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Minwax® Product Warranty
SATISFACTION GUARANTEE LIMITED WARRANTY. This warranty is made to you, the product purchaser who owns the property where the product is applied. This warranty is not transferable except that if a contractor purchased and applied the product to the property for you, then the warranty is transferable to you. If this product, when applied and maintained according to product application and maintenance instructions to a properly prepared surface, fails to perform to your complete satisfaction, Minwax shall, upon presentation of proof of purchase, either replace an equivalent quantity of product free of charge or refund the original purchase price. For a replacement or refund please contact customer service at 1-800-523-9299. This warranty shall not apply to any defect, damage, or product failure resulting from improper surface preparation, structural defects, environmental damage, failure of a previous product, deterioration or defect in the underlying substrate, or improper application or maintenance of the product. Your exclusive remedy, and Minwax's sole liability, under this warranty is the replacement of product or refund and does not include labor or costs associated with the application or removal of any product. IN NO EVENT SHALL MINWAX BE LIABLE FOR ANY TYPE OF INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR INDIRECT DAMAGES WHETHER OR NOT PURCHASER IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL HAVE THE SAME DURATION AS THE ABOVE EXPRESS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts or limitations on incidental or consequential damages, so portions of the limitations above might not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.
As a seasoned expert in the realm of product warranties and consumer protection, I bring forth a wealth of knowledge that spans across various industries. With a proven track record of understanding the intricate details of warranty policies and legal nuances, I am well-equipped to dissect and elucidate the components of the Minwax® Product Warranty.
The Minwax® Product Warranty is a testament to the company's commitment to customer satisfaction, and it's crucial to grasp the intricacies embedded in its clauses. Let's break down the key concepts presented in the warranty:
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Scope and Eligibility:
- The warranty is explicitly directed to the purchaser who owns the property where the product is applied.
- Transferability is allowed only if a contractor purchased and applied the product, making it transferable to the property owner.
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Performance Guarantee:
See AlsoOil vs Poly- The warranty assures that if the product fails to perform as expected, given proper application and maintenance on a prepared surface, Minwax will either replace the product or refund the original purchase price.
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Claim Process:
- To avail of the warranty, proof of purchase must be presented.
- Customers seeking a replacement or refund are instructed to contact Minwax's customer service at 1-800-523-9299.
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Exclusions and Limitations:
- The warranty does not cover defects, damage, or failures resulting from various factors, including improper surface preparation, structural defects, environmental damage, prior product failure, substrate deterioration, or improper application/maintenance.
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Remedy and Liability:
- The exclusive remedy provided by Minwax under this warranty is the replacement of the product or a refund.
- Notably, labor or costs associated with the application or removal of the product are not covered.
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Limitation of Liability:
- The warranty explicitly states that Minwax is not liable for incidental, consequential, special, exemplary, punitive, or indirect damages, regardless of whether the purchaser is advised of such possibilities.
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Duration of Implied Warranties:
- Implied warranties, including those of merchantability and fitness for a particular purpose, have the same duration as the express warranty.
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Legal Rights and Variations:
- The warranty acknowledges that legal rights may vary from state to state and highlights that some states may not allow certain limitations, impacting the applicability of certain clauses.
In summary, the Minwax® Product Warranty is a comprehensive document designed to protect the interests of the consumer while establishing clear guidelines for product performance and warranty claims. Understanding these concepts is crucial for consumers to navigate their rights and expectations under the warranty.
