China’s Top 50 Hospitality Groups Report 2020: Opportunities coexist with crisis (2024)

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China Hospitality Association and its partner organizations jointly released the China’s TOP 50 Hospitality Groups Report 2020.

Jin Jiang International, with 8,606 properties and 873,177 rooms, was ranked the top hospitality group in the country, followed by Huazhu Group and BTG Homeinns Hotels, which had 536,876 rooms and 414,952 rooms respectively, according to the report.

The three largest hospitality groups in China captured a combined market share of more than 40%, with Jin Jiang accounting for 19.5%, Huazhu taking up 11.99%, and BTG Homeinns representing 9.27%.

Among the largest foreign-invested hotel brands, OYO ranked top with 114,585 rooms in total. While IHG had four brands in the top 10 list, including Crowne Plaze, Holiday Inn Express, Holiday Inn and InterContinental.

Covid-19 has profound impact on travel and hotel industries, yet opportunities coexist with crisis

While the pandemic has severely hit both the demand and supply of the hotel industry, many opportunities can be uncovered despite the hard time. With small-scale and low-end hotels facing closure due to lack of funds, the industry will be reshuffled, with more resources flowing to strong brands, which will help upgrade products and services for the benefit of the entire industry.

The outbreak of the coronavirus has made Chinese people more health-conscious and desire better lifestyle experiences. The fundamentals that empowered the boom of the hotel and travel industries will continue to be solid for the long-term after the pandemic.

Midscale hotels are still growing fast and playing a key role in China’s hotel industry

Driven by the growth of the middle-class, increasing demand for midscale hotels and leading chain hotel groups’ support for the upgrading of express hotels, midscale hotels are still keeping the momentum of rapid development, with the growth rate exceeding 50% for two consecutive years.

As of January 1, 2020, China’s midscale hotels had about 2.81 million rooms in total, accounting for only 16% of total room inventories. There is still great potential in the expansion of China’s midscale hotel market.

Economy hotels grow slowly, but opportunities exist in regional markets

Due to intensified competition, rising labor costs, rental prices and resources consumption, the aging of products, the changing consumer needs and the impact of Covid-19, the budget hotel market is becoming saturated and is now reaching a tipping point when the segment can no longer rely on user traffic to fuel development.

Nevertheless, there are still opportunities in some regional markets. In first- and second-tier cities, 264,000 hotels are small properties with fewer than 70 rooms. Currently only 9% of them have joined hotel chains.

At the same time, economy hotel chains can expand to the third- and fourth-tier markets, where there are 223,000 properties and the demand for budget hotels is still high.

Digital technologies will empower the hotel industry to transform and adapt to uncertainties

Impacted by Covid-19, hotels have shifted their focus from delivering an enjoyable lifestyle to finding a way to survive. Only one thing is certain after the pandemic – there will be more uncertainties. Digital transformation becomes imperative to hotels, as they need to improve efficiency and provide personalized services to customers based on their diverse needs.

China’s Top 50 Hospitality Groups Report 2020: Opportunities coexist with crisis (2024)

FAQs

What are the 10 common types of problems in the hospitality industry discuss each item briefly? ›

Common Challenges in Hotel Industry and Their Solutions
  • Hiring and retaining the staff.
  • Change in marketing trends and dynamics.
  • Operational issues.
  • Rising cost of daily consumables.
  • Housekeeping issues.
  • Change in guest expectations.
  • Irregular cash inflows.
  • Data security challenges.
Jan 11, 2024

How has covid19 affected the hospitality industry? ›

Since February 2020, US hotels have lost in excess of $46 billion, and 4.8 million hospitality and leisure jobs have been lost. Lodging operations such as the AHLA in the USA projected occupancy rates below 20% in the last few months of 2020 (AHLA, 2020).

What are the largest hotel groups in China? ›

Shanghai Jin Jiang International Hotels (Group) Company Limited (Jinjiang Hotels Group or Jinjiang Hotels in short) is the largest hotel group in China. It has more than 380 hotels and inns affiliated to it and under its management in major Chinese cities, including Peace Hotel and Jinjiang Inns.

