Edward Jones Review 2023 (2024)

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Edward Jones Review 2023 (1)

Written by investor.com

November 17, 2023

Edward Jones, registered in 1963, serves 53 state(s) with a licensed staff of 20,612 advisors. Edward Jones manages $593.1 billion and provides investment advisory services for 3,425,617 clients (1:166 advisor/client ratio).

Edward Jones

Visit Site 314-515-2000

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Year Registered

1963

Disciplinary Alerts

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Conflict Alerts

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Firm information

SummaryEdward Jones Review 2023 (3)
Average Client Balance$173,144
Assets Under Management$593.1 billion
Advisor/Client Ratio1:166
WebsiteVisit Site
Main Office Address12555 Manchester RD ST. Louis, MO 63131
Registration JurisdictionSEC
Form CRS (Client Relationship Summary)View Filing
SEC FilingsView Filings

verified_user Trust Algorithm

Our searchable database of U.S.-based financial advisors includes more than 17,000 firms across the country. Each month, investor.com downloads the latest regulatory data from the SEC IAPD database. This data is then run through our proprietary Trust Algorithm to generate a star rating for each firm based on a variety of measures, including disciplinary history and conflicts of interest.


As a Certified B Corporation™, our focus is simple: people before profits. Each month, investor.com serves as a trusted resource to help thousands of Americans research and compare financial advisors.

Disciplinary alerts

report_problem Alerts identified (13)

Our system has identified the following disciplinary alerts. Click on the + to learn more about each item.

DisclosureEdward Jones Review 2023 (4)
+Activity Restriction - SROYes report_problem

SEC ADV Part 1 | Item 11.E.4

What does this mean?Firm or one of its employees previously has been subject to a suspension or expulsion or other restriction of activities by a Self-Regulating Organization or commodities exchange.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Attorney/Accountant Authorization RevocationYes report_problem

SEC ADV Part 1 | Item 11.F

What does this mean?Firm or an advisory affiliate has previously had their authorization to act as an attorney, accountant, or federal contractor revoked or suspended.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Business License Revocation - SRONo

SEC ADV Part 1 | Item 11.E.3

What does this mean?A Self-Regulatory Organization has previously found the firm or an advisory affiliate responsible for having an investment-related business have its authorization to do business denied, suspended, or revoked.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Business License Revocation - SEC/CFTCNo

SEC ADV Part 1 | Item 11.C.3

What does this mean?The SEC or CFTC has previously found the firm or an advisory affiliate responsible for having an investment-related business have its authorization to do business denied, suspended, or revoked.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Business License Revocation - Other Regulatory AgenciesNo

SEC ADV Part 1 | Item 11.D.3

What does this mean?A regulatory agency other than the SEC or CFTC has previously found the firm or an advisory affiliate responsible for having an investment-related business have its authorization to do business denied, suspended, or revoked.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Dismissal upon Settlement - CourtNo

SEC ADV Part 1 | Item 11.H.1.C

What does this mean?Firm or an advisory affiliate has previously had an investment-related civil action dismissed against them following a cash settlement in court.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Investment-Related Prohibition - CourtNo

SEC ADV Part 1 | Item 11.H.1.A

What does this mean?In the past 10 years, a domestic or foreign court has issued an injunction against the firm or an advisory affiliate in connection with an investment-related activity.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+False Statements or Omissions - SRONo

SEC ADV Part 1 | Item 11.E.1

What does this mean?Firm or an advisory affiliate was previously found to have made false statements or omissions by a self-regulatory organization.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+False Statements or Omissions - SEC/CFTCYes report_problem

SEC ADV Part 1 | Item 11.C.1

What does this mean?Firm or an advisory affiliate was previously found to have made false statements or omissions by the SEC or CFTC.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+False Statements or Omissions - Other Regulatory AgenciesYes report_problem

SEC ADV Part 1 | Item 11.D.1

What does this mean?Firm or an advisory affiliate was previously found to have made false statements, omissions, or being dishonest and unfair by a regulatory agency other than the SEC or CFTC.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Felony ConvictionYes report_problem

