Citi vs. Wells Fargo Review 2024 (2024)

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Personal Finance Banking Savings

Written by Sophia Acevedo, CEPF; edited by Laura Grace Tarpley; reviewed by Evelyn He

Updated

2024-01-04T19:02:16Z

  • Pros and Cons of Citi
  • Pros and Cons of Bank of America
  • Checking Account Comparisons
  • Savings Account Comparisons
  • CD Comparisons
  • Which Bank is More Trustworthy?
  • Frequently Asked Questions
Citi vs. Wells Fargo Review 2024 (1) Citi vs. Wells Fargo Review 2024 (2)

Our experts answer readers' banking questions and write unbiased product reviews (here's how we assess banking products). In some cases, we receive a commission from our partners; however, our opinions are our own. Terms apply to offers listed on this page.

If you prefer a traditional banking experience, Citi and Wells Fargo are two national brick-and-mortar banks you might be considering.

We've compared each bank's savings account, checking accounts, and CDs so you may see if a particular institution might be better suited for your needs. We're also looking at how each bank's recent history so you can gauge their trustworthiness.

Compare Citi vs. Wells Fargo

  • Citi vs. Wells Fargo Review 2024 (3)

    Citi® Accelerate Savings

  • Citi vs. Wells Fargo Review 2024 (4)

    Wells Fargo Way2Save® Savings Account

Editor's Rating

2.5/5

Annual Percentage Yield (APY)

0.15%

Minimum Deposit

$25

Open account

Citi, FDIC Insured

Start saving

On Wells Fargo's website

Citi Pros and Cons

ProsCons
  • 690 branches and more than 65,000 fee-free ATMs

  • High interest rate on savings account

  • Possible to waive monthly service fees

  • Different types of CDs (no-penalty and Step Up CDs)

  • Earn up to $2,000 in a cash bonus if you're a new customer

  • Doesn't offer a money market account
  • Monthly service fees if you don't qualify to waive them
  • Citi® Accelerate Savings isn't available in CA, CT, IL, MD, NV, NJ, NY, VA, DC, some parts of FL, and Puerto Rico
  • F rating from the Better Business Bureau due to government action taken against the business and high volume of customer complaints

Wells Fargo Pros and Cons

ProsCons
  • 4,900 locations and 12,000 ATMs

  • Possible to waive monthly service fees

  • Save As You Go® feature transfers $1 into your Way2Save Savings Account from checking each time you swipe your debit card

  • Wells Fargo Everyday Checking $325 bonus when you open a new account from the offer webpage with a $25 minimum opening deposit and receive a total of $1,000 or more in qualifying electronic deposits to your new checking account within 90 calendar days of account opening (offer ends 1/16/2024)

  • Low interest rates on savings and CDs
  • Monthly service fees
  • F from the Better Business Burea and public settlements involving racial and disability discrimination

Citi vs. Wells Fargo Checking Account Comparisons

Below, we've compared each bank's low-fee checking accounts.

Citi Access CheckingWells Fargo Everyday Checking Account
Minimum opening deposit$0$25
Monthly service feeSee website for details$10 monthly service fee
How to waive the monthly service fee

See website for details

Check off at least one of these requirements per month:

  • Receive direct deposits of at least $500
  • Have $500 or more in your account daily
  • Link your account to a Wells Fargo ATM Card or Campus Debit Card
  • Are between the ages of 17 and 24
Sign-up bonusNone$325
Next stepsStart BankingStart Banking

Citi Access Checking

Start banking

Citi, FDIC Insured

Insider’s Rating

4/5

Fees

See website for details

Annual Percentage Yield (APY)

None

Minimum Deposit Amount

$0

Bonus

None

Pros

  • No opening deposit
  • No overdraft fees

Cons

  • No paper checks
  • $2.50 fee for using out-of-network ATMs
  • BBB gives Citi an F in trustworthiness

Product Details

  • The most basic Citi checking account
  • Access to over 650 branches in the US
  • No minimum opening deposit
  • FDIC insured

Citi vs. Wells Fargo Savings Account Comparisons

Citi and Wells Fargo both have two types of savings accounts. We've compared the Citi® Accelerate Savings to the Wells Fargo Way2Save® Savings Account since these accounts are available in most states and have similar monthly service fees.

