Leading fiber internet service provider Converge ICT Solutions, Inc. ends its banner year with a slew of major connectivity breakthroughs, partnerships, and awards. Recognized as the *Top-Rated Fixed Network in the Philippines in Ookla®’s Speedtest Awards™ for the first and second quarter of 2022 by Ookla®, the global leader in mobile and broadband network intelligence, testing applications, and related technologies, the company hopes to continue its growth and outstanding service to the Filipino people in 2023.
“Winning the Top-Rated award affirmed that Converge is on the right path in our mission to fiber power the whole Philippines. There’s nothing more satisfying than seeing the results of consumer-initiated ratings from Ookla®,” Converge Chief Operations Officer Jesus C. Romero said. “Such honor reflects our subscribers’ satisfaction and preference for our brand of service and encourages us to do better.”
Being the people’s choice of network has been the outcome of the company’s aggressive effort to invest and expand its fiber footprint in more areas of the country. With over 600,000 kilometers of pure fiber assets and 53.0% nationwide household coverage, Converge is on track with its quest to bolster its reach to all corners of the Philippines and provide affordable high-speed broadband internet to unserved and underserved Filipinos.
Introducing tailor-fit connectivity products such as GameChanger for gaming enthusiasts, XCLSV for elite high-bandwidth users, and HomeBase for microbusinesses has been a big factor in Converge’s success in 2022. Helping the country move forward through the digital revolution, the company also announced its investment and participation in the SEA-H2X Submarine Cable System and the trans-pacific Bifrost Cable System. Both cable systems will significantly increase connectivity capacity and provide consumers and businesses with network diversity in the coming years.
Moreover, Converge offered a free speed upgrade to its FiberX Plan 1500 subscribers and then announced in November that it had doubled all of its plans’ bandwidth without extra cost, with the base plan’s speed increasing from 100 Mbps to 200 Mbps.
“Optimizing customer experience is always at the forefront of our mindset whenever we develop and introduce new products,” Converge Head of Product Management and Network Solutions Gilbert T. Virtucio stated. He continues, “Identifying the pain points of our customers allows us to customize our offerings to address their increasing needs and demands. It’s a never-ending practice that we are happy to do to continue to always improve our services.”
“Our customer-centric approach to simplifying and personalizing their experience is at the core of how we do things at Converge,” Converge Marketing Head Orange Ramirez added. “We want to give the Filipino people the kind of service they deserve, so being distinguished as the Top-Rated ISP in the country by Ookla® is something we take very seriously and will continue to be motivated by next year.”
To learn more about Converge and their pure fiber internet offerings, visit www.convergeict.com.
* Based on analysis by Ookla® of Speedtest Intelligence® data for Q1–Q2 2022. Ookla trademarks are used under license and reprinted with permission.
Converge upgraded its suite of internet plans to give its subscribers a faster and more value for money digital experience.
True to its mission of empowering all Filipinos, Converge launched its HomeBase plan which provides business-level connectivity for home-based businesses.
Thinking ahead: Converge announced its investment and participation in two major cable systems, SEA-H2X and Bifrost, which will significantly increase connectivity capacity in the coming years.
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ABOUT CONVERGE ICT SOLUTIONS, INC.
Converge Information and Communications Technology Solutions, Inc. (PSE:CNVRG) is the fastest-growing fixed broadband service provider in the Philippines. It is the first to run an end-to-end pure fiber internet network in the country, providing Filipinos simple, fast, and reliable connectivity. Aside from broadband services, Converge also offers integrated data center and network solutions services.
With over 600,000 kilometers of fiber optic cable network, Converge has one of the most extensive fiber networks in the Philippines.
With this fiber-powered network, Converge provides premium world-class digital experience for residential, enterprise, and wholesale customers. Converge is ISO 9001 and CE2.0 Certified.
Go to www.convergeict.com for more information.
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As a seasoned expert in the field of telecommunications and internet services, I bring forth a wealth of knowledge and hands-on experience in the realm of fiber optics, broadband networks, and connectivity solutions. My expertise is grounded in a deep understanding of the technologies and strategies employed by leading industry players, enabling me to analyze and provide insights into the recent achievements and advancements of Converge ICT Solutions, Inc.
Let's delve into the key concepts highlighted in the article:
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Ookla® Speedtest Awards™: Converge ICT Solutions, Inc. has been recognized as the Top-Rated Fixed Network in the Philippines in Ookla®’s Speedtest Awards™ for the first and second quarter of 2022. Ookla® is a global leader in mobile and broadband network intelligence, known for its Speedtest application. This award underscores Converge's commitment to delivering high-speed and reliable internet services.
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Fiber Network Expansion: Converge has aggressively invested in expanding its fiber footprint throughout the Philippines. With over 600,000 kilometers of pure fiber assets and 53.0% nationwide household coverage, the company is on a mission to provide affordable high-speed broadband internet to unserved and underserved Filipinos.
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Tailor-Fit Connectivity Products: Converge's success in 2022 is attributed to the introduction of tailor-fit connectivity products, such as GameChanger for gaming enthusiasts, XCLSV for elite high-bandwidth users, and HomeBase for microbusinesses. These products cater to specific user needs and contribute to Converge's growth.
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Investment in Cable Systems: Converge has announced its investment and participation in two major submarine cable systems—SEA-H2X Submarine Cable System and the trans-pacific Bifrost Cable System. These initiatives aim to increase connectivity capacity and provide consumers and businesses with network diversity in the coming years.
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Speed Upgrades and Bandwidth Doubling: The company optimized customer experience by offering a free speed upgrade to its FiberX Plan 1500 subscribers. Furthermore, in November, Converge doubled the bandwidth of all its plans without additional costs, enhancing the digital experience for its subscribers.
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Customer-Centric Approach: Converge emphasizes a customer-centric approach, focusing on understanding and addressing the needs and demands of its users. The company's commitment to improving services is reflected in its continuous efforts to simplify and personalize the customer experience.
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HomeBase Plan for Business-Level Connectivity: Converge launched the HomeBase plan, targeting home-based businesses and providing them with business-level connectivity. This aligns with the company's mission of empowering all Filipinos through reliable and high-quality connectivity solutions.
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Future Outlook: Converge expresses optimism about the future, with plans to continue its growth and outstanding service to the Filipino people in 2023. The company's leadership, as highlighted by Converge Chief Operations Officer Jesus C. Romero, is focused on fiber-powering the entire Philippines.
In conclusion, Converge ICT Solutions, Inc. stands out as a top-rated fixed network provider in the Philippines, demonstrating excellence in service quality, innovation, and strategic investments to meet the evolving needs of its subscribers.
