Enforcement Actions | Consumer Financial Protection Bureau (2024)

349 filtered results

Date filed:

Colony Ridge Development, LLC; Colony Ridge BV, LLC; Colony Ridge Land, LLC; and Loan Originator Services, LLC

On December 11, 2023, the Bureau, together with the United States Department of Justice (DOJ), filed a complaint against land development companies Colony Ridge Development, LLC and Colony Ridge BV, LLC, affiliate mortgage company Colony Ridge Land, LLC (collectively, the Colony Ridge defendants), and loan origination company Loan Originator Services, LLC.

Date filed:

U.S. Bank National Association

On December 19, 2023, the Bureau issued an order against U.S. Bank in connection with its administration of prepaid debit cards that held unemployment insurance benefits.

Date filed:

Commonwealth Financial Systems, Inc.

On December 15, 2023, the Bureau issued an order against Commonwealth Financial Systems, Inc. (Commonwealth), a Pennsylvania-based third-party debt collection company that collects past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs).

Date filed:

Atlantic Union Bank

On December 7, 2023, the Bureau issued an order against Atlantic Union Bank, a regional bank headquartered in Richmond, Virginia.

Date filed:

Bank of America, N.A.

On November 28, 2023, the Bureau issued an order against Bank of America, N.A., which is a national bank headquartered in Charlotte, North Carolina with branches and ATMs located in 38 states and the District of Columbia.

Date filed:

Toyota Motor Credit Corporation

On November 20, 2023, the Bureau issued an order against Toyota Motor Credit Corporation (“Toyota Credit”), which is the United States-based auto-financing arm of Toyota Motor Corporation and one of the largest indirect auto lenders in the country.

Date filed:

Enova International, Inc.

On November 15, 2023, the Bureau issued an order against Enova International, Inc., a publicly-traded online small-dollar lender, headquartered in Chicago, Illinois, that markets, provides, and services loans under the brand names CashNetUSA (CNU) and NetCredit.

Date filed:

Citibank, N.A.

On November 8, 2023, the Bureau issued an order against Citibank, N.A., which is a national bank headquartered in New York City, New York.

Date filed:

Chime, Inc. d/b/a Sendwave

On October 17, 2023, the Bureau issued an order against Chime, Inc. doing business as Sendwave, a nonbank remittance transfer provider headquartered in Boston, Massachusetts.

Date filed:

TransUnion Rental Screening Solutions, Inc. and Trans Union LLC

On October 12, 2023, the Bureau and the Federal Trade Commission filed a joint complaint and stipulated order against TransUnion Rental Screening Solutions, Inc., a Delaware corporation with its principal place of business in Greenwood Village, Colorado, and its parent company, Trans Union LLC, a Delaware company with its principal place of business in Chicago, Illinois.

Date filed:

TransUnion, Trans Union LLC, and TransUnion Interactive, Inc.

On October 12, 2023, the Bureau issued an order against TransUnion, parent company of one of the three nationwide consumer reporting agencies, and two of its subsidiaries, Trans Union LLC, and TransUnion Interactive, Inc., which are headquartered in Chicago, Illinois.

Date filed:

Freedom Mortgage Corporation

On October 10, 2023, the Bureau filed a lawsuit against Freedom Mortgage Corporation (Freedom), a residential mortgage loan originator and servicer headquartered in Boca Raton, Florida.

Date filed:

Tempoe, LLC

On September 11, 2023, the Bureau issued an order against Tempoe, LLC, a nonbank consumer finance company, with offices in Cincinnati, Ohio and Manchester, New Hampshire.

Date filed:

Heights Finance Holding Co. f/k/a Southern Management Corporation, et al.

On August 22, 2023, the Bureau filed a lawsuit against Heights Finance Holding Co. f/k/a Southern Management Corporation as well as its wholly owned, state-licensed subsidiaries.

Date filed:

Freedom Mortgage Corporation

On August 17, 2023, the Bureau issued an order against Freedom Mortgage Corporation (Freedom), a residential mortgage loan originator and servicer headquartered in Boca Raton, Florida.

Date filed:

Realty Connect USA Long Island, Inc.

On August 17, 2023, the Bureau issued an order against Realty Connect USA Long Island, Inc. (Realty Connect), a real estate brokerage firm based in Suffolk County, New York.

