Cash App Support (2024)

FAQs

How long does Cash App support take to reply? ›

Where possible, when your complaint is resolved you'll receive a final response within 3 working days. If we cannot resolve your complaint within 3 working days, we'll email to update you and will send you a final response within 15 working days.

If you need more information about our error-resolution procedures, call us at 1-800-969-1940, please note (1) this is the only phone number customers can call for Cash App support, and (2) a Cash App representative will never ask you for your password, PIN, or full debit card number.

How do I call Cash Support on the phone? You can reach Cash Support by calling 1 (800) 969-1940. We're here to help every day from 9 AM to 7 PM ET.

Cancelled Cash App to Cash App payments are refunded instantly but may take 1–3 business days if the funding source was a debit card.

Cash App may refund money in cases of unauthorized transactions or scams, but it's not guaranteed. If you're scammed, promptly report the issue to Cash app, providing details and any evidence you have 866-992-9838. They'll investigate and may refund the money if they determine it was a fraudulent transaction.

Though it takes 48 hours to verify your Cash App account, have in mind that the time period for Cash App verification can vary. However, if your account is verified, you can request an increase in the transaction limit. That is why it is advantageous to validate your Cash App account.

How to Increase Cash App Limit? The first step is to verify your account by providing your full name, ☎️✅⚡+1(833)203-7079 🚀❌ date of birth, and the last four digits of your Social Security number. Linking a bank account to your Cash App can help increase your transaction limits.

You may also reach Cash App's support team at 1 (800) 969-1940.

Federal regulators are probing whether Cash App leaves door open to money launderers, terrorists. The payment app, used by millions and celebrated by rappers, “had no effective procedure" to establish the true identity of customers, two whistleblowers told officials.

Do you have to pay a fee to receive $3,000 on Cash App? ›

Sending and receiving money is totally free and fast, and most payments are deposited directly to your bank account in minutes.

Here are some common culprits: Incorrect or Incomplete Information: Ensure you've entered your full legal name, date of birth, and the last four digits of your SSN accurately. Mismatches with your government-issued ID can lead to verification failure.

When reaching out to the company, Cash App consumers should only do so through the in-app contact option or by calling 800-969-1940. Please note, this is the only phone number customers can call for Cash App support.

Yes, Cash App allows users to message anyone within the platform, providing a convenient way to communicate.

Cash App Support

Get answers to all of your Cash App questions—day or night. Phone support is available daily, 9 AM-7 PM ET.

Investigation Timeline

The complete investigation may take up to 45 days. When it concludes, we will notify you of the result via email and a notification in your app.

Cash App offers standard transfers to your bank account and Instant transfers to your linked debit card. Standard transfers are free and arrive within 1-3 business days.

Once you have provided the required documents to verify your Cash App account, it usually takes close to 48 hours or 2 business days to verify your Cash App account and identity. You are able to do this in the Cash App mobile app.