DWP home visits to help with your benefit claim (2024)

The Department for Work and Pensions (DWP) Visiting Team can visit you at home to help you with your benefit claim.

A visit can be arranged for you if you need extra help to claim benefits, for example because you:

  • have complex needs
  • are disabled
  • are a vulnerable young person making a claim for the first time
  • have nobody else to support you
  • cannot claim benefits in any other way
  • have someone who is going to become your appointee to help you manage your benefits.

If any of these apply, the DWP will arrange you at home, or in hospital if you are a patient, to help you with your benefit claim.

You can find out more on the Gov UK website

DWP home visits to help with your benefit claim (2024)

FAQs

DWP home visits to help with your benefit claim? ›

You may be able to get a home visit from a Department for Work and Pensions ( DWP ) officer to help you with your benefit claim. You cannot book a visit yourself. Tell DWP you need help to claim benefits by calling the number of the benefit you're applying for. If you're eligible, they'll arrange a support visit.

Why does DWP want to visit me at home? ›

You may get a visit from a Department for Work and Pensions (DWP) officer to check that your benefit payment is correct. The reason for the visit is to collect national statistics on the benefits system. A Performance Measurement review officer may visit you if you're claiming: Employment and Support Allowance.

What are the list of UK DWP benefits? ›

Help on a low income
  • Universal credit.
  • Housing Benefit.
  • Working and child tax credits.
  • Jobseeker's Allowance (JSA)
  • Pension Credit.
  • Income Support.

What are means-tested benefits? ›

Means-tested benefits are awarded based on your income and how much savings you have. To be eligible, you'll need to demonstrate your income and savings are below a certain level (this varies from benefit to benefit).

How much money can you have in the bank and still claim benefits UK? ›

You can have up to £10,000 in savings before it affects your claim. Every £500 over that amount counts as £1 of weekly income. If you get Pension Credit guarantee credit, you can have more than £16,000 in savings without it affecting your Housing Benefit.

What makes DWP investigate you? ›

Below are a few example situations that might lead to you facing an investigation: Living with a person who is contributing to your household income, and then not declaring that additional contribution when applying for benefits. Faking your accounts to make it appear that you have less money than you actually have.

What is DWP surveillance? ›

It read: “As part of the Department of Work and Pensions (DWP) response to tackling fraud within the welfare system, the Department utilise covert surveillance to gather evidence to prove/disprove offences.

How much will I get from DWP? ›

Standard allowance
How much you'll getMonthly standard allowance
If you're single and under 25£311.68
If you're single and 25 or over£393.45
If you live with your partner and you're both under 25£489.23 (for you both)
If you live with your partner and either of you are 25 or over£617.60 (for you both)

How much can DWP take from my benefits? ›

A fixed amount is deducted from your benefits until you've paid off the debt you owe. Money can be deducted to pay off up to 3 debts at once. If you receive Universal Credit, 5% will be deducted from your benefit payment for each debt you owe. For rent, between 10 and 20% will be deducted.

Does DWP pay benefits? ›

Most benefits are paid by the DWP. Your benefits will be paid by HMRC if you get either: Working or Child Tax Credits. Child Benefit.

Can DWP see my bank account? ›

Under current rules, DWP can only request details of a bank account holder's transactions if there are reasonable grounds to suspect them of fraud. Opposition to the new powers is growing, with a petition set up by a disabled woman having secured nearly 80,000 signatures.

Which benefits are not means-tested? ›

Non-means tested benefits
  • Basic State Pension.
  • New State Pension.
  • Bereavement Support Payment.
  • Widowed Parent's Allowance.
  • Industrial Injuries Benefit.
  • Statutory Maternity Pay.
  • Maternity Allowance.
  • Statutory Sick Pay.

What is federal means-tested benefit? ›

Federal means-tested public benefits include food stamps, Medicaid, Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF), and the State Child Health Insurance Program (SCHIP). Each state will determine which, if any, of its public benefits are means-tested.

Can DWP check your bank account without permission? ›

The DWP now has the power to inspect bank accounts in order to crack down on fraudulent benefit claims, reports Birmingham Live. This controversial rule is part of the Data Protection and Digital Information Bill, which is in the process of going through the House of Commons and Lords right now.

How long can you be out of the UK and claim benefits? ›

You can claim the following benefits if you're going abroad for up to 13 weeks (or 26 weeks if it's for medical treatment): Attendance Allowance. Disability Living Allowance ( DLA ) for adults. Personal Independence Payment ( PIP )

How far back can DWP ask for bank statements? ›

The DWP can ask the executor to provide detailed financial information. This will include bank statements and savings accounts. They can request information as far back as 12 years. Once they have made their initial assessment they also has the right to request further information if they need clarification.

Why would DWP contact you? ›

You'll be contacted by the Department for Work and Pensions ( DWP ), HM Revenue and Customs ( HMRC ), the Defence Business Services or your local authority if you're suspected of fraud. Your benefit may be stopped while you're investigated. You'll get a letter telling you about this if it happens.

Does the DWP watch you? ›

Yes, they might do. Benefit investigators have a number of means of investigation at their disposal, which includes being able to watch someone's house. They might be waiting outside in a parked car and typically they watch to see who is coming in and out of the house and what condition they appear to be in.

Can DWP do surveillance? ›

The Department for Work and Pensions (DWP) is hiring up to 25 covert surveillance officers to snoop on benefit claimants, the Big Issue understands. The job roles are, according to the advertisem*nt on GOV.UK, part of the DWP's response to tackling fraud within the welfare system.

Does DWP check your bank account? ›

New rules say that the Government can look through bank accounts to ensure claims are correct, and over the next tax year, officials from the DWP will check benefits for fraud and mistakes.

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