What are the beliefs of hospitality in China? ›

Hosts are not only expected to welcome their guests warmly but also to treat them with the utmost respect and kindness. Conversely, guests are encouraged to make themselves feel at home and engage in activities they enjoy, albeit within reasonable limits.

What is the biggest problem in the hospitality industry? ›

How you adapt and respond to current issues right now could shape your business or your Hospitality career direction for years to come.
  1. Ongoing staff shortages. ...
  2. Sustainability and net-zero targets. ...
  3. Digital skills gap. ...
  4. Inflation and rising commodity prices. ...
  5. Cybersecurity breaches. ...
  6. Personalisation and new technologies.
May 18, 2023

What are the four major challenges that are affecting the hospitality industry today? ›

The hospitality industry is facing a cost of living crisis with steep increases in raw materials, energy, staff salaries and rent, all of which has a knock-on effect on the prepared food and drink costs.

Has the hospitality industry recovered from the pandemic? ›

As of September 2023, the Bureau of Labor Statistics (BLS) reports a national total of 16,761,000 leisure and hospitality workers — a recovery of nearly all jobs the sector lost during the pandemic.

What happened to the hotel industry during COVID? ›

For 2020, hotels experienced an 85% drop in gross operating profit (GOP) and a 103% decline in net operating income (NOI) (STR, 2021b).

What is the most affected industry due to COVID-19? ›

The coronavirus (COVID-19) pandemic has had wide-ranging industry-level impacts through 2020 and 2021. The largest have typically been for "high-contact" service industries - wholesale and retail; transportation and storage; accommodation and food services; arts, entertainment and recreation; and other services.

What hotel chain does China own in the US? ›

In 2016, Anabang bought Blackstone Group's luxury hotels chain for $6.5 billion making the Chinese holding company owner of Essex House, Ritz-Carlton hotels in California, the Four Seasons Resort in Jackson Hole, Wyoming and the Fairmont Scottsdale in Arizona.

Where do the rich stay in China? ›

Millionaire demographics in China

Most Chinese millionaires live in the well-developed cities of Eastern China, with Beijing and Shanghai being home to the highest number of wealthy people among cities in mainland China.

What hotel chains are owned by China? ›

Shangri-La, Aman, Banyan Tree and Mandarin Oriental are all Asian brands that have successfully established themselves internationally.

How do Chinese treat guests? ›

In China, it is slightly different – guests are encouraged to make themselves at home and do what they like (within reason). A host will treat them with the utmost respect, whether it is in a hotel or in someone's home.

What were the 3 main beliefs of China? ›

Confucianism, Taoism, and Buddhism are considered the “three pillars” of ancient Chinese society. As philosophies and religions, they not only influenced spirituality, but also government, science, the arts, and social structure.

What is the etiquette for Chinese guests? ›

Guests are expected to exercise restraint and refrain from loud, boisterous actions and speech. Friends will often bring gifts like tea, cigarettes, fruit, chocolates or cake when visiting to show their 'xin yi' ('blessings' or 'good intentions') towards the host. Hosts usually offer refreshments like fruit or nuts.

What are the problem of hospitality? ›

Some common problems that may arise in the hospitality industry include guest complaints, staffing issues, equipment failures, supply chain disruptions, and financial challenges.

What are the common problems encountered in the hospitality industry in terms of ethics? ›

Hotel Ethics Issues
  • Employee Theft. Employee theft is an ethics issue in nearly every industry. ...
  • Dishonest Cleaning Practices. When guests stay at a hotel, they expect to stay in a clean room. ...
  • Providing Inferior Supplies. ...
  • Hotel Espionage.
May 14, 2020

What are five 5 of the external factors that affecting the hospitality industry? ›

The factors affecting the hospitality industry include brand promotion, risk factors, knowledge capital, health and safety, education and training, demographic issues, new technology, and social problems.

What are the problems usually encountered by the hospitality industry in supply chain management? ›

In summary, supply chain management in the hospitality industry faces challenges like seasonal fluctuations, perishable goods, supplier reliability, and cost control. To address these, best practices include demand forecasting, efficient inventory management, and embracing an AI-first approach.

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