SEC ADV Part 1 | Item 11.A.1

What does this mean?In the past ten years, firm or an advisory affiliate has been convicted of or pled guilty or nolo contendere ("no contest") in a domestic, foreign, or military court to a felony.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Misdemeanor ConvictionYes report_problem

SEC ADV Part 1 | Item 11.B.1

What does this mean?In the past ten years, firm or an advisory affiliate has been convicted of or pled guilty or nolo contendere ("no contest") in a domestic, foreign, or military court to a misdemeanor involving: investments or an investment-related business, or any fraud, false statements, or omissions, wrongful taking of property, bribery, perjury, forgery, counterfeiting, extortion, or a conspiracy to commit any of these offenses.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Monetary Penalty - SEC/CFTCYes report_problem

SEC ADV Part 1 | Item 11.C.5

What does this mean?Firm or an advisory affiliate has previously been fined or ordered to cease and desist activity by the SEC or CFTC.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Order Entered - SEC/CFTCYes report_problem

SEC ADV Part 1 | Item 11.C.4

What does this mean?The SEC or CFTC has previously entered an order against this firm or an advisory affiliate in connection with an investment-related activity.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Order Entered - Other Regulatory AgenciesYes report_problem

SEC ADV Part 1 | Item 11.D.4

What does this mean?In the past ten years, a regulatory agency other than the SEC or CFTC has previously entered an order against this firm or an advisory affiliate in connection with an investment-related activity.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Regulation Violations - SROYes report_problem

SEC ADV Part 1 | Item 11.E.2

What does this mean?A self-regulatory organization or commodities exchange has found firm or an advisory affiliate to have been involved in a violation of its rules.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Regulation Violations - SEC/CFTCYes report_problem

SEC ADV Part 1 | Item 11.C.2

What does this mean?The SEC or CFTC has found firm or an advisory affiliate to have been involved in a violation of its rules.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Regulation Violations - Other Regulatory AgenciesYes report_problem

SEC ADV Part 1 | Item 11.D.2

What does this mean?A federal regulatory agency, a state regulatory agency, or a foreign financial regulatory authority other than the SEC or CFTC has found firm or an advisory affiliate to have been involved in a violation of investment-related statutes or regulations.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Regulation Violations - CourtNo

SEC ADV Part 1 | Item 11.H.1.B

What does this mean?A domestic or foreign court has previously found firm or an advisory affiliate was involved in a violation of investment-related statutes or regulations.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

+Registration/License Revocation - Other Regulatory AgenciesYes report_problem

SEC ADV Part 1 | Item 11.D.5

What does this mean?A regulatory agency has previously denied, suspended, or revoked the firm’s or an advisory affiliate’s registration or license or otherwise restricted their activities.

Questions to askWhat happened? When? How many times did it occur? Will anyone that was involved be involved with my accounts in any capacity?

Conflict alerts

report_problem Alerts identified (5)

Our system has identified the following conflict alerts. Click on the + to learn more about each item.

DisclosureEdward Jones Review 2023 (5)
+12b-1 ConflictAsk Firm*

SEC ADV Part 2

What does this mean and why is this important?Firm offers mutual funds that carry 12b-1 fees, which increases the total annual cost of owning the fund (with no guarantee of higher returns). Some firms receive these fees as payments, which creates an incentive to promote them.

Questions to askDoes your firm offer mutual funds that have 12b-1 fees?

+Attorney ConflictNo

SEC ADV Part 1 | Items 6.A.13, 7.A.11

What does this mean and why is this important?Firm or an affiliate actively engages in business as a law firm or lawyer. When operating in this dual capacity, advisors may be incentivized to implement plans as an attorney that could drive higher revenue for themselves as investment advisors.

Questions to askDoes your firm, or anyone associated with the firm, practice as a law firm? Is your firm affiliated with a law firm in any capacity?

+Broker-Dealer ConflictYes report_problem

SEC ADV Part 1 | Items 6.A.1, 7.A.1

What does this mean and why is this important?Firm is a broker-dealer, or is affiliated with one. An analysis of SEC data by investor.com shows that registered investment advisor firms that are also broker-dealers (aka “hybrid firms”) are likelier to have a history of disciplinary actions as well as conflicts of interest. These conflicts can negatively impact clients via hidden fees and overall higher costs.

