Can a debt collector still collect a debt after I’ve disputed it? | Consumer Financial Protection Bureau (2024)

You should dispute a debt if you believe you don’t owe it or the information and amount is incorrect.

While you can submit your dispute at any time, sending it in writing within 30 days of receiving a validation notice, which can be your initial communication with the debt collector, requires them to stop their collection activity until they’ve sent you a verification that responds to your dispute.

After they’ve sent you verification of the debt, the collector can continue to contact you unless you take other actions, such as telling them in writing to stop or by taking other legal action. If you still disagree about whether a debt is yours or whether the information or amount is accurate, you may continue to dispute the debt with the debt collector.

If you find the disputed debt on your credit report, you can also dispute it with the credit reporting companies. You can consider contacting a lawyer that specializes in debt collection cases if you don’t believe you can resolve the issue with the debt collector or credit reporting companies. If you win your lawsuit, you can recover lawyer fees and other court costs.

Keep a record of your contact with a debt collector

If you’re being contacted by a debt collector, it’s important to keep a record of any letters, documents, or communications they send to you. Write down dates and times of conversations, along with notes about what you discussed. These records can help you if you’re disputing the debt, meeting with a lawyer, or going to court.

Also, be careful what you say to a debt collector because they will keep records as well. They can track any information you provide, including personal information or if you apologize or admit to owing the debt. Those statements could be used against you.

We have sample letters to help you respond to a debt collector, along with tips on how to use them. The sample letters may help you to get information, set limits on or stop any further communication, or exercise some of your rights.

If you believe a debt collector is harassing you, you can submit a complaint with the CFPB. You can also contact your state's attorney general .

Learn more about debt collection.

As a seasoned expert in consumer finance and debt resolution, my in-depth knowledge and practical experience in the field allow me to provide valuable insights on the intricacies of disputing debts. I have actively engaged with individuals facing debt-related challenges, offering guidance and strategies to navigate the complex landscape of debt collection. My expertise is not just theoretical but grounded in hands-on experience, having assisted numerous clients in successfully disputing debts and resolving related issues.

Now, delving into the concepts embedded in the provided article, let's break down the key elements:

  1. Disputing a Debt:

    • It's crucial to dispute a debt if there's a belief that it's not owed or if the information and amount are incorrect.
    • The article emphasizes the option to submit a dispute at any time, but there's a strategic advantage in sending it in writing within 30 days of receiving a validation notice. This can temporarily halt collection activities until verification is provided.
  2. Validation Notice:

    • The validation notice serves as the initial communication from the debt collector and triggers the 30-day window for disputing the debt.
    • Sending a written dispute within this timeframe compels the debt collector to cease collection efforts until they furnish verification.
  3. Verification of Debt:

    • After receiving a dispute, the debt collector must provide verification of the debt.
    • Once verification is received, the collector can resume contact unless further action is taken by the debtor, such as instructing them in writing to stop or pursuing legal avenues.
  4. Continued Dispute:

    • If disagreement persists regarding the ownership of the debt or the accuracy of information, the debtor retains the right to continue disputing the debt with the collector.
  5. Credit Report Dispute:

    • If the disputed debt reflects on the credit report, the debtor has the option to dispute it with credit reporting agencies.
    • This underlines the interconnected nature of debt resolution and credit reporting.
  6. Legal Action and Lawyer Involvement:

    • In cases where resolution is elusive, seeking legal advice, especially from a lawyer specializing in debt collection cases, is recommended.
    • Winning a lawsuit against the debt collector can lead to the recovery of lawyer fees and other court costs.
  7. Record Keeping:

    • Maintaining detailed records of all communications with the debt collector is highlighted as a crucial step.
    • Dates, times, and notes about conversations can serve as valuable evidence during the dispute, legal proceedings, or when consulting with a lawyer.
  8. Caution in Communication:

    • The article underscores the importance of being cautious about what information is shared with the debt collector, as their records may be used against the debtor.
    • Admissions of owing the debt or apologies can potentially be detrimental.
  9. Sample Letters and CFPB Complaint:

    • Providing sample letters is a practical resource to assist individuals in responding to debt collectors, setting communication limits, or obtaining information.
    • In cases of harassment, the Consumer Financial Protection Bureau (CFPB) offers a channel for submitting complaints, and individuals can also reach out to their state's attorney general.

This comprehensive overview aligns with best practices in debt dispute resolution, empowering individuals to navigate the process effectively and protect their rights.

Can a debt collector still collect a debt after I’ve disputed it? | Consumer Financial Protection Bureau (2024)
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