Council Post: 12 Questions Financial Advisors Are Hearing From Clients (And How They Answer Them) (2024)

Amid inflation, high interest rates and an uncertain market, people are becoming increasingly concerned about their finances. If you’re a financial advisor, your clients may be asking you some difficult questions right now—some of which don’t have a set answer.

Even with these challenges, however, you can still use your expertise to guide your clients toward a sustainable financial future. Below, the members of Forbes Finance Council share 12 questions financial advisors are regularly hearing from clients right now and how they’re answering them.

1. Are we headed for a recession?

As advisors, clients are always asking us to look into our “crystal ball,” with the current question being, “Are we headed for a nasty recession?” It’s a fair question, but one with misplaced energy, in our opinion. Instead of trying to “outsmart” an unknowable outcome, advisors should focus on finding resilient investments (traditional bonds are not the answer!) that will be more insulated from market downturns. - Jeffrey Sarti, Morton Wealth

2. Are we in a recession, and what does that mean for my plan?

Clients want to know if we are in (or about to be in) a recession. We tell them we position portfolios for success over the long term. Markets fluctuate, and as long as their asset allocation accounts for their liquidity needs, risk tolerance and time horizon, they will meet their goals. We review their financial plans and make sure their asset allocation is in line with their long-term goals. - Aviva Pinto, Wealthspire Advisors

Forbes Finance Council is an invitation-only organization for executives in successful accounting, financial planning and wealth management firms. Do I qualify?

3. When should I enter the market?

People are concerned about a looming recession and stagflation in the coming year, and many are trying to stay on the sidelines and get in when the market is at the bottom. No one can predict the market, so invest smart and always be looking for good investment opportunities. - Rakesh Bansal, 7C Equity Group

4. Is now a good time to invest?

With all of the crosswinds—such as market decline, inflation, recession, world conflicts and rising interest rates—many clients ask, “Is it a good time to invest?” The media and individuals often preoccupy themselves with short-term volatility and consequences. Why would you focus on short-term concerns and possible unrealized losses when investing for the long haul? Now is always the best time to invest. - Louis Cannataro, Cannataro Park Avenue Financial

5. How bad will inflation get?

Many clients are wondering how bad inflation will get. This is usually both a short-term and a long-term concern. In the short term, inflation makes budgeting much harder. But looking at the long term, inflation could erode the spending power of nest eggs that took many years to build. My advice is to focus on things you can control: spending, saving, producing income and investing wisely. - Todd Sixt, Strait & Sound Wealth Management LLC

6. Should I take on debt to start a business?

Taking on debt can be scary, and it’s a risk, but so is starting a business. The key to taking on debt is never taking on more than you can pay. It’s good practice to take on debt that is much less than you can afford. Building business credit helps you in the long run, and one of the ways a business can do that is to take on debt. - Jared Weitz, United Capital Source Inc.

7. How might current events impact my long-term goals?

I see a lot of clients wanting to know how the combination of market downturns, increased inflation and a recession impacts their long-term goals. As financial advisors, we should factor each of these possibilities into the long-term financial plans of our clients. Therefore, when we’re faced with these questions, we can show them how we’ve prepared and that their plans remain on track. - Justin Goodbread, WealthSource Partners, LLC

8. How do I know when to sell, hold or buy?

The most common question we hear from clients is, “When is the right time to sell, hold or buy?” Everyone is looking at how to maximize their returns and minimize losses in the highly volatile market conditions we are seeing today. The best thing to do is not look for a universal answer; everyone’s situation and goals are different, and with enough time, even the most volatile cycles normalize. - Joseph Orseno, Tiltify

9. How much worse will the markets get?

Right now, many clients are wondering how bad the markets might get. A prepared financial advisor should be able to discuss specific portfolio activity executed during the recent market cycle as it relates to opportunities in the marketplace. Volatility is not something just to be weathered, but an active discovery process toward new or adjusted allocations. - Ivan Illan, Aligne Wealth Advisors Investment Management (AWAIM®)

10. What’s my risk in a down market?

Investors are still worried about a drop in the markets. Advisors need to know the risks their clients are facing, measured in a way clients understand. If a client’s downside risk is explained correctly, an advisor can get them into the correct risk bucket. Show the investor the historical recoveries and it will help them gain confidence in their financial plan. - Robert Miller, Frontier Asset Management LLC

11. When should I sell my business?

People often ask about selling their businesses. Timing is a component, but readiness is far more impactful. A seller should prepare approximately two years from an expected transaction. Rushing to market rarely works. Do the homework and grow your business value. - Matthew Goldston, PKF Texas

12. How can I ‘recession-proof’ my business?

A lot of clients want advice on how to “recession-proof” and “pandemic-proof” their businesses. Fortunately, a lot of the same things that have always been advisable are still some of the most reliable strategies. Hire proactive, reliable CPAs/financial advisors; keep a close handle on day-to-day financials; have a great, consistent relationship with your banks; and keep a cash reserve on hand. - Julio Gonzalez, Engineered Tax Services Inc.

