Capital One Data Breach - Submit a Claim Closed (2024)

FAQs

How do I claim my Capital One data breach settlement? ›

If you have questions about the Settlement you can contact the Settlement Administrator at info@CapitalOneSettlement.com , 1-855-604-1811 (Toll-Free) or by mailing a letter to Capital One Data Breach Class Action Settlement Administrator, P.O. Box 4518, Portland, OR 97208-4518.

Are you eligible for payment in the settlement? Roughly 98 million Americans are eligible for a cash payment in the settlement, according to Capital One. The bank says it has sent a notice to those who “are likely a member of the Settlement Class.” You can also call 1-855-604-1811 to confirm your eligibility.

April 22, 2022 update: 2019 Cyber Incident Settlement Reached. On February 7, 2022, a U.S. federal court preliminarily approved a class action settlement relating to the cyber incident Capital One announced in July 2019.

More Information About the Settlement

The settlement includes up to $425 million to help people affected by the data breach.

An offer of at least 60% of the value of your debt obligation should convince Capital One that you're serious about settling. For instance, if your outstanding obligation is $2,000, you could offer Capital One a lump-sum settlement of $1,200, or 60% of the total debt.

You do not have to make a court claim to obtain compensation – the organisation may simply agree to pay it to you. However, if it does not agree to pay, your next step would be to make a claim in court. The court would decide your case.

A temporary credit will typically be granted within 10 business days so that you have use of the funds while the investigation is ongoing. Please allow 45-90 calendar days for final determination on your claim.

The Order and Judgment Granting Final Approval of Class Action Settlement was granted on September 13, 2022. The deadline to file a claim for Lost Time or Out-of-Pocket Losses was September 30, 2022. Class Members who submitted a claim requesting the Identity Defense Services were emailed instructions on how to enroll.

You can access your Capital One 360 Checking account at any ATM, but to avoid fees, find and use a fee-free Capital One, MoneyPass® or Allpoint® ATM. You have lots to choose from—there are more than 70,000 nationwide.

What did T-Mobile offer customers affected by the data breach? Current and former T-Mobile customers were eligible for a $25 cash payment, according to the settlement website. California residents were entitled to $100.

Does Capital One refund stolen money? ›

Some issuers, including Capital One, offer $0 liability for unauthorized charges.

U.S. State-issued Driver's License or Learner's Permit (including Guam, Puerto Rico and the US Virgin Islands) State Issued Non-Driver ID. Passport (Book or Card) U.S. Military ID (includes Common Access Card issued by the Department of Defense)

For example, companies are only required to compensate data breach victims if the incident was the result of their negligence. Additionally, the extent to which a company compensates a victim depends on the type of information leaked and whether the victim suffered identity theft or other frauds as a result.

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The search engine allows you to search either by your email address or phone number and will flag any breaches containing your data when they happen by cross-checking billions of leaked records added to the Have I Been Pwned database.

After attorneys' fees and administrative costs, the settlement amount is still huge – but it won't feel that way to the average person. Because there are so many eligible recipients, lawyers for the plaintiffs told Judge Vince Chhabria they expect the median payment to be around $30.

To get a Capital One refund for a purchase, first contact the merchant you originally made the purchase from and ask them for a refund. If the merchant agrees, they will contact Capital One and the bank will credit the purchase amount to your credit card account.

Please call us immediately at 1-888-464-0727. Please note: The transaction you want to file a fraud claim on must be posted before a claim can be initiated. If the transaction is still pending, and you suspect that someone has access to your account or debit details - please call us immediately at 1-888-464-0727.