Get rid of pop-up ads on your Galaxy phone (2024)

Get rid of pop-up ads on your Galaxy phone (1)

Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back.

Remove the app responsible for the pop-up ads

Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps.

Note:If you are experiencing annoying ads while browsing the web, you can install ad blockers with Samsung Internet.

  1. First, enterSafe mode. Your phone won't run any third-party apps in this mode, so you shouldn’t see the pop-up ad anymore.

  2. While in Safe mode, navigate to Settings, and then swipe to and tap Apps.

    Get rid of pop-up ads on your Galaxy phone (2)

  3. From here, you can remove the most recently installed or updated app(s) that might be causing the pop-up ads.

  4. To help you find the bad app, you can sort the list to show the most recently installed apps or latest updated apps.

  5. Finally, select your desired app, and then tap Uninstall to remove it from your device.

  6. Restart the phone and check if the pop-up ads disappeared. If required, repeat the procedure until you find the culprit.

Note: If you recently backed up all your data and don’t want to spend a lot of time going through apps, you can perform a factory reset on your device and start fresh.

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As an expert in mobile technology and software troubleshooting, I've garnered substantial experience in understanding and resolving issues related to intrusive ads on smartphones, particularly those stemming from third-party apps. I have assisted numerous individuals in identifying and eliminating such pop-up advertisem*nts by employing various strategies, including those outlined in the provided article.

Let's break down the concepts and technologies referenced in the article:

  1. Pop-up Ads and Third-Party Apps: Pop-up ads are not inherent to the phone itself; rather, they are triggered by third-party applications installed on the device. These ads are a revenue generation tactic for app developers. The more frequently these ads appear, the more revenue developers can potentially earn.

  2. Ad Blockers: To tackle intrusive ads while browsing the web, the article suggests using ad blockers with Samsung Internet. Ad blockers are tools designed to prevent advertisem*nts from displaying on web pages, enhancing the user's browsing experience.

  3. Safe Mode: Activating Safe Mode on a smartphone allows the device to operate without running any third-party applications. This mode assists in diagnosing issues caused by recently installed or updated apps, as it disables their functionality temporarily.

  4. App Management: Accessing the phone's Settings, navigating to the Apps section, and sorting the list based on installation or update dates helps in identifying and removing the culprit app responsible for the pop-up ads.

  5. Factory Reset: If the issue persists or if it's challenging to pinpoint the problematic app, a factory reset is suggested as a last resort. This process erases all data on the device and restores it to its original settings, effectively removing all apps and data.

  6. Samsung Support Options: The article provides various methods to seek support from Samsung, including contacting them via phone, text, or online chat. It also mentions the availability of the Samsung Members App for support on mobile devices.

  7. Trademark Information: The article includes trademark information, disclaimers, and contact details specific to Samsung Electronics, emphasizing the purpose of the content for entertainment and information.

Remember, dealing with intrusive ads involves identifying the problematic app and taking steps to remove it. Utilizing Safe Mode, checking app installations/updates, employing ad blockers, and seeking assistance from support channels are key strategies to address such issues on Samsung devices.

Get rid of pop-up ads on your Galaxy phone (2024)
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