Date filed:

USASF Servicing, LLC

On August 2, 2023, the Bureau filed a lawsuit against USASF Servicing, LLC, an auto-loan servicer headquartered in Lawrenceville, Georgia.

Date filed:

Snap Finance LLC, Snap RTO LLC, Snap Second Look LLC, Snap U.S. Holdings LLC, Snap Finance Holdings LLC

On July 19, 2023, the Bureau filed a lawsuit against Snap Finance LLC, Snap RTO LLC, Snap Second Look LLC, Snap U.S. Holdings LLC, and Snap Finance Holdings LLC (collectively, Snap), a group of interrelated companies headquartered in West Valley, Utah.

Date filed:

Prehired, LLC, Prehired Recruiting, LLC, and Prehired Accelerator, LLC

On July 13, 2023, the Bureau and several state partners filed a complaint in an adversary proceeding against Prehired, LLC, Prehired Recruiting, LLC, and Prehired Accelerator, LLC.

Date filed:

Bank of America, N.A.

On July 11, 2023, the Bureau issued an order against Bank of America, N.A., which is a national bank headquartered in Charlotte, North Carolina with branches and ATMs located in 38 states and the District of Columbia.

Date filed:

Bank of America, N.A.

On July 11, 2023, the Bureau issued an order against Bank of America, N.A., which is a depository institution based in Charlotte, North Carolina to address the Bureau’s findings regarding the bank’s opening unauthorized consumer financial accounts and its misleading statements regarding certain credit cards rewards.

Date filed:

ACI Worldwide Corp. and ACI Payments Inc.

On June 27, 2023, the Bureau issued an order against ACI Worldwide Corp. and ACI Payments Inc. (collectively, ACI), a nationwide payment processor headquartered in Elkhorn, Nebraska.

Date filed:

Phoenix Financial Services, LLC

On June 8, 2023, the Consumer Financial Protection Bureau (Bureau) issued an order against Phoenix Financial Services, LLC (Phoenix), an Indiana-based debt collector that collects primarily past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs).

Date filed:

OneMain Financial Holdings, LLC; OneMain Financial Group, LLC; OneMain Financial (HI), Inc.; OneMain Financial, Inc.; OneMain Financial of Minnesota, Inc.

On May 31, 2023, the Consumer Financial Protection Bureau (Bureau) issued an order against OneMain Financial Holdings, LLC; OneMain Financial Group, LLC; OneMain Financial (HI), Inc.; OneMain Financial, Inc.; and OneMain Financial of Minnesota, Inc. (collectively referred to as OneMain). OneMain is an Indiana-based personal loan installment lender with more than 1,400 branches across 44 states.

Date filed:

James R. Carnes; Melissa C. Carnes; James R. Carnes Revocable Trust; Melissa C. Carnes Revocable Trust

On April 5, 2023, the Bureau filed a lawsuit against James R. Carnes and his wife, Melissa C. Carnes, both individually and in their roles as co-trustees of two trusts, as a result of James Carnes’s efforts to conceal assets and avoid paying a judgment of more than $43 million to the Bureau.

I'm an expert in the field of consumer financial protection, with an in-depth understanding of regulatory actions, legal proceedings, and the intricacies of the financial industry. My knowledge extends to the various aspects of the Consumer Financial Protection Bureau (CFPB) and its interventions to ensure fair practices within the financial sector.

In the provided information, the CFPB has taken legal actions against several companies involved in consumer finance, ranging from banks to mortgage lenders, debt collectors, and remittance providers. Let's break down the concepts and key players mentioned:

  1. Colony Ridge Development, LLC; Colony Ridge BV, LLC; Colony Ridge Land, LLC; and Loan Originator Services, LLC (Dec 11, 2023):

    • These entities are land development companies and mortgage service providers accused of some form of misconduct, leading to a complaint filed by the CFPB and the Department of Justice (DOJ).
  2. U.S. Bank National Association (Dec 19, 2023):

    • U.S. Bank faced an order from the CFPB related to the administration of prepaid debit cards holding unemployment insurance benefits.
  3. Commonwealth Financial Systems, Inc. (Dec 15, 2023):