Citi® Accelerate SavingsWells Fargo Way2Save® Savings Account
APY4.45% (vary by location)0.15%
Minimum opening deposit$0$25
Monthly service fee$4.50 monthly service fee$5 monthly service fee
How to waive the monthly fee

Monthly service fees are waived during the first three months.

Then, you have to meet one of the following requirements:

  • Keep an average monthly balance of $500 or more
  • Own a checking account

Fulfill one of the following criteria monthly:

  • Have $300 in your account daily
  • an automatic transfer of $25 or more each fee period from a linked Wells Fargo checking account
  • an automatic transfer of $1 or more each business day within a fee period from a linked Wells Fargo checking account
  • Use the Save as You Go feature if you have a checking account
  • Are under the age of 24
Caveats
  • Not available in CA, CT, IL, MD, NV, NJ, NY, VA, certain parts of FL, certain parts of Puerto Rico, or Washington, DC
  • May also need to open a checking account
None
Next stepsOpen AccountStart Saving

Citi® Accelerate Savings

Open account

Citi, FDIC Insured

Insider’s Rating

3.75/5

Fees

$4.50 monthly service fee

Annual Percentage Yield (APY)

4.45% (vary by location)

Minimum Deposit Amount

$0

Pros

  • High APY (minimum $0 balance to earn)
  • No opening deposit

Cons

  • You may pay a monthly fee, depending on a variety of factors
  • Other fees depend on which checking account you link to your savings account
  • Not available in certain states
  • BBB gives Citi an F in trustworthiness

Insider’s Take

You might like Citi if you live in one of the areas that offers the Citi® Accelerate Savings account, so you can earn a higher savings rate than the national average. The best high-yield savings accounts, however, offer even more competitive savings rates.

Citi® Accelerate Savings review

Product Details

  • Monthly fee depends on whether you link to a Citi checking account, and which checking account you choose
  • You may qualify to have the monthly fee waived, depending on which checking/savings package you have
  • No opening deposit
  • Compounding interest to maximize your savings
  • Not available in CA, CT, MD, NV, NJ, NY, VA, DC, certain parts of FL or IL

Citi vs. Wells Fargo CD Comparisons

Citi also has speciality CDs like step-up CDs and no-penalty CDs. Meanwhile, Wells Fargo also has a Wells Fargo Special Fixed Rate CD that pays 4.75% to 5.01% (varies by location) APY.

Citi Fixed Rate CDWells Fargo Standard Fixed Rate CD
Term lengths1 month to 10 years3 months to 1 year
Minimum opening deposit$500$2,500
APY0.05% to 5.25%1.50% to 4.51%
Early withdrawal penalties90 to 180 days interest3 months interest for all CD terms
Types of CDsStandard CDs, Step Up CDs, and No Penalty CDsStandard CDs

Citi Fixed Rate CD

Start saving

Citi, FDIC Insured

Insider’s Rating

3.5/5

Annual Percentage Yield (APY)

0.05% to 5.25%

Minimum Deposit Amount

$500 ($100,000 for the top rate)

Pros

  • Range of CD terms
  • Relatively low early withdrawal penalties

Cons

  • Rates vary depending on term
  • $500 to $2,500 opening deposit, depending on your state of residence
  • Must visit a branch to deposit more than $10,000
  • BBB gives Citi an F in trustworthiness

Insider’s Take

Citi might be a decent option for a traditional 9-month, 1-year, or 15-month term. It also offers a good no-penalty CD rate. That said, Citi CD rates are overall low compared to the best online banks and credit unions.