Questions to askIs your firm a broker-dealer or are you affiliated with one? What conflicts arise from this relationship? How does your firm mitigate them?

+Performance-Based Fees ConflictAsk Firm*

SEC ADV Part 2

What does this mean and why is it important?Firm offers products that have performance-based fees; the managers of those products may be incentivized to take inappropriate risks to beat their performance benchmark.

When performance-based fees are charged, the financial advisor is paid for outperforming a benchmark, typically an index. While this may seem like an attractive compensation structure to ensure your advisor is making your money work for you, often, the managers of those products are incentivized to take inappropriate risks to beat their performance benchmark. For instance, research has shown that mutual funds that use incentive fees take on more risk than funds that do not, and tend to double down and increase their risk following a poor performance. This could be detrimental to a client during down markets.

Questions to askDoes the firm offer products that have performance-based fees, or does it accept performance-based fees? Will any of my assets be invested in those products?

+Commissions ConflictNo

SEC ADV Part 1 | Item 5.E.5

What does this mean and why is it important?Firm can legally elect to accept commissions for their investment advisory services. These commissions may be earned from the sale of investment or insurance products and are paid by the companies providing the products being sold. While this allows for a broader range of investment options and management styles to be offered by a firm, it can create an incentive for the firm to put their financial interests ahead of your own.

Questions to askWhat percentage of income does your firm receive from fees versus commissions? Why does your firm believe in offering commission-based services to clients?

+Insurance Agent Conflict - AffiliationYes report_problem

SEC ADV Part 1 | Item 7.A.12

What does this mean and why is it important?Firm is affiliated with an insurance company or agent who may be motivated to insure clients with products that generate high sales commissions when lower cost alternatives may exist. This arrangement creates a conflict where the firm and its representatives may be motivated to insure clients with products, including annuities and life insurance, that generate high sales commissions when lower-cost alternatives may exist.

Questions to askHow does your firm approach insurance sales? What conflicts do I need to be made aware of?

+Insurance Agent Conflict - FirmYes report_problem

SEC ADV Part 1 | Item 6.A.6

What does this mean and why is it important?Firm actively engages as insurance brokers or agents, or they are affiliated with an insurance company or agency. This arrangement creates a conflict where the firm and its representatives may be incentivized to insure clients with products, including annuities and life insurance, that generate high sales commissions when lower-cost alternatives may exist.

Questions to askHow does your firm approach insurance sales? What conflicts do I need to be made aware of?

+Private Investment ManagementYes report_problem

SEC ADV Part 1 | Item 8.B.2

What does this mean and why is it important?Firm or a related person recommends the purchase of securities where the firm or a related person serves as an underwriter or general or managing partner.

This relationship may introduce bias where a firm or related person recommends certain securities with which they are affiliated, rather than others that may have higher returns.

Questions to askDoes your firm recommend securities that it or its affiliates underwrite, or in which it serves as general or managing partner? Will any of my assets be invested in those products?

+Proprietary ProductsYes report_problem

SEC ADV Part 1 | Item 8.A.3

What does this mean and why is it important?Firm recommends securities or other investment products to advisory clients in which the firm or a related person has some other proprietary (ownership) interest that isn’t related to trading or holding the security or securities themselves personally.

This situation may lead the firm or a related person to recommend proprietary investments and products that could generate larger commissions than other similar non-proprietary products. This could also limit the number and diversity of investment options available and may impact their transferability.

Questions to askRegulatory disclosures state that firm sells proprietary investments and products. Please provide me a list of the products and a summary of how much your firm earns from them.

+Side-by-Side Management ConflictAsk Firm*

SEC ADV Part 2

What does this mean and why is it important?Firm performs side-by-side management with accounts that have differing fee structures. Side-by-side management can create an incentive for the advisor to favor the larger funds, potentially leading to unequal trading costs and unfavorable trade executions for their clients. This typically occurs when firms manage mutual funds or hedge funds alongside smaller retail accounts.

Questions to askDoes your firm perform side-by-side management? How does your firm mitigate conflicts that arise from managing accounts with differing fee structures?

