Capital.com Review - Investing.com ZA (2024)

Capital.com welcomes both learner and experienced traders. For learners, the platform offers a user-friendly demo to get to grips with charts, positions and indicators, and comprehensive educational resources and dedicated 24/7 support are available. With flexible position sizing, traders can comfortably manage their exposure.

Experienced traders will find Capital.com equally appealing. The platform provides intuitive charts, drawing tools, and 75+ indicators to enhance their analysis skills. With leveraged trading, they can control larger positions with low margins, although traders should understand that leverage is risky as it amplifies both profits and losses. Additionally, the broker’s execution times average 0.032 seconds,* with swift withdrawal processing, and 98.07% of requests handled within 24 hours.

Pros

• Intuitive Interface Across Devices
• Access to 3,700+ CFD Markets
• 75+ Technical Analysis Tools
• Insightful Educational Resources
• Multi-lingual Support

Cons

• No US Clients
• High Leverage Risk

A Secure Trading Environment

Safety and trust are paramount considerations when selecting a broker, and Capital.com takes these responsibilities seriously. The company prioritizes regulatory compliance and employs robust measures to ensure the security of clients’ funds and personal information.

Regulation: Capital.com is a regulated broker, adhering to industry standards and guidelines. It is authorized and regulated by well-known authorities, including ASIC, CySEC, FCA, SCB among others. This ensures that the broker operates within established frameworks and offers traders a level of protection against potential malpractices.

Fraud Prevention: Capital.com implements robust fraud prevention measures, including advanced encryption technology and stringent identity verification procedures. These measures are designed to prevent unauthorized access to accounts and protect clients from fraudulent activities.

Client Fund Security: The broker’s commitment to client fund security is evident through the use of segregated accounts. This means that traders’ funds are kept separate from the broker’s operational funds, reducing the risk of commingling or misappropriation.

Diverse Range of Trading Options

Capital.com provides traders with a comprehensive selection of tradable instruments, ensuring access to a diverse array of financial markets. This extensive offering encompasses various asset categories, accommodating traders of all backgrounds and preferences.

In the realm of commodities, Capital.com allows traders to engage with a range of valuable resources through CFDs, including precious metals like gold and silver, as well as essential energy commodities such as oil and natural gas.

For currency traders, Capital.com offers an extensive selection of currency pairs, facilitating participation in the dynamic world of forex CFD trading. This feature empowers traders to respond to fluctuations in currency prices.

Cryptocurrency enthusiasts will find Capital.com’s offerings enticing, with access to popular digital assets like Bitcoin, Ethereum, and more, enabling them to trade CFDs in the exciting realm of cryptocurrencies. (Please note that cryptocurrency trading is not available for Capital.com UK retail customers).

Diversification is made simple with Capital.com’s inclusion of Exchange-traded funds (ETFs), allowing traders to create diversified portfolios from a single investment vehicle.

Global stock market enthusiasts can speculate on the performance of renowned indices such as the S&P 500 and FTSE 100 through CFDs.

Trading in individual companies is also a viable option, as Capital.com offers a wide range of CFDs on stocks from various global markets, granting traders the chance to trade in their preferred companies.

In sum, Capital.com provides an extensive selection of tradable instruments, all of which are CFDs, catering to traders of varying experience levels and investment strategies. It offers a multitude of options on various market trends and economic events, aligning with individual investment preferences and strategies.

*Please note that cryptocurrency trading is not available for Capital.com UK retail customers

Tailored Options for Every Trader

Capital.com offers a diverse selection of account types, carefully crafted to cater to the distinct needs and preferences of traders, regardless of their level of experience. The broker’s focus is on delivering a customized trading experience that prioritizes flexibility and user-centric features.

For those new to trading or looking to refine their strategies, Capital.com provides a valuable tool in the form of a demo account. This risk-free environment allows traders to simulate real-market conditions, honing their skills and building confidence without the use of actual funds.

In addition, Capital.com adjusts its solutions in certain regions to accommodate diverse customer needs, considering religious sensitivities.

To bolster the security of clients’ funds, Capital.com maintains segregated accounts, ensuring that these funds remain separate from the broker’s operational finances, thus enhancing overall fund security.

In terms of suitability, Capital.com’s account types are designed to meet the requirements of both beginners and seasoned professionals, making it a versatile choice. However, it’s worth noting that the broker does not accept US traders.

