Citizens Bank Review 2024 (2024)

Fees are always an important concern when comparing bank accounts. The less you pay in fees, the more of your money you get to keep. Citizens Bank charges certain fees that are common at other banks. The fees you pay can depend on which type of account you open.

Here are the main fees to know at a glance.

Fee Type

Fee

Monthly checking account maintenance fee$0 to $25
Overdraft fee$35
Extended overdraft fee$30
Citizens Bank ATM fee$0
Non-Citizens Bank ATM fee$3
Foreign transaction fee3% of the transaction amount

Citizens Bank Overdraft Fees

Banks can charge overdraft fees when there are insufficient funds in your checking account to cover debit transactions. Citizens Bank charges overdraft fees for checking accounts just like other banks.

Here are the standard and extended overdraft fees at Citizens Bank.

Type

Fee

Overdraft fee$35 per item, up to a maximum of five fees per day
Sustained overdraft fee$30, charged on the 5th, 8th and 11th business day if your account remains overdrawn
Overdraft protection fee (transfer from savings)0
Overdraft line of credit fee$12 transfer fee per day

$0 on any day all overdrafts are for $5 or less with Overdraft Pass

$30 annual fee, plus interest on all outstanding balances

Will you pay overdraft fees? Not necessarily. Some Citizens Bank checking accounts don’t have overdraft fees at all, while others qualify for overdraft fee rebates through Citizens Peace of Mind.

The Peace of Mind feature notifies you when you’re in danger of triggering an overdraft fee so you have time to make a deposit. If you do so and are charged an overdraft fee, Citizens Bank refunds the fee back to you.

Account Name

Overdraft Fee

Fees on Overdraft Plans

One Deposit CheckingCitizens Peace of MindN/A
Citizens Evervalue CheckingNoneNone
Student CheckingNoneNone
Citizens Quest CheckingCitizens Peace of MindNone
Citizens Private Client CheckingCitizens Peace of MindNone

Citizens Bank Checking Account Fees

It’s not uncommon to pay a monthly maintenance fee and other fees for traditional checking accounts. Citizens Bank checking account fees can depend on which account you have, though again, you might be able to waive the fee.

Here’s an overview of Citizens Bank checking account maintenance fees.

Account Name

Monthly Maintenance Fee

How To Avoid

One Deposit Checking$0 or $9.99Citizens Bank waives the fee when you make one deposit each statement period.
Citizens Evervalue Checking$5The fee cannot be waived for this account.
Student Checking$0There is no fee if you’re under age 25.
Citizens Quest Checking$0 or $25Citizens Bank waives the fee when you make $5,000 in monthly deposits or maintain a $25,000 combined balance across all eligible accounts.
Citizens Private Client Checking$0You must maintain $200,000 in combined balances or investments to qualify.

Citizens Bank ATM Fees

Citizens Bank offers a network of more than 3,000 ATMs for convenient access to your money. You can also use your ATM or debit card to withdraw money at other banks’ ATMs, though a fee may apply.

Citizens Bank ATM fees can apply to both checking account savings accounts if you have an ATM or debit card.

Fee Type

Fee

Transactions at Citizens Bank ATMs$0
Transactions at non-Citizens Bank ATMs$3 for each withdrawal, transfer, balance inquiry or mini statement (where available) when using another bank’s ATM. ATM owners may charge you additional fees.

The non-Citizens’ Bank ATM fee is waived for certain accounts. You can avoid this fee if you have any of the following checking options:

  • Citizens Quest Checking
  • Citizens Private Client Checking

The fee is also waived for the Citizens Quest Savings account.

Citizens Bank Foreign Transaction Fees

Foreign transaction fees may apply when you complete a transaction in a foreign currency, such as when traveling overseas or sending money abroad.

Here are some of the fees you’ll pay for foreign transactions at Citizens Bank.

Fee Type

Fee

Foreign transaction3% of the transaction amount
Foreign currency exchange$15 to $35
Foreign wire transfer (incoming)$10 to $12
Foreign wire transfer (outgoing)$15 to $40
Foreign check returned fee$25
Foreign check collection fee$30 to $50

Again, you may be able to avoid these fees if you have a Citizens Quest or Citizens Private Client checking account or a Citizens Quest Savings account.

Citizens Bank vs. Bank of America

If you’re interested in traditional branch banking, Bank of America is another option you might consider.

Compared to Citizens Bank, Bank of America has a significantly larger ATM network. There are also more options for branch banking.

In terms of the range of products and services offered, they’re roughly the same at both banks. The biggest difference is that Citizens Bank is a private student loan lender whereas Bank of America no longer offers student loans.

Sallie Mae vs. Citizens Bank

In addition to student lending, Sallie Mae also offers a handful of banking products. You can open savings accounts, money market accounts or CD accounts here.

Compared to Citizens Bank, Sallie Mae offers higher interest rates on deposit accounts. So if you’re looking for a high-yield savings account option, it’s worth a look.

However, you can’t open a checking account with Sallie Mae and unlike Citizens Bank, there are no branches or ATMs that you can access to manage your money. If you’re curious about how student loan options compare, check out our Citizens Bank student loan review.

