Detailed Marketing Mix of Jollibee Corporation - 2023 | IIDE (2024)

Jollibee is a multinational fast-food chain of restaurants owned by Jollibee Foods Corporation(JFC). Jollibee was established in 1978 by Tony Tan Caktiong and since then Jollibee has been dominating the market of the Philippines.

Today, we will be decoding the marketing mix of Jollibee in depth. You can also visit our blogs to read other case studies.

Before we break the ice, let’s know what the company is about

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Marketing Mix of Jollibee

1. Product Strategy of Jollibee

2. Price Strategy of Jollibee

3. Placement Strategy of Jollibee

4. Promotional Strategy of Jollibee

Conclusion

About Jollibee

Detailed Marketing Mix of Jollibee Corporation - 2023 | IIDE (1)

Jollibee is an American-style fast-food restaurant specializing in chicken, burgers, and spaghetti along with several Filipino-influenced dishes. Established in the Philippines, the company has made its way into international markets. They operate more than 1400 stores out of which more than 270 are situated in East Asia, North America, Middle East, South East Asia, and Europe. The company’s headquarters are located in Pasig, Philippines.

Jollibee is giving head-on competition to its international competitors such as Burger King, KFC, & Subway. Even in its home country, Jollibee is ruling on the #1 position followed by McDonald’s and KFC.

Marketing Mix of Jollibee

Marketing Mix is a term that is used by businesses to advertise their product or services in the market. It also helps the business gain visibility & decide on a suitable marketing strategy. Jollibee has a huge portfolio of products which helps them to target different groups in the market. By use of marketing, mixed businesses can increase awareness of their brand. The 4Ps compose the typical marketing mix namely – product, price, place, and promotion. Through these 4Ps businesses get to decide their target audience and formulate their strategies according to it. Let’s take a closer look at Jollibee’s marketing mix.

1. Product Strategy of Jollibee

Detailed Marketing Mix of Jollibee Corporation - 2023 | IIDE (2)

The main reason Jollibee’s products stand out from the rest is their understanding of Filipino taste. Filipinos’ palate is slightly inclined towards the sweeter side. Therefore, Jollibee modifies its menus in accordance with the regional taste of its consumers.

As fried chicken is a popular product in the Philippines, Jollibee introduced its style of chicken way back in 1981 named Jollibee Chicken Joy which soon became their No.1 product and bestseller among all outlets. Chicken Joy is now one of Jollibee’s signature products. Jollibee maintains the highest quality food standards which make their fast-food products more likable.

The following are some signature products of Jollibee:

  • Chicken Joy is a counterpart to KFC’s Fried Chicken(but way better). It has a crispy texture on the surface and a mouth-watering palatable flavor on the inside. Chicken Joy is accompanied by smooth and delicious gravy, now that’s what you call a match made in heaven, right?
  • Chicken Dippers are boneless chicken pieces served along with hot gravy. When they are dunked in hot saucy gravy leave customers’ mouths full of taste.
  • Who doesn’t like desserts? Jollibee also offers sweet, tangy Peach Mango Pie which has a flaky crust from the outside and slimy, tacky pie mix on the inside.

2. Price Strategy of Jollibee

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Jollibee products are decently priced to satisfy the overall demand of consumers from different classes. The company employs competition-based pricing. Because Jollibee is a price taker, it must accept the current market rate, which is decided by supply and demand dynamics. They ought to keep the prices of their products in line with the prices charged by their competitor. As a result, pricing should not be a barrier to entry.

Jollibee’s mission is to render high-quality, great-tasting food at a budget-friendly rate. The combo meals offered by Jollibee are much cheaper than its competitor McDonald’s by almost 10%. KFCs bucket of 6 is priced at ₱439.00(INR 650.30) in the Philippines where Jollibee offers the same for just ₱399.00(INR 591.75)

3. Placement Strategy of Jollibee

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It has been 43 years since Jollibee was established and since then the company has had more than 1400 stores. Jollibee’s origin in the Philippines is what made the company successful. The company is committed to expanding its store across other countries so that everyone can have a taste of their products. They strategically place their outlets in populated areas that allow them to grab the attention of large masses.

