Key Responsibilities:
Maintain the Image of the Brand
- Portray a professional image of personal grooming in accordance with the image of Chanel
Provide Ultimate Luxury Customer Experience
- Provide ultimate luxury customer experience according to our Client Service Values
- Support Fashion Advisors to serve customers by providing cashier service and support as required
Effectively Handle Day-to-day Operations
- Follow the requirements as indicated in the Standard Operational Procedures
- Handle payment transactions in different currencies or mode of payment such as cash, credit card, cheque or other applicable forms with high level of compliance and accuracy
- Handle all kinds of transactional requests such as returns, exchanges, refunds and credit notes according to the company policies and guidelines
- Reconciliation of daily transactions with cash and other forms of balances, ensure adequate cash flow in counters, verifying the amounts at the beginning and end of shifts
- Input transaction and client information on system and invoices accurately
- Provide information to management by consolidating sales and related information such as sales, stock movement and customer reports.
- Support boutique operations such as gift wrapping, and other ad hoc duties as assigned
Foster Close Partnerships
- Promote teamwork and work closely within the boutique and with other boutiques
Person Specifications:
Academic / Professional Qualifications
- Secondary School Graduate
Work Experience
- Minimum 1 year of cashiering experience in luxury retail and/or retail environment
- Knowledge of operating cash register / point-of-sale terminal
Required Competencies
- Good numerical sense, detail-oriented, high accuracy in payment handling
- Good customer service skills
- Strong sense of compliance and credibility
- Well-groomed with good interpersonal, teamwork & communication skills
- Conversant in English. Bilingual would be an added advantage
- Willing to work retail operational hours, including weekends and public holidays
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Retail and Retail Luxury Goods and Jewelry
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