Transparent Pricing for Informed Trades

Capital.com maintains a fee structure that aligns with its commitment to a user-centric trading experience, offering traders a clear breakdown of fees for informed decisions. Trading with Capital.com involves zero commissions, competitive spreads, and complete fee transparency. Trade execution costs are embedded within the spread, representing the buy-sell price difference, ensuring clarity without hidden charges. Capital.com also charges a fee for guaranteed stop-loss orders, as well as a fee for overnight funding related to positions held overnight. For detailed fee information, refer to the charges and fees section on Capital.com’s website.

Account Minimum

Capital.com welcomes traders with a low entry barrier, allowing them to begin with a modest initial investment of just $20, specifically through card payment. Please note that for wire transfers, the minimum deposit requirements may vary.

Trading Fees

The broker’s trading fees are conveniently incorporated within the spread, ensuring traders know the upfront cost without hidden charges.

CFD Fees

Capital.com applies an overnight financing fee for holding CFD positions. These fees are subject to variation and apply to every position retained overnight.

Account Fee

Capital.com refrains from imposing any account maintenance or inactivity fees, providing flexibility for account management without extra costs. However, it’s important to note that there is an inactivity fee for SCB and CySEC accounts.

Deposit Fee

Traders can fund their accounts with Capital.com without incurring any deposit fees.

Withdrawal Fee

While standard withdrawal methods are typically covered by the broker, it’s important to note that there are no expedited withdrawal options, and, thus, no associated fees.

Overnight Funding Fee

Traders holding positions overnight should consider potential overnight funding fees, which can impact overall trading costs.

Currency Conversion Fee

When needing to convert transactions including, but not limited to, profit, losses and overnight funding to or from your accounts default currency, an FX conversion fee will be applied to the prevailing exchange rate at the time.

Guaranteed Stop Order Fee

Capital.com may charge a premium for using guaranteed stop orders as a risk management tool.

Empowering Traders with User-Friendly Choices

Capital.com offers a range of trading platforms equipped with features that facilitate effective trading, analysis, and risk management. It offers advanced charting tools, including technical indicators and drawing tools for analyzing price movements and patterns. Its platforms are user-friendly, catering to both beginners and experienced traders with intuitive interfaces and customization options. Additionally, the availability of TradingView enhances the charting experience. However, it’s important to note that CFD trading is complex and involves a high level of risk.

Compatibility with MetaTrader4 allows automated trading through advanced technical analysis. While not explicitly mentioned, traders can utilize advanced tools for risk management and optimizing strategies. Capital.com’s proprietary platform is designed for an enhanced trading experience, emphasizing user-centric design and innovation. The trading platforms are compatible with both Windows and Mac operating systems, providing multi-device access for flexibility and convenience.

Web Trading Apps

Capital.com’s web-based trading platform offers convenient access to markets without the need for software installation. Traders can access charts, execute trades, and manage their portfolios directly from their web browsers.

Mobile Trading Apps

The broker provides user-friendly mobile trading apps for Android as well as iOS devices, allowing traders to stay connected and make informed decisions on the go.

Desktop Trading Apps

Capital.com also offers downloadable trading software compatible with Windows as well as Mac operating systems.

Enhancing Decision-Making

Capital.com is a top-tier broker known for its exceptional trader support. It offers real-time push notifications to keep traders informed about market developments and trend exploration tools for timely decision-making.

The platform’s comparative analysis feature allows traders to benchmark their strategies, while advanced risk management tools ensure a secure trading environment. Capital.com’s commitment to education is evident through structured courses, videos, articles, glossaries, and webinars. Additionally, the broker continually enhances its demo trading experience to help traders refine their skills without risking real capital.

Capital.com tailors content and insights to individual preferences. To summarize, Capital.com stands out as a broker empowering traders with innovative tools for trading.

Enabling Knowledge Growth

Capital.com is dedicated to providing traders with valuable educational resources to support their trading journey. While their offerings are substantial, there’s room for further improvement to match some industry leaders.

Learning Center Overview: Capital.com’s learning center is well-structured, offering a wide array of educational materials in an easily accessible format, catering to traders of all levels.

Educational Content Comparison: Capital.com’s educational content is extensive, covering basic concepts to advanced strategies. They provide articles, video tutorials, and webinars, accommodating various learning preferences. However, some leading competitors offer even more diverse and in-depth content.

Progress in Education: Capital.com has made significant strides recently, introducing interactive webinars, expert-led seminars, and insightful trading guides to enhance the learning experience.