Some of their stores are located in malls and on highways so that passengers can grab a quick meal to satiate their hunger.

As per Jollibee’s CEO Tanmantiong, Jollibee will be looking forward to inaugurating 450 new stores to make up for the loss caused by the pandemic.

4. Promotional Strategy of Jollibee

Detailed Marketing Mix of Jollibee Corporation - 2023 | IIDE (5)

Jollibee is aggressively active in its promotional campaigns. The company focuses highly on its advertisem*nts over several platforms such as TV, newspapers, radio, likable makes and maintains a direct engagement with customers on social media handles. They also use the strategy of community influencers for their promotions.

Their marketing strategy involves short films based on a real story that depicts family love and happiness multiplied when they have a meal together. As the family is a key ingredient of the company their in-store environment makes consumers comfortable like at home. Jollibee makes people emotionally attached to their stores.

Jollibee also launched a television program for kids named Jollitown which continued for almost five years before its completion on October 12. Jollibee’s targeted audience was children as they can be easily influenced so they introduced kid’s meals in their menus along with limited-edition toys. This strategy worked as children got intimidated to buy kids meals for the sake of toys.

Drive-thru and free delivery services gave momentum to Jollibee’s marketing campaigns. They have launched their app called ‘Jollibee Ordering’ and for its promotion, they are giving out their signature Peach Mango Pie for two weeks on every order placed by an account.

With these 4Ps, the Marketing mix of Jollibee brings us towards the end of this blog.

Jollibee with its advertising and promotional campaign is surely on a bright path. Their promotional strategy gives them access to a large audience without making the prices of the products unaffordable. Their geographical pricing allows them to maintain steady revenue from different markets. And most importantly their homely relationship and understanding of their customer’s needs and demands will bring them huge success over the coming years.

Did you enjoy this case study? Do you want to find out more? Our Free Masterclass on Digital Marketing Fundamentals is a wonderful place to start if you’re new to digital marketing.

We conclude here with the case study of Jollibee and if you liked this blog and found it informative do comment below and consider sharing it with your friends.

Thank you!

Detailed Marketing Mix of Jollibee Corporation - 2023 | IIDE (2024)

FAQs

What marketing strategy does Jollibee use? ›

Jollibee Food Corporation's marketing strategy is attractive and highly commercialized, using various media such as TV, radio, newsprint, and more; they must have spent millions of dollars to stay on top of their customers' minds, particularly among Filipinos.

What are the key points you observed with the marketing concepts of Jollibee? ›

Promotional Strategy of Jollibee

The company focuses highly on its advertisem*nts over several platforms such as TV, newspapers, radio, likable makes and maintains a direct engagement with customers on social media handles. They also use the strategy of community influencers for their promotions.

What is the marketing statement of Jollibee? ›

With a mission of ​“To serve great tasting food, bringing the joy of eating to everyone”​and a vision of “We are the best tasting QSR (Quick Service Restaurant).. The most endearing brand... that has ever been... We will lead in product taste at all times...

What is the market segmentation of Jollibee? ›

It operates through the following segments: Food Service, Franchising, and Leasing. The Food Service segment operates quick service restaurants and the manufacture of food products to be sold to Jollibee Group-owned and franchised QSR outlets. The Franchising segment franchises the Jollibee Group's QSR store concepts.

What is the most successful marketing strategy? ›

Most effective marketing strategy: Social marketing

Social marketing is an effective way for small businesses to connect with customers and build engagement in a natural, non-intrusive way.

What are the 7Ps of the marketing mix for restaurants? ›

The extended marketing mix model contains 7Ps: Physical Evidence, Price, Place, Product, Promotion, Process and People.

What is marketing plan summary of key points? ›

The marketing plan details the strategy that a company will use to market its products to customers. The plan identifies the target market, the value proposition of the brand or the product, the campaigns to be initiated, and the metrics to be used to assess the effectiveness of marketing initiatives.

What are the 5 key marketing points? ›

The 5 P's of marketing – Product, Price, Promotion, Place, and People – are a framework that helps guide marketing strategies and keep marketers focused on the right things.

