Dormant Account Reactivation (2024)

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Dormant Account Reactivation (1)

It has been months since you used your Fidelity account, did you think we would not notice?

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Dormant Account Reactivation

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How to Reactivate a Dormant Account

  • Mobile App
  • Online Banking

How to Reactivate Your Fidelity Account With Your App

Register or log on to your Fidelity online banking app

Step 1

Select the account you wish to activate

Step 2

Input customer details and BVN

Step 4

Input OTP

Step 5

Accept indemnity
clause

Step 6

Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send

Step 7

Boom! 0

Account will be reactivated within 48 hours

Register or log on to your Fidelity online banking app

Step 1

Select the account you wish to activate

Step 2

Select Account Maintenance and select Reactivation

Step 3

Input customer details and BVN

Step 4

Input OTP

Step 5

Accept indemnity clause

Step 6

Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send

Step 7

Boom! 0

Account will be reactivated within 48 hours

Download The Fidelity Online Banking App

Dormant Account Reactivation (6)

How to reactivate your Fidelity account on the Web

Register or log on to online.fidelitybank.ng

Step 1

Click on Do More

Step 2

Select “Account Maintenance”

Step 3

Select “Account Reactivation”

Step 4

Input answer to your Secret Question

Step 5

Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send

Step 6

Input BVN

Step 7

Input OTP

Step 8

Register or log on to online.fidelitybank.ng

Step 1

Click on Do More

Step 2

Select “Account Maintenance”

Step 3

Select “Account Reactivation”

Step 4

Input answer to your Secret Question

Step 5

Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send

Step 6

Input BVN

Step 7

Input OTP

Step 8

Boom! 0

You’ve successfully logged your reactivation request. Your document will be reviewed within 48 hours

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How to Transact

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  • Ivy

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Dormant Account Reactivation (8)

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Dormant Account Reactivation (11)

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Dormant Account Reactivation (12)

Dormant Account Reactivation (2024)

FAQs

Dormant Account Reactivation? ›

A dormant bank account is one that has no activity for over 2 years. Banks do this to mitigate fraud, comply with regulations, and reduce costs. You can reactivate your account by making a transaction or contacting your bank. Banks have regulations in place to activate dormant accounts.

How do I reactivate my dormant account? ›

Reactivation process: To reactivate an inactive account, you can simply resume banking activities like making deposits, withdrawals or transfers. Some banks let you reactivate inactive accounts online. For dormant accounts, you must request reactivation from the bank and give identity proof.

Can you recover a dormant account? ›

Reactivating a dormant account is straightforward. You'll need to provide detailed information to your bank or building society, such as the account number, holder's name, balance, and any statements you have. This will help verify your identity and reclaim your funds.

What documents do I need to reactivate a dormant bank account? ›

You must submit a written application to the bank. For joint accounts, signatures of all accountholders will be needed, irrespective of a single or joint operating mode. You will have to submit your KYC (Know Your Customer) documents. These will include address proof, PAN Card, and identity documents.

How do I change my dormant account to activate online? ›

How to activate a dormant account? To reactivate your dormant account online, you will need to submit an activation request to the bank via email or your bank's digital channels, such as internet banking and mobile apps. Alternatively, you can also visit your bank's nearest branch.

How long can a bank account stay dormant? ›

Generally, an account is considered abandoned or unclaimed when there is no customer-initiated activity or contact for a period of three to five years.

How long does a dormant account last? ›

State law can dictate when a bank account is considered to be dormant and what happens to the money in it. A typical time frame is three to five years, though again, the rules can depend on where you live.

How long does it take for a dormant account to be active? ›

Once you submit the request with the bank in person, it may take few hours to 2-3 days, depending on your bank's internal processes to start the reactivation process. Once the bank satisfies itself with all the required formalities, your account will become active again.

Do banks close dormant accounts? ›

If you have a current or savings account with us that you haven't used for some time, we might need to close it to help protect you from potential fraud, such as identify theft.

What happens to my money in a dormant account? ›

A dormant account with a very small balance may simply evaporate, reaching a zero balance due to monthly bank fees that exceed any interest paid. If not, the balance is turned over to the state, which will return it to the rightful owner upon request.

How much does it cost to reactivate a dormant bank account? ›

In most cases, banks do not impose fees for reactivating dormant accounts.

Can I withdraw money from a dormant account? ›

If the account stays inactive for more than 2 years, the bank renders the account status dormant. An account is also made dormant if the account holder doesn't withdraw any funds for 24 months. However, dormant accounts are free of statute limitations. This means the beneficiary may withdraw funds at any time.

What do banks do with dormant accounts? ›

The financial institution closes the account and sends any leftover funds to the state. This is an automatic legal process called escheatment. But the story is still not officially over. You do have options if your assets have been transferred to the state due to a forgotten or lost bank account.

Can I deposit money in dormant account? ›

Ans: No, you can't move money from your bank account to your dormant account. If you have a dormant bank account and need to transfer funds to it, you should call your bank and become familiar with the transfer method.

Do dormant bank account affect credit score? ›

If your account has a zero balance when it's closed, it won't have an effect on your score. However, if you close the account when it has a negative balance, the bank may either send your account to a collection agency or come to a default arrangement with you.

How to write a letter to bank manager to reactivate dormant account? ›

Dear Sir, I/We do hereby request you to re-activate my/our Account no.: and A/C Title: for regular transaction, which has become dormant due to non-transaction since long I/We would appreciate if you take necessary action in this regard. Thank you.

Can a dormant bank account be reactivated online? ›

1. Submitting a written application to the bank: An account holder must submit a written application to the bank to reactivate a dormant account. They can check whether their bank's mobile banking application offers the option of re-activating a dormant or inactive bank account.

Can you activate a dormant bank account? ›

You can also reach out to the bank's branch or customer care for account activation. To activate a dormant savings account, a formal request as well as proof of identity has to be submitted. The account activation process may also require your signature.

What happens if your bank account is dormant? ›

Key Takeaways. A dormant account is an account that has had no financial activity for a long period of time, except for the posting of interest. After the dormancy period, which varies by state, dormant accounts become the unclaimed property of the state.

How do I find my dormant account? ›

Every bank is required to publish a list of inactive accounts and unclaimed deposits, with names and addresses. Check the website of each bank to know if your name is on any of the lists. If you find your name, or that of a relative's, visit the closest branch of the bank and fi ll up, sign and submit the claim form.

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