Council Post: 12 Questions Financial Advisors Are Hearing From Clients (And How They Answer Them) (2024)

FAQs

What are the questions financial advisors hear most often? ›

Savvy financial advising clients will have a lot of questions for their advisors, but two of the most common ones are "are you a fiduciary?" and "how do you get paid?"

What questions are asked in a financial advisor satisfaction survey? ›

How likely are you to continue using our services? How likely are you to recommend our services? How confident do you feel that the advice provided is unbiased? How satisfied are you with our progress meeting the expectations set in our service agreement?

How do financial advisors communicate? ›

You might have a communication strategy in place already, but are you engaging with your clients on their preferred terms? 73% of surveyed clients prefer email communications from their advisor, while 45% indicated a preference for phone calls and 35% like text messages.

How do you know if your financial advisor is doing a good job? ›

Here are five steps you can take to gauge your financial advisor's performance:
  • Step 1: Evaluate the performance of your investment portfolio. ...
  • Step 2: See if the financial advisor conducts an annual tax review. ...
  • Step 3: Check if the advisor is aligned to your risk appetite. ...
  • Step 4: Ensure your financial advisor listens.
Jan 23, 2024

Should you tell your financial advisor everything? ›

It might come as a surprise, but your financial professional—whether they're a banker, planner or advisor—wants to know more about you than how much money you can invest. They can best help you achieve your goals when they know more about your job, your family and your passions.

What to avoid in a financial advisor? ›

If a financial advisor you previously trusted exhibits any of these behaviors, it is worth having a conversation with them or even considering changing advisors altogether.
  • They Ignore Your Spouse. ...
  • They Talk Down to You. ...
  • They Put Their Interests Before Yours. ...
  • They Won't Return Your Calls or Emails.

What are financial advisors worried about? ›

Financial advisors are most concerned about business development. Nearly 80% cite the challenge of finding “ideal” clients (Exhibit 1). While an “ideal” client will vary among financial advisors, sourcing them instead of less preferred clients is a big deal.

What is the best financial advisor company? ›

You have money questions.
  • Top financial advisor firms.
  • Vanguard.
  • Charles Schwab.
  • Fidelity Investments.
  • Facet.
  • J.P. Morgan Private Client Advisor.
  • Edward Jones.
  • Alternative option: Robo-advisors.

When should you talk to a financial advisor? ›

Experts say it makes sense to hire a financial advisor in the following circ*mstances: You don't have the time or inclination to manage your finances. You experience a major life event, such as a marriage, divorce, loss of a spouse, birth of a child, relocation or change in your employment status.

What are the three questions addressed by financial management? ›

The three basic questions a financial manager must consider are capital budgeting, capital structure, and working capital management. Capital budgeting is the process where the financial manager tries to identify investment opportunities that are worth more to the firm than they cost to acquire.

How often should you hear from your financial advisor? ›

You should meet with your advisor at least once a year to reassess basics like budget, taxes and investment performance. This is the time to discuss whether you feel you are on the right track, and if there is something you could be doing better to increase your net worth in the coming 12 months.

How do I prepare to speak to a financial advisor? ›

Getting ready
  1. Your values about money and your vision for your future.
  2. What life events are happening or could potentially happen.
  3. Short- and long-term life and financial goals.
  4. Investment questions.
  5. Your current financial situation.
  6. Preferred account management style.

Do financial advisors take their own advice? ›

Just like a doctor who pops outside for a cigarette break, advisors sometimes develop bad habits in their own financial lives. Although they do their utmost to hammer home the importance of proper planning, advisors don't necessarily follow their own words of wisdom.

How do I prepare for a financial advisor call? ›

Key Takeaways

Make sure the advisor understands what your financial goals are. Ask what the advisor charges and what you will get in return. Be prepared to round up documents, including recent pay stubs, retirement plan account statements, investment accounts, and cash balances.

What financial advisors don t tell you? ›

10 Things Your Financial Advisor Should Not Tell You
  • "I offer a guaranteed rate of return."
  • "Performance is the only thing that matters."
  • "This investment product is risk-free. ...
  • "Don't worry about how you're invested. ...
  • "I know my pay structure is confusing; just trust me that it's fair."
Mar 1, 2024

What is the most important piece of financial advice that you ve ever heard? ›

Automate your savings

The only way to be successful with saving is to make it a habit," Cox said. She continued to say that when you automate deposits into your savings account, you can set it and forget it. "It's even better if you have it automatically deducted from your paycheck so that way you don't even miss it."

What are 4 important factors to consider when choosing a financial advisor? ›

Here are some things to think about when selecting a financial advisor:
  • Get Recommendations from a Trusted Resource. ...
  • Ask the Financial Advisors You Interview About Their Strategies and Approaches. ...
  • Consider a Financial Advisors Certifications. ...
  • Consider Their Compensation Structure.
Mar 29, 2023

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