Debit Card Alerts – Wells Fargo (2024)

FAQs

Why are my Wells Fargo alerts not working? ›

There are 2 reasons why you may not get Push Notifications: For your security, Push Notifications are only sent to devices on which you are frequently using the Wells Fargo Mobile app. If you have not logged in recently to the Wells Fargo Mobile app, please do so to reactivate Push Notifications.

Select your debit card from the account list. Choose your alerts ¹ and delivery preferences – email, push notification, or text. You can add new alerts or change your notification preferences at your convenience. To receive account information via text messages, sign up for text banking.

Debit card alerts can also be helpful for tracking purchases. The bank may be able to send notifications whenever any purchase is made with one or more of your debit cards.

Balances and activity

Help avoid late fees and overdrafts with alerts for: Low account balance. Recent deposits. Upcoming payments due.

Check app notification settings.

For iPhone, open Settings and go to Notifications and select the app that's not sending you alerts. Once there, make sure the toggle for "Allow Notifications" is on. For Android, open Settings, tap Notifications > App settings and make sure the toggle is on to allow notifications.

According to Wells Fargo, some of the phone numbers they will commonly use to reach their customers include the short codes 93557, 93733, 93729, 93767, or 22981. If you receive a text message from an unknown number (or worse, from an email address), be very suspicious.

We'll alert you when your card is declined for reasons such as: Reported or suspected fraud. Payments that are past due. An overlimit, suspended, or closed account.

Examples of banking alerts include text messages, emails and in-app notifications. Each of these alerts give you deeper, real-time insights into the activity in your checking, savings and credit accounts. Alerts also serve as an early warning system into potential fraud or unauthorized use of a person's funds.

How do hackers keep getting my debit card info? ›

Accidentally downloading malware or spyware can enable hackers to access information stored on your computer, including credit card information and other details. For example, a malware attack might use a keylogger that records your keystrokes or browser history and then sends that information to a hacker.

In this case, the thief is someone who has obtained your debit card number and, in some cases, your PIN number. The fraudster uses this information to make unauthorized purchases or withdraw money from your account, just as a thief would take your possessions.

Banks use specific “short codes” when sending text messages. In the case of Wells Fargo, any legitimate text should use one of these five-digit short codes [*]: 935-57. 937-33.

Expand. We use multiple methods to help protect our customers against potential fraud. If we detect unusual card activity, we may reach out to you by phone, email, or text asking you to verify one or more suspicious transactions. If contacted, please review and respond promptly to verify the transactions.

Earn a $200 cash rewards bonus when you spend $500 in purchases in the first 3 months.

If you're facing issues not receiving bank OTPs via SMS, try these simple fixes. Clear the messaging app cache to eliminate old data, ensure an active tariff plan with your telecom provider, and, as a last resort, reset network settings. These steps can help ensure you receive important bank OTPs securely.

If you have Wells Fargo Mobile app installed, from iOS or Android device, tap Menu in the bottom bar, tap your name or Welcome at the top of the page, and select Manage Alerts to set up notifications for Wells Fargo app. In addition you may have to select Push Notification, and slide to On.

The bank's troubles began in 2016 when it was revealed that employees had created millions of fake customer accounts to meet sales goals, the report said. This led to heightened scrutiny and regulatory action, including a cap on the size of the bank's balance sheet imposed by the Federal Reserve.