Cash Account (2024)

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Eligibility

You can apply to open a Cash Account if:

  • You’re aged 11 or older
  • You're resident in the UK. You’ll also need to provide proof of your identity and address. If you’re a non-UK, EU, EEA or Swiss national you’ll need a valid visa/residence permit. Here’s a list of what you need

Younger customers

If you’re aged between 11 and 15, please come in store with your parent or guardian to open a Cash Account. Read through section 3 of our list of what you need to make sure you bring the right documents.

Taking money out of your Cash Account

You can withdraw a maximum of £300 a day from cash machines using your cash card. You can also takemoneyout in store – a maximum of £300 a day if you’re aged between 11 and 15 and up to £1,000 if you’re 16 or over.

If you want to withdraw more than £1,000 you’ll need to give us one weekday's notice.

Keep a close eye on your money

You can now choose to receive alerts from your Metro Bank mobile banking app every time your credit or debit cards are used to make a transaction. This includes payments in shops, online purchases and cash machine withdrawals.Find out more

Payments

You can make Faster Payments in store, over the phone, via your Internet Banking or using the latest version of our Mobile Banking app. CHAPS payments can be made in store or over the phone and if the payment is made before 2pm on any working day it will usually reach the recipient on the same day. CHAPS payments made after 3pm will mean that the recipient receives your payment the next working day.

Only available on a Cash Account 16+.

Cheques

Cheques normally take 4 working days to process. If you’d like to know how quickly you can withdraw your funds after a cheque has been paid into your account you can take a look at our cheque clearance guide.

Important:Cheques will begin to be processed as soon as they are received by a bank, which could be on the same day as it’s written. Please ensure you have enough money in your account to cover all your payments, including cheques, to avoid becoming overdrawn.

What the account doesn't offer

To keep it simple there are some restrictions on how you use this account.

  • Limited overseas use – you can't use your cash card outside the United Kingdom, except where the Link logo is displayed on a cash machine (e.g. France, Gibraltar, Channel Islands and Isle of Man).
  • Limited transactions – you can pay into your Cash Account however you like, but you can’t set up direct debits. You can only pay for purchases online in GBP

Get all the details to read at your leisure

Download our PDF to read when you like - it contains all the ins and outs of our Cash Account.

Cash Account details (PDF)(107KB)

Our Service Relationship with Personal Customers (PDF)(1.9MB)

Cash Account (2024)
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