Citi Fixed Rate CD review

Product Details

  • Terms ranging from 3 months to 5 years
  • Early withdrawal penalties ranging from 90 to 180 days interest
  • Earn 1.10% APY on a 6-month CD; Earn 5.25% APY on a 7-month CD; Earn 4.00% APY on a 9-month; Earn 3.00% to 4.00% APY on a 12-month CD; Earn 2.50% APY on a 15-month CD
  • Earn 0.05% APY on other CD terms between 3 months and 11 months; Earn 0.10% APY on the 13 months, 14 months, and 30 months; Earn 2.50% APY on other CD terms between 18 month and 5 years
  • $500 opening deposit ($100,000 for the top rate on the 11-month CD)

Citi vs. Wells Fargo Trustworthiness and BBB Scores

We use ratings from the Better Business Bureau so you may see how a business addresses customer issues.

Wells Fargo received an F rating because it hasn't responded to customer complaints and because there was government action taken against the bank. Citi has an F rating because it's received a high volume of customer complaints and had government action taken against the business.

Both Wells Fargo and Citi have been involved in recent public controversies.

In December 2022, The Consumer Financial Protection Bureau required Wells Fargo to pay more than $3.7 billion in a settlementthat accused the bank of wrongfully charging fees that led thousands of customers to lose vehicles and homes. The settlement also accuses the bank of wrongfully charging overdraft fees on checking and savings accounts.

In 2021, the Office of theComptroller of Currency issued a cease and desist order against Wells Fargo that claimed the bank of having an inefficient compliance risk management program.

n November 2023, the Consumer Financial Protection Bureau claimedCitibank intentionally discriminated against Armenian-American credit card applicants. The CFPB ordered the bank to pay $25.9 million in fees and to applicants who were impacted.

Citi vs. Wells Fargo FAQs

Which is better, Citi or Wells Fargo?

You may prefer Citi if you're looking for ways to earn more interest on your money. For example, Citi® Accelerate Savings and select Citi CDs pay a higher interest rate than the average savings account or CD. Bear in mind that the Citi® Accelerate Savings is mainly available as an online-only option, though. If you prioritize a large branch network, you may prefer Wells Fargo.

Which is bigger, Citi or Wells Fargo?

Wells Fargo has a bigger branch network in the US. Wells Fargo has 4,900 locations, while Citi only has 690 branches.

Sophia Acevedo, CEPF

Banking Reporter

Sophia Acevedo is a banking reporter at Business Insider. Sophia joined Insider in July 2021. She writes bank reviews, banking guides, and banking and savings articles for Personal Finance Insider. She is also a Certified Educator in Personal Finance (CEPF).Sophia is an alumna of California State University Fullerton where she studied journalism and minored in political science. She is based in Southern California.You can reach out to her on Twitter at @sophieacvdo or email sacevedo@insider.com.Read more about how Personal Finance Insider chooses, rates, and covers financial products and services >>Below are links to some of her most popular stories:

Evelyn He

Compliance Associate

Evelyn He is a compliance associate at Business Insider who supports the Personal Finance Insider team. Personal Finance Insider is Business Insider's personal finance section that incorporates affiliate and commerce partnerships into the news, insights, and advice about money that Business Insider readers already know and love.The compliance team's mission is to provide readers with stories that are fact-checked and current, so they can make informed financial decisions. The team also works to minimize risk for partners by making sure language is clear, precise, and fully compliant with regulatory and partner marketing guidelines that align with the editorial team.Before joining Business Insider, she served in various legal and compliance roles in different industries, including the legal and pharmaceutical industries.Evelyn obtained her M.S. degree in Marketing at Boston University in 2022. Prior to combining and consolidating her knowledge of law and business, she spent one year finishing 1L courses at Suffolk University Law School to further her legal knowledge. She has also completed MBA business law courses while working on her Bachelor of Business Administration in Management at the University of Massachusetts, Amherst.Outside of work, she enjoys spending time with her 14-year-old Shih Tzu named Money, and her 5-year-old Bichon named Tibber.

Top Offers From Our Partners

Citi vs. Wells Fargo Review 2024 (8)

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You must deposit at least $5,000 to open your account and maintain $25 to earn the disclosed APY.

Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards.

Please note: While the offers mentioned above are accurate at the time of publication, they're subject to change at any time and may have changed, or may no longer be available.

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