What is the main concept of Jollibee? ›

It is our commitment to serve quality, great-tasting food that offers value for money, friendly and efficient service, and a clean in-store environment.

What is the competitive advantage of Jollibee? ›

Jollibee was able to attain a competitive advantage over McDonald's by doing two things: (1) Retaining tight control over operations management, which allowed it to price below its competitor and (2) Having the flexibility to cater to the tastes of its local consumers.

Why is Jollibee successful? ›

Jollibee Food Corporation's power is a low-cost operating system. They are selling their products at a lower price compared to McDonald's and with local style. They first entered the marketplace in the Philippines in 1975, on the other hand McDonald's went into the marketplace in 1981.

What is the meaning of marketing strategy? ›

A marketing strategy is a long-term plan for achieving a company's goals by understanding the needs of customers and creating a distinct and sustainable competitive advantage. It encompasses everything from determining who your customers are to deciding what channels you use to reach those customers.

How does Jollibee satisfy their customers? ›

We provide great taste, and superior value to all our customers. We treat our customers with sincere service and a warm smile. We take part in creating exceptional customer experience. We plan, decide and act quickly.

What are the 4 P's of market segmentation? ›

The four Ps are a “marketing mix” comprised of four key elements—product, price, place, and promotion—used when marketing a product or service. Typically, businesses consider the four Ps when creating marketing plans and strategies to effectively market to their target audience.

What are the 4 segmentation in marketing? ›

Segmentation variables refer to the factors marketers use to categorize their audience into different groups. The 4 main types of segmentation variables include demographic, geographic, psychographic, and behavioral traits.

What is a marketing strategy example? ›

A marketing strategy is a plan where a company or firm implements promotional tactics with the aim to win prospective customers over to become customers. Some examples of marketing strategies include promoting brand awareness on the Internet via social media platforms and search engines.

What is the number 1 rule in marketing? ›

First Rule Of Marketing: Focus On Your Audience.

What are the 4ps of marketing strategy in restaurants? ›

The “4 Ps of marketing” may sound like blah business jargon to restaurant types, but these four principles—product, price, place, and promotion—can magnetize new guests and keep regulars coming back.

What among the 7 in the marketing mix is the most important? ›

In school, we learn that there are 7 Ps in the marketing mix: product, place, people, process, physical evidence, promotion, and price. Traditionally, each of these P's has been an important way to differentiate your company from the competition.

What is promotion in the marketing mix? ›

Promotion refers to specific and thoughtful advertising that reaches the target market for the product. A company might use an Instagram campaign, a public relations campaign, advertising placement, an email campaign, or some combination of all of these to reach the right audience in the right place.

How do you summarize a marketing strategy? ›

Here's how to create an executive summary for a marketing plan:
  1. Include a header and introduction. ...
  2. Describe the organization. ...
  3. Mention market trends. ...
  4. List the company's main products and target audience. ...
  5. Summarize financial projections. ...
  6. Add a conclusion paragraph.
Sep 30, 2022

What is the most important part of a marketing plan? ›

Situation Analysis

It is the most important step in creating a marketing plan, as it would influence every other step therein. When doing your situation analysis, you'd need to define what your brand is about, your product/services, your unique selling point (is it Convenience, Quality, Pricing or something else?)

How do you write a summary for a marketing plan? ›

The summary should include a brief description of the market, the product to be offered, the strategy behind the plan, and the budget. Any other important information, such as how your competitors and channel partners will respond to the actions your firm takes, should also be summarized.

What are the 6 fundamentals of marketing? ›

The building blocks of an effective marketing strategy include the 6 P's of marketing: product, price, place, promotion, people, and presentation. The effective integration of the 6 P's of marketing can serve as the foundation for an effective growth strategy.

What is the lesson of the story of Jollibee? ›

Learn from mistakes

Tony Tan Caktiong, the visionary behind every child's fast food craving, Jollibee, shared that mistakes are inevitably part of the process to achieve “big dreams.” “If you dream big and put your dreams into action you will inevitably make mistakes. But don't be scared to make mistakes.