+Soft-dollar ArrangementsNo

SEC ADV Part 1 | Item 8.G.1

What does this mean and why is it important?Firm or related person receives soft-dollar benefits in connection with client securities transactions.

Firms that receive soft-dollar benefits could be incentivized to push trades through broker-dealers that provide advantages to the firm instead of through broker-dealers that could provide the best execution for their clients.

Questions to askDoes your fim accept soft-dollar benefits? How do these benefits affect the firm’s selection of a broker-dealer partner?

*This data isn't available via SEC Form ADV Part 1. To determine yes or no, we recommend asking the firm.

FAQs

What fees does Edward Jones charge?

Financial advisory firms charge fees in different ways, such as a percentage of your assets (aka AUM, or assets under management), an hourly fee, or a fee for a specific service. Find out what fees Edward Jones charges by checking out its Form CRS (“Customer Relationship Summary”), which lists the company’s specific prices. View Filing. To learn more about different types of pricing models, see our article on how much a financial advisor costs.

What services can Edward Jones provide?

As a financial advisory firm, Edward Jones can provide a variety of financial planning services for Americans. Financial advisors help you achieve your life goals, such as saving for retirement, by creating a comprehensive financial plan and managing your investment portfolio (e.g., stocks, ETFs, mutual funds, bonds).

Financial planning services can include investment planning, tax planning, estate planning, retirement planning, or life-based event planning such as saving for college, getting married, purchasing a home, paying down debt, or planning an inheritance. For further detail, see our articles on different types of advisors and financial advisor services.

Where is Edward Jones headquartered? Which states do its financial advisors serve?

The headquarters of Edward Jones is 12555 Manchester RD ST. Louis, MO 63131. Edward Jones currently serves clients in the following states: AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VI, VA, WA, WV, WI, WY.

What is the average client balance at Edward Jones?

While Edward Jones advises clients across a variety of portfolio sizes, the average client balance is currently $173,144. In total, Edward Jones manages $593.1 billion in assets.

What is the historical performance of Edward Jones?

Neither the SEC nor FINRA tracks portfolio performance metrics for the financial planning industry. As a result, unlike hedge funds, there is no historical performance for any financial advisory firm. Financial plans and investment portfolios are always unique to the client's personal financial situation.

Is Edward Jones a fiduciary?

A fiduciary financial advisor must put clients’ best interests first. All Registered Investment Advisers (RIAs) are required to be fiduciaries. However, many RIA firms are also licensed as broker-dealers. When acting as brokers, there is no fiduciary duty.

The best way to know if a financial advisor is a fiduciary all of the time is to ask: "Are you a fiduciary in all of your dealings with me?" Also be sure to review the conflicts of interest and disciplinary actions sections above to see what, if any, conflicts of interest and/or disciplinary actions this firm might have.

Is Edward Jones a good company?

One way to tell if a financial advisor firm is a good company is to see if it has conflicts of interest and/or any disciplinary actions against it (scroll up to see whether this firm does). If you see any such entries in the tables above, that doesn’t necessarily mean you shouldn’t hire that company. But it does mean you should ask questions about those entries.

To figure out if a financial advisor firm is a good company for your specific situation, it’s important to ask additional questions — see our article on questions to ask a financial advisor.

Can financial advisors be trusted?

Wouldn't it be nice if we could give you a simple, unequivocal yes to that question? Sadly, the truth is some advisors can't be trusted. Luckily, there are signs that will help you figure out if you're sitting across from a trustworthy financial advisor. At minimum, a trustworthy financial advisor will:

  • Answer your questions in a way you understand.
  • Explain how they get paid in a way that's clear to you.
  • Respond with a simple "yes" when you ask if they're a fiduciary.
  • Talk about their approach to risk — without downplaying your concerns.
  • Invest in products that you understand.

Can I write a review of Edward Jones or file a complaint?

Investor.com relies on regulatory data from the SEC to rate and review financial advisor firms. As a result, we do not support personal reviews on the site. To file a complaint or dispute with this firm, please fill out the SEC Investor Complaint Form.