    • The CFPB issued an order against Commonwealth Financial Systems, Inc., a third-party debt collection company, for its practices in collecting past-due medical debts and reporting consumer information to credit agencies.
  4. Atlantic Union Bank (Dec 07, 2023):

    • An order was issued against Atlantic Union Bank, a regional bank headquartered in Richmond, Virginia.
  5. Bank of America, N.A. (Nov 28, 2023 and Jul 11, 2023):

    • Bank of America faced two separate orders, one related to its operations as a national bank and the other addressing unauthorized consumer financial accounts and misleading statements.
  6. Toyota Motor Credit Corporation (Nov 20, 2023):

    • The CFPB issued an order against Toyota Motor Credit Corporation, the auto-financing arm of Toyota Motor Corporation, for reasons undisclosed in the provided information.
  7. Enova International, Inc. (Nov 15, 2023):

    • Enova International, Inc., an online small-dollar lender, faced an order from the CFPB.
  8. Citibank, N.A. (Nov 08, 2023):

    • An order was issued against Citibank, N.A., a national bank headquartered in New York City.
  9. Chime, Inc. d/b/a Sendwave (Oct 17, 2023):

    • Chime, Inc., operating as Sendwave, a nonbank remittance transfer provider, faced an order from the CFPB.
  10. TransUnion Rental Screening Solutions, Inc., Trans Union LLC (Oct 12, 2023):

    • A joint complaint and stipulated order were filed against TransUnion Rental Screening Solutions, Inc., and its parent company, Trans Union LLC.
  11. Freedom Mortgage Corporation (Oct 10, 2023 and Aug 17, 2023):

    • Freedom Mortgage Corporation, a residential mortgage loan originator and servicer, faced a lawsuit and an order from the CFPB on different dates.
  12. Tempoe, LLC (Sep 11, 2023):

    • An order was issued against Tempoe, LLC, a nonbank consumer finance company.
  13. Heights Finance Holding Co. f/k/a Southern Management Corporation, et al. (Aug 22, 2023):

    • The CFPB filed a lawsuit against Heights Finance Holding Co. and its subsidiaries.
  14. Realty Connect USA Long Island, Inc. (Aug 17, 2023):

    • An order was issued against Realty Connect USA Long Island, Inc., a real estate brokerage firm.
  15. USASF Servicing, LLC (Aug 02, 2023):

    • The CFPB filed a lawsuit against USASF Servicing, LLC, an auto-loan servicer.
  16. Snap Finance LLC, Snap RTO LLC, Snap Second Look LLC, Snap U.S. Holdings LLC, Snap Finance Holdings LLC (Jul 19, 2023):

    • A lawsuit was filed against Snap Finance, a group of interrelated companies involved in consumer finance.
  17. Prehired, LLC, Prehired Recruiting, LLC, and Prehired Accelerator, LLC (Jul 13, 2023):

    • A complaint was filed against Prehired and its related entities in an adversary proceeding.
  18. ACI Worldwide Corp. and ACI Payments Inc. (Jun 27, 2023):

    • An order was issued against ACI Worldwide Corp. and ACI Payments Inc., a nationwide payment processor.
  19. Phoenix Financial Services, LLC (Jun 08, 2023):

    • An order was issued against Phoenix Financial Services, LLC, an Indiana-based debt collector.
  20. OneMain Financial Holdings, LLC; OneMain Financial Group, LLC; OneMain Financial (HI), Inc.; OneMain Financial, Inc.; OneMain Financial of Minnesota, Inc. (May 31, 2023):

    • An order was issued against OneMain Financial, a personal loan installment lender with branches across multiple states.
  21. James R. Carnes; Melissa C. Carnes; James R. Carnes Revocable Trust; Melissa C. Carnes Revocable Trust (Apr 05, 2023):

    • A lawsuit was filed against James R. Carnes and Melissa C. Carnes for attempts to conceal assets and avoid paying a significant judgment to the Bureau.

This information reflects the regulatory actions taken by the Consumer Financial Protection Bureau against various entities involved in consumer finance, demonstrating the Bureau's commitment to enforcing fair and transparent practices within the financial industry.

Enforcement Actions | Consumer Financial Protection Bureau (2024)
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