What is ZYN Rewards?
ZYN Rewards is your chance to earn rewards for every can of ZYN you enjoy. Enter codes from specially marked bottom labels, collect points, and claim your rewards – it’s that easy! Watch the Step-by-Step video here.
How do I sign up?
You are automatically enrolled once you enter the first reward code here.
Who is eligible to join ZYN Rewards?
We encourage adults 21+ who currently use ZYN Nicotine Pouches to sign up for a personal account on ZYN.com and start earning their rewards!
Can multiple people from the same household have an account?
Yes, only if each person has their own individual account on ZYN.com. Any adult 21+ who currently uses ZYN Nicotine Pouches can join ZYN Rewards by visiting ZYN.com.
Can I share my account with friends and family?
No, each account can only be registered under one name and each code can only be redeemed one time.
How do I get points?
Make the qualifying purchase of a specially marked ZYN can and peel the bottom label to reveal a unique reward code. Login to your ZYN Rewards account and enter the code to collect 15 points. Enter up to 60 codes per month and be on the lookout for chances to earn bonus points.
Can I buy points?
Points can only be earned through qualifying purchases of specially marked ZYN cans. You cannot purchase points directly.
How can I see my current points balance?
Your current points balance can be found in the points display box on ZYN.com/Rewards, or in the upper, right corner of the website for easy reference. You can also view your points balance and reward history in My Account.
How can I view my reward point history?
You can view/edit your account information and review your reward points history in My Account.
How many codes can I enter per month?
You can enter up to 60 codes per month.
My code isn’t working. What should I do?
Each code can only be entered for points one time. If your new code isn’t working or you have other questions about your reward code, please Contact Us.
Will my points expire?
Your points will only expire if you go 6 months without redeeming any codes. See the full Terms and Conditions to learn more.
Can I use my points at a store to buy more ZYN?
No, points can only be redeemed for rewards at ZYN.com/Rewards.
How do I redeem my points for rewards?
To redeem your points for the reward of your choice, simply add the item to your cart, confirm your shipping information, and submit your order. Then, we’ll deliver it right to your door!
Do I have to pay for shipping?
No, shipping is always free!
Will the same reward items always be available?
No, limited-edition ZYN apparel and other reward items will be updated periodically to ensure a fresh reward selection.
Is there a limit to how many rewards I can claim?
There are no current limits on how many rewards you can claim, however, program limits and item availability are subject to change at any time. See the full Terms and Conditions to learn more.
I chose a gift card as my reward. How and when will I get it?
You'll receive an e-gift card by email with an activation code and instructions on how to start using it. It may take up to one week for this email to arrive.
Can I track my items?
Yes, after you place a reward order, you’ll receive an email confirming that your order has been placed. Then, we’ll send you another email that includes tracking information once your order has shipped.
Can reward items be sent to a P.O. box?
Yes, if you order a larger reward item and the package is too large to fit in your P.O. box, it will usually be held at that Post Office location for you to pick up. It’s always a good idea to check with your local Post Office for more information on their specific policies.
My item never arrived. What do I do?
Please Contact Us for help!
I received the wrong item, or an extra item that I didn’t order. What do I do?
Please Contact Us for help!