Citizens Bank vs. SoFi

SoFi offers checking and savings accounts, along with investment accounts, student loans and home loans all in one place online. Some of the top features of SoFi checking and savings accounts include competitive rates and no monthly maintenance fees.

You won’t get branch banking with SoFi, which may be a drawback if you need to bank in person from time to time. However, if you’re hoping to avoid high banking fees while getting a broad range of benefits and features, SoFi delivers.

Citizens Bank Review 2024 (2024)

FAQs

Is Citizens Bank safe right now? ›

It indicates an expandable section or menu, or sometimes previous / next navigation options. Yes, Citizens Bank is legitimate. It has bank accounts that are federally insured by the FDIC. Up to $250,000 per depositor is safe in an account.

Is Citizens Bank financially stable? ›

Stable NIM; LDR of 81%; CET1 ratio of 10.6%

(NYSE: CFG or “Citizens”) today reported first quarter 2024 financial results. The earnings press release, investor presentation, and financial supplement are available at http://investor.citizensbank.com.

Is Citizens Bank safe from collapse? ›

Citizens Bank is an insured member of the Federal Deposit Insurance Corporation (FDIC), which means deposits in all types of accounts are insured, dollar-for-dollar, up to $250,000 per person.

Which bank has the best reviews? ›

Best Banks of April 2024
  • Capital One 360 Checking: Best online checking account.
  • Chase Total Checking®: Best for a large branch network.
  • Axos Bank Rewards Checking: Best for online account options.
  • Discover® Bank: Best for doing all of your banking at one place.
  • Synchrony Bank: Best high-yield savings account.
Mar 27, 2024

How solid is Citizens Bank? ›

Citizens Bank is a solid option for basic checking and savings accounts, especially for those who live in the Northeast, Midwest and in Florida. Spencer Tierney is a consumer banking writer at NerdWallet.

Where does Citizens Bank rank in the US? ›

20 Largest Banks in the U.S.
RankBankAssets (domestic)
10TD Bank$366.25 billion.
11BMO Bank$260.79 billion.
12Citizens Bank$224.96 billion.
13First Citizens Bank$213.59 billion.
16 more rows
Feb 9, 2024

How financially strong is Citizens Bank? ›

Citizens Bank, N.A.
S&PFitch Ratings
Long-term issuerA-BBB+
Short-term issuerA-2F1
Long-term deposits-A-
3 more rows

What is the bank rating for Citizens Bank? ›

01Ratings
RatingActionType
BBB+AffirmedLong Term Issuer Default Rating
F1AffirmedShort Term Issuer Default Rating
bbb+AffirmedViability Rating
nsAffirmedGovernment Support Rating
3 more rows

Is Citizens Bank being bought out? ›

With a strong financial foundation and customer-focused approach, Iowa Trust assumed operational control of Citizens Bank on November 5, 2023.

Is the FDIC closing Citizens Bank? ›

The Federal Deposit Insurance Corporation Office of Inspector General has issued its memorandum on the Failed Bank Review |Citizens Bank | Sac City, Iowa. On November 3, 2023, the Iowa Division of Banking (IDOB) closed Citizens Bank and appointed the Federal Deposit Insurance Corporation (FDIC) as receiver.

What banks are failing in 2024? ›

2024 in Brief

There are no bank failures in 2024. See detailed descriptions below. For more bank failure information on a specific year, select a date from the drop down menu to the right or select a month within the graph.

Which three banks are collapsing? ›

Earlier last year Silicon Valley Bank failed March 10, 2023, and then Signature Bank failed two days later, ending the unusual streak of more than 800 days without a bank failure. Before Citizens Bank failed in November 2023, Heartland Tri-State Bank failed July 28, 2023 and First Republic Bank failed May 1, 2023.

Which bank has most complaints? ›

America's Worst Banks at a Glance
BankTotal complaintsComplaints per $1 billion deposited
Wells Fargo117,17384.43
Citibank85,462113.08
Bank of America128,40467.47
Capital One83,945225.88
6 more rows
Oct 10, 2023

What is the most secure bank in America? ›

JPMorgan Chase, the financial institution that owns Chase Bank, topped our experts' list because it's designated as the world's most systemically important bank on the 2023 G-SIB list. This designation means it has the highest loss absorbency requirements of any bank, providing more protection against financial crisis.

Who is the number 1 bank in America? ›

Chase Bank

What is the safest bank right now? ›

Among the safest US banks, according to Global Finance's November 2022 rankings, are AgriBank, US Bank, CoBank, AgFirst Bank, and Farm Credit Bank of Texas, primarily for those in the agricultural sector.

What is the ranking of Citizens Bank? ›

The Bankrate promise
RANKBANK NAMETOTAL ASSETS
12State Street$293.2 billion
13BMO$265.7 billion
14Citizens Financial$221.8 billion
15First Citizens Bank$213.8 billion
11 more rows
Apr 2, 2024

What are the safest banks today? ›

10 Safest Banks in the U.S.
BankAssetsFDIC Insured?
Bank of America$2.54 trillionYes
Wells Fargo$1.73 trillionYes
Citi$1.68 trillionYes
U.S. Bank$651 billionYes
6 more rows
Mar 29, 2024

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