How does Jollibee organize their business? ›

It operates through the following segments: Food Service, Franchising, and Leasing. The Food Service segment operates quick service restaurants and the manufacture of food products to be sold to Jollibee Group-owned and franchised QSR outlets.

What is the line of business of Jollibee? ›

Jollibee Foods Corp (JFC) is the franchising of quick-service restaurants (QSRs). The company also develops and operates QSRs restaurants. Additionally, it engaged in manufacturing and property leasing activities in support of the QSR systems.

What is the weaknesses of Jollibee? ›

Supply and demand imbalance

Jollibee has many stores locally and across the world. Due to this, sometimes, the company has a hard time balancing demand and supply. There are times when food items could go out of stock because of demand being too high.

What are the challenges faced by Jollibee Foods Corporation? ›

In his annual report during Jollibee's stockholders' meeting today, Tan Caktiong said the company's main challenge last year was the dramatic rise in the cost of food raw materials. This, he said, has led to the decline in Jollibee's profit margins.

What are 2 benefits of competitive market? ›

Greater competitiveness creates more productivity and better quality of products and services. Companies can satisfy consumer preferences and, consequently, attain a better position in the market. The market grows steadily, and consumers benefit from lower prices and a more comprehensive range of goods and services.

What is the management style of Jollibee? ›

This business possesses the transformational leadership style wherein leaders or managers inspire and encourage.

How does Jollibee contribute to society? ›

Recognizing the importance of access to food in disaster relief, Jollibee Group Foundation launched the FoodAID Program in 2013. The FoodAID Program harnesses Jollibee Group's expertise and network to produce and distribute food items that are low cost, delicious, nutritious, and easy to prepare and store.

What is the best selling in the Jollibee? ›

Menu
  • Best Sellers.
  • Family Meals.
  • Chickenjoy.
  • Super Meals.
  • Chicken Sandwich.
  • Jolly Hotdog & Pies.
  • Fries & Sides.

Why is the marketing mix important? ›

Importance of Marketing Mix

Helps understand what your product or service can offer to your customers. Helps plan a successful product offering. Helps with planning, developing and executing effective marketing strategies. Helps businesses make use of their strengths and avoid unnecessary costs.

What are the elements of marketing mix? ›

The 7 elements of the marketing mix include the following:
  • Product (or Service) Your customer only cares about one thing: what your product or service can do for them. ...
  • Price. Many factors go into a pricing model. ...
  • Promotion. ...
  • Place. ...
  • People. ...
  • Packaging. ...
  • Process.

What are the four 4 types of marketing strategies? ›

4 Types Of Marketing Plans And Strategies
  • Market Penetration Strategy.
  • Market Development Strategy.
  • Product Development Strategy.
  • Diversification Strategy.

How Jollibee motivates its people to perform their jobs? ›

In Jollibee, employees experience strong positive support through the relationships they have built inside the organization. Jollibee believes that employee happiness is the key to prosperity in the organization as highly engaged employees are more productive when they are happy in their workplace.

How promotion of Jollibee attracts target market? ›

How do Jollibee attract customers? Jollibee Foods Corporation promotes the positive brand and product perceptions among its target consumer groups. They do this by charging a premium for some of their product line.

What business level strategy does the Jollibee seem to be pursuing in this industry? ›

JFC's efforts are consolidated under the company's two-pronged expansion strategy: brand acquisition and brand expansion. Jollibee itself is a tried and true brand with a menu that has demonstrably accrued loyal fanbases in each of its operational territories.

What is single marketing mix? ›

Single marketing mix refers to using any of the one marketing mixes that helps a company promote its goods or services on a large level. A marketing mix helps a company make strategic decisions while promoting a new product or revising an existing product.

What is product mix? ›

A product mix is the total number of product lines and individual products or services offered by a company. Additionally referred to as product assortment or product portfolio. Product mixes vary from company to company. Some have multiple product lines with lots of products in each line.

