WHERE CAN I PURCHASE A RAYMOND WEIL WATCH?
You can purchase a RAYMOND WEIL watch from our network of authorized dealers.
To locate your nearest authorized dealer, please go to the Store Locator section of our website.
HOW CAN I BE SURE I AM BUYING A GENUINE RAYMOND WEIL WATCH?
First, make sure you buy your watch from a RAYMOND WEIL authorized dealer and ask for the guarantee card duly filled in and stamped by the authorized dealeror online authorized retailer who sells you the watch. A unique serial number is engraved at the back of all RAYMOND WEIL watches. However, some older models are without serial numbers, so when in doubt, please contact [emailprotected].Another way to verify a valid serial number is by first creating an accounthereand registering your watch. If invalid it could mean it has been previously registered, or the serial number and/or model number does not exist.
Understanding Diversion
What is Diversion?
Diversion is when products are sold in “unauthorized” places. All genuine Raymond Weil timepieces are sold exclusively through authorized Raymond Weil partners. Raymond Weil watches that you find outside of these places are considered to be “diverted.”
Why is it important to know?
Diverted products can be counterfeit or discontinued. This means if you buy a watch from any other outlet other than authorized Raymond Weil partners, we cannot guarantee the authenticity or quality of the Raymond Weil watch purchased.
Find a brick-and-mortar authorized retailer near you
To find an authorized retailer near you, please visit ourstore locator.
ARE RAYMOND WEIL WATCHES SOLD ON THE INTERNET?
We only sell our watches through our network of authorized dealers. Some of them do have an official website on which they may sell RAYMOND WEIL watches. To locate your nearest authorized dealer, please go to the Store Locator section of our website. To view our authorized online retailers click here. Please Note: any purchase not completed from an authorized online retailer or distributor listed may be either discontinued or counterfeit. We cannot assume responsibility for purchase dissatisfaction or honor any warranties provided by unauthorized outlets.
I CANNOT FIND MY WATCH ON YOUR WEBSITE. DOES THAT MEAN IT IS A COUNTERFEIT OR A DISCONTINUED MODEL?
The fact that your watch does not appear on our website does not necessarily mean it is a counterfeit or a discontinued model. Indeed, our website displays a selection of all RAYMOND WEIL watches available around the world: some references may not appear on our website but nevertheless be available through our network of authorized dealers.
If you are concerned with the authenticity of your watch, please make sure you bought it from one of our authorized dealers and were given the warranty card bearing the name and address of the seller, as well as its stamp and the date of purchase. Your watch should also bear a unique serial number engraved on the back of the case which guarantees its authenticity. However, some older models are without serial numbers, so when in doubt, please contact [emailprotected].Another way to verify a valid serial number is by first creating an accounthereand registering your watch. If invalid it could mean it has been previously registered, or the serial number and/or model number does not exist. If you still have doubts, you can use the Contact form below to send us a message or email sup[emailprotected], including the serial number of your watch.
WHAT IF I DID NOT BUY MY RAYMOND WEIL WATCH FROM AN AUTHORIZED RETAILER?
Any purchase not completed from an authorized online retailer listed below may be either discontinued or counterfeit. We cannot assume responsibility for purchase dissatisfaction or honor any warranties provided from unauthorized outlets.
