Learn how to delete your data in QuickBooks Online and start over with new books.
Sometimes you need to start fresh with a new QuickBooks Online company. If you're a new customer, you can purge your data and start over. If you've used QuickBooks for a while, you need to create a new company.
Start over in QuickBooks Online
Before you get started:
- Make sure you're signed in to QuickBooks Online as an admin.
- These steps help you delete the data for one QuickBooks Online company. If you need to delete all or some of your Intuit data, find out more about managing data or check out our privacy center.
- Data imported from QuickBooks Time will also be purged during this process.
- To reuse your current lists after starting over, find out more about moving your lists to a new company.
- If you have QuickBooks Online Accountant, don't use these steps. Instead, import a blank QuickBooks Desktop file to start over.
Your next steps depend on your subscription level, and whether you've been using QuickBooks for longer than 60 days.
Tip: If you’re not sure how old your company is, sign in to QuickBooks Online. Then, refresh this page for personalized steps.
If your books are 60 days old or older You'll need to cancel your current QuickBooks Online company and start a new one. Follow these steps to cancel your account. If you have payroll, cancel your payroll subscription too. Note: When you cancel QuickBooks, it doesn't delete your data. You'll have read-only access to your company data for one year. To permanently delete your canceled company, find out more about how to manage your personal data from your Intuit Account. If your books are less than 60 days old Be careful: Before you start, be absolutely sure you want to delete everything. Watch out for the following: Once the process is finished, you can start your books from scratch.Step 1: Cancel your current company
Step 2: Start a new company
Step 1: Make sure your company is ready
Step 2: Delete your company data