Firm locations

Office Locations
12555 Manchester RD ST. Louis, MO 63131
111 Anza Blvd Suite 115, Burlingame, California 94010
1020 N Center Parkway Suite F, Kennewick, Washington 99336
1190 Olive Street, Eugene, Oregon 97401
108 N Highway 69 Suite 3, Huxley, Iowa 50124
1405 15th Ave Nw Suite B, Austin, Minnesota 55912
Gateway Centre Building 1325 Dry Creek Dr Suite 200, Longmont, Colorado 80503
1433 Christy Drive, Jefferson City, Missouri 65101
215 Kenwood Blvd, Enid, Oklahoma 73701
1 Elm Street, Milford, New Hampshire 03055

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*SEC data last verified November 06, 2023. For the most up-to-date information, please view the applicable SEC reports above. By visiting this site, you are subject to their terms of use (SEC IAPD). Any data inaccuracies, please contact our team. All requests for updated information should also be reported directly to the SEC.

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About the Editorial Team

Edward Jones Review 2023 (6)

investor.com

Investor.com is your trustworthy guide to the world of personal finance. Founded in 2018 as an unbiased resource empowering consumers to research and compare financial advisory firms, investor.com today gives consumers the tools to make smart money decisions about credit, investing, retirement planning, and more.

As a seasoned financial analyst and investment enthusiast with a deep understanding of the intricacies of the financial industry, I bring forth my expertise to dissect and analyze the provided article dated November 17, 2023, from investor.com. My extensive experience allows me to scrutinize the content, providing a comprehensive overview of the key concepts and information presented.

Overview of Edward Jones: Edward Jones, a registered financial advisory firm established in 1963, currently operates across 53 states. The firm boasts a substantial workforce, employing 20,612 licensed advisors and managing a staggering $593.1 billion in assets for 3,425,617 clients, resulting in an advisor-to-client ratio of 1:166. The main office is located at 12555 Manchester RD, St. Louis, MO 63131.

Disciplinary Alerts: The article highlights various disciplinary alerts associated with Edward Jones. These alerts include instances such as Activity Restriction, Attorney/Accountant Authorization Revocation, Business License Revocation from Self-Regulatory Organizations (SRO) and SEC/CFTC, Dismissal upon Settlement in Court, Investment-Related Prohibition in Court, False Statements or Omissions reported by SRO, SEC/CFTC, and Other Regulatory Agencies, as well as Felony and Misdemeanor Convictions. These alerts prompt readers to inquire about the specifics, timing, frequency, and involvement of individuals related to these incidents.

Conflict Alerts: The article also outlines conflict alerts, identifying potential issues that clients should be aware of. These conflicts include 12b-1 Conflict, Attorney Conflict, Broker-Dealer Conflict, Performance-Based Fees Conflict, Commissions Conflict, Insurance Agent Conflicts (Affiliation and Firm), Private Investment Management, Proprietary Products, Side-by-Side Management Conflict, and Soft-dollar Arrangements. Each conflict is explained, and readers are encouraged to ask relevant questions to gain a clear understanding of the potential impact on their financial engagement.

Trust Algorithm: Investor.com employs a proprietary Trust Algorithm to evaluate more than 17,000 U.S.-based financial advisory firms monthly. This algorithm utilizes regulatory data from the SEC IAPD database, considering factors such as disciplinary history and conflicts of interest. The resulting star rating serves as a benchmark for users to assess the trustworthiness of financial advisory firms.

Frequently Asked Questions (FAQs): The article concludes with FAQs covering various aspects related to Edward Jones, including fees, services offered, headquarters location, states served, average client balance, historical performance, fiduciary status, and the possibility of writing reviews or filing complaints. These FAQs aim to address common inquiries that potential clients might have.

Office Locations: A list of office locations is provided, including addresses in St. Louis, Missouri, and other states such as California, Washington, Oregon, Iowa, Minnesota, Colorado, and more.

Financial Advisor Education: The article suggests exploring an introductory course on financial advisors, emphasizing the importance of understanding the role and functions of financial professionals.

In summary, my expertise allows me to dissect and elucidate the complex information presented in the article. This analysis aims to empower readers with a thorough understanding of Edward Jones' profile, potential concerns, and the methodology used by investor.com to assess and rate financial advisory firms.

Edward Jones Review 2023 (2024)
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