Update: The previous border measures will no longer be in effect from 12:00AM April 29th.
For details, see Modification of Border Measures (Ministry of Health)
For the most recent information on COVID-19 related border restrictions, please check the Ministry of Health's Border Measures page.
We recommend you to useVisit Japan Webto pre-register your details.
Visit Japan Webis a web service to help smooth arrival procedure at the airport in Japan. You can register your information for Immigration and Customs procedures ahead of your trip, including the disembarkation card forvisa exemption(for eligible travellerssuch as Australians).
Once you have registered, you can use the QR codes from the service instead of paper forms as part of the procedures to enter Japan. This service is for both international travelers and Japanese citizens.
For any issues using Visit Japan Web, see theinstruction manualor make aninquiry directly.
To enter Japan from the 29th of April, please enter withavalid visaand passportORavisa exemptpassport. We recommend the use of Visit Japan Webto assist with your customs and immigration declaration procedures.
Contacts
Ministry of Health, Labor and Welfare Call Center(COVID-19 Border Measures)
+81 3 3595 2176
English, Chinese, Korean, Japanese (9:00-21:00 daily)
Japanese Immigration Services (residential status, re-entry permits, etc.)
+81 3 5796 7112
Japanese Immigration Services Foreign Residents Support Centre
+81 3 5363 3013
