Google Pay has 765 reviews and a rating of 4.62 / 5 stars vs PayPal which has 24003 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5
/ 5
4.5
/ 5
Value for Money
4.5
/ 5
Customer Support
4
/ 5
4.5
/ 5
Functionality
4.5
/ 5
4.5
/ 5
Last Review Written
December 11, 2023
May 8, 2023
Pros/Cons
Pros
Was integrated with M-Pesa, Kenyan mobile money solution making it very easy to pay fr products without having a debit or credit card.
It is very useful in every way and more secured because I do not need to carry a greater amount of cash when I go to a mall or even grocery.
Cons
Only thing that negative in Android pay is you can't pay anything or buy anything if your phone dies and can't use the application.
I don't have much that I don't like about this software/app other than it's tied to Google and I worry about all of the other apps that my information may seep into.
Pros
What I liked most about this software was definitely the customer service. They were excellent in helping solve my issue and in a timely manner.
Easy to use and acceptable by tons of merchants/sellers. I also appreciate their support, as they have helped me resolves issues promptly.
Cons
I don't like the dispute process for disputing charges for orders not received. I have had many times when i did not receive product or received not of quality product and was unable to get a refund.
The two things I hate about PayPal is its account limiting and favoring buyers disputes over sellers. This has promoted so much fraud.
Pricing
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
