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DSO Management Group is seeking a full-time Client Services Associate who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the marketing campaign.
Servicing our clients with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns focus on developing and executing unique, personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
Responsibilities of our Client Service Associate:
Creating and maintaining client accounts through our direct approach to build more revenue for our client
Learn the software systems provided by the client to be able to communicate effectively with incoming inquiries
Provide a daily breakdown of client interactions to management and offer feedback to improve the client experience
Be familiar with all products and services we promote and sell to be able to answer any questions or inquiries if needed
Cross-educate in each department to excel in our training program to potentially advance to management depending on individual performance
Benefits of the Client Service Associate Position:
Comprehensive one-on-one Training by a groomed team of Senior Client Service Managers
Travel allowance
Opportunity For Community and Charity Involvement
Hands-on Learning
Flexible Scheduling
Numerous Advancement Opportunities
Qualifications of the Client Service Associate:
Friendly, outgoing personality for establishing positive relationships with clients, coworkers, team leaders, and managers
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
College Degree preferred
Background in Retail or Restaurant
Leadership skills
Local to the office area
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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