Requirement #5: Commitment
Superhosts don’t cancel confirmed reservations.
It may seem obvious, but cancelling a guest’s reservation can have serious implications on their trip. Cancellations you make under extenuating circ*mstances won’t count against your Superhost status, but all other cancellations will.
Extenuating circ*mstance cases will be contingent on proper documentation, where valid. Airbnb won’t mark legitimate cancellations as “made under extenuating circ*mstances” unless they’re reported to them within 14 days of the original check-in date. Therefore ensure that you inform Airbnb of any cancellations and the extenuating circ*mstances that caused them ASAP.
If attaining Superhost status is important to you, ensure that you are prepared to sign-up for honoring all confirmed reservations you’ve accepted. Anything less is a good indication that Superhost status might not be for you.
