Please Note: The application deadline for this job has now passed.
About the role
The Brokerage Team at West Northants Council Broker care packages for Adult Social Care Services that ranges from Residential, Respite and Community based Care, Supported Living, Supported Accommodation and Support at Homein accordance with the Care Act 2014 and Council policy.
The role itself will require the Brokerage Officer to manage their own referrals, thisincludes engaging and communicating clearlywith internal and external partners as well as work closely with the Team Leader, Senior and colleagues to ensure that outcomes are met.
The post holder will need to be able to communicate at all levels, over the phone, email and face to face as well as be able to work in a team as well as on their own initiative.
Working Hours –
Monday - Thursday 9am - 5:30pm
Friday 9am - 5pm.
Brokerage fall in line with Part Flexible Working Policy, this means that you will need to be in the office for a minimum of two days a week.
If you require any additional information, please email Harriet Murphy, Team Manager - Harriet.Murphy@WestNorthants.gov.uk
What will