Content Sources: Capital.com sources educational content from experienced traders, financial experts, and market analysts, offering a diverse range of insights.

Areas for Improvement: Capital.com could enhance engagement and learning outcomes by introducing interactive courses with quizzes and progress tracking. Diversifying content formats, such as podcasts and case studies, would further enrich the learning experience.

Video Focus: Capital.com boasts a substantial library of video tutorials, covering topics from platform navigation to advanced trading strategies. These videos serve traders at all skill levels well, although more in-depth discussions could enhance the video learning experience.

Expanding Educational Resources: To better serve traders, Capital.com should consider expanding the range of content topics, including advanced technical analysis and risk management strategies, to provide traders with deeper insights.

Ensuring Traders’ Peace of Mind

Capital.com is committed to meeting the needs of its clients by offering comprehensive customer support services aimed at addressing inquiries and concerns promptly. The broker provides a variety of communication channels to ensure convenient access to assistance.

Live customer support is available 24/7, allowing traders to connect with live representatives for timely assistance. Impressively, Capital.com extends its support services beyond these standard hours, providing traders with the ability to seek assistance even during non-trading times.

The broker offers multi-channel support, including a user-friendly live chat feature accessible on the Capital.com website and trading platforms, enabling real-time communication with knowledgeable support agents. Traders can also communicate via email, which provides a documented record of inquiries and responses. Although there is no phone helpline available, support agents and account managers can initiate calls to clients upon request.

Capital.com further enhances its support services by maintaining a comprehensive FAQs section and help center, which offers swift answers to common queries and provides valuable self-help resources. The broker also extends its support by providing traders with educational articles and tutorials that address common concerns.

Taking into account these customer-focused support services, Capital.com’s customer support stands out for its strengths in delivering multi-channel assistance beyond standard hours. However, there is potential for improvement in enhancing the accessibility and responsiveness of their support representatives.

Streamlined and User-Friendly

Opening an account with Capital.com is a straightforward process designed to provide traders with a seamless start to their trading journey. The broker’s user-friendly interface and step-by-step guidance make the application process easy even for beginners.

Personal Information: Traders need to provide basic personal details such as name, email, and phone number.

Verification Documents: Submit identification documents, proof of address, and other required documents for account verification.

Time to Open an Account: The entire application process, including document verification, typically takes a short time. Once all documents are submitted, accounts are often verified within a few hours or less.

Distinctively Competitive Offerings: Capital.com offers a choice between Retail and Professional account types, along with providing a risk assessment questionnaire to help traders determine their suitability for different account types.

Capital.com’s account opening procedure is noteworthy for its user-friendly interface, rapid verification process, and the availability of various account types. Nonetheless, there is potential for enhancement by providing additional educational resources during the application process.

Convenient and Secure

Capital.com ensures traders enjoy a secure and convenient fund management experience with a diverse range of deposit and withdrawal options. The broker prioritizes financial security, employing advanced encryption and adhering to strict regulatory requirements, including segregated client money accounts and anti-money laundering guidelines.

Deposits: Traders can fund their accounts through secure methods such as bank transfers, major credit/debit cards, and various e-wallet options*, ensuring flexibility and swiftness in the deposit process.

Withdrawals: Withdrawals can be made through bank transfers, eligible credit/debit cards, or e-wallets*, offering accessibility and ease for clients. Withdrawal processing times may vary, subject to the selected method and the broker’s verification process.

Capital.com strives to provide fee-free transactions for both deposits and withdrawals, although it’s important to note that third-party payment providers may impose their own charges.

In conclusion, Capital.com’s deposit and withdrawal offerings, coupled with robust security measures and a commitment to fee transparency, contribute to its excellent rating for fund management, although some improvement in withdrawal processing times for certain methods could enhance the overall experience.

*The availability of some payment methods may vary from country to country.

Capital.com is an appealing option for traders, offering a user-friendly platform with diverse tradable instruments and regulatory compliance. It suits both beginners and experienced traders, despite its non-acceptance of US clients as well as its overnight and inactivity fees. Overall, Capital.com ranks among the industry’s top choices, providing excellent trading services.

However, before making a decision, it’s crucial to research and align Capital.com with your trading goals and risk tolerance. Trading always involves risks, so thorough research, reviewing terms, and prudent decision-making are essential steps before opening an account with Capital.com or any other broker.