How do you identify a target market? ›

3. Define your target customers
  1. Are your target customers male or female?
  2. How old are they?
  3. Where do they live?
  4. What is their marital status?
  5. Do they have children? How old are their children?
  6. What is their education level?
  7. What do they do for a living?
  8. What is their average income?
Mar 7, 2023

What are the 5 stages of segmentation? ›

The process of market segmentation consists of 5 steps: 1) group potential buyers into segments; 2) group products into categories; 3) develop market-product grid and estimate market sizes; 4) select target markets; and 5) take marketing actions to reach target markets.

What is segmentation in marketing examples? ›

Common characteristics of a market segment include interests, lifestyle, age, gender, etc. Common examples of market segmentation include geographic, demographic, psychographic, and behavioral.

What is an example of market segmentation in a business plan? ›

An example of marketing segmentation using demographics is to combine age and income information to target older, wealthy retirees looking to relocate to Florida to sell beachfront property. Another demographic strategy would be marketing fantasy or war-based video games primarily to younger individuals ages 18-30.

What generic strategy does Jollibee use? ›

Cost leadership is the main generic strategy that Jollibee Foods.

What is the new strategy of Jollibee? ›

Jollibee expects half of its sales to come from overseas stores by 2027, and aims to be among the top five restaurant companies in the world, Tanmantiong said. The company is on track to surpass in 2022 its full-year profit before the pandemic, he said, citing its first nine months results.

What marketing strategies do food companies use? ›

Restaurant marketing strategies include advertising, promotions, events, focusing on guest loyalty, customer service, menu design, pricing, and location. These are some of the ways that restaurants can promote themselves.

What are the three generic marketing strategies? ›

According to Porter's Generic Strategies model, there are three basic strategic options available to organizations for gaining competitive advantage. These are: Cost Leadership, Differentiation and Focus.

What are the four generic marketing strategies? ›

The four strategies are called:
  • Cost Leadership Strategy.
  • Differentiation Strategy.
  • Cost Focus Strategy.
  • Differentiation Focus Strategy.

What is generic marketing strategy? ›

A generic strategy is a general way of positioning a firm within an industry. Focusing on one generic strategy allows executives to concentrate on the core elements of firms' business-level strategies and avoid competing in the markets better served by other generic strategies.

What is the key to success of Jollibee? ›

Filipino culture is mostly family-oriented, and they promoted Jollibee's ad that way - large families would gather at the dinner table, sharing a bucket of spicy and crispy fried chicken. This is why much of Jollibee's success is due to the way the brand perfectly embodies Filipino identity and culture.

What is the future goal of Jollibee? ›

Home-grown fast food giant Jollibee Foods Corp. (JFC) is planning to further expand its global presence with the opening of up to 600 new stores this year.

What makes Jollibee a strong brand? ›

Jollibee does not just offer any kind of food. The company manages to get repeat customers because of its high quality and tasty food. Its foods have a unique taste, which is often better than or equal to other international brands. The company's secret recipe continues to help it prepare high-quality food.

What are 5 marketing strategies? ›

The 5 P's of marketing – Product, Price, Promotion, Place, and People – are a framework that helps guide marketing strategies and keep marketers focused on the right things.

What are the 5 marketing strategy in business? ›

The 5 areas you need to make decisions about are: PRODUCT, PRICE, PROMOTION, PLACE AND PEOPLE.

What are 4 ways to attract customers? ›

10 Ways to Get New Customers
  • Ask for referrals. ...
  • Network. ...
  • Offer discounts and incentives for new customers only. ...
  • Re-contact old customers. ...
  • Improve your website. ...
  • Partner with complementary businesses. ...
  • Promote your expertise. ...
  • Use online reviews to your advantage.
Apr 6, 2017

What are 5 examples of food marketing? ›

Food marketing can take on many forms, such as:
  • branding.
  • sponsorship of events.
  • celebrity endorsem*nts.
  • contests and sales promotions.
  • social media posts on: Twitter. Pinterest. Snapchat. Facebook. ...
  • commercials. on TV. on the radio. on the internet. before the start of movies.
  • product placement. on TV. in movies. in magazines.

What is food marketing five examples? ›

In this way, building relationships with customers, increasing brand awareness, inventing goods, promoting them via advertising, and even paying grocery shops for prominent shelf placement are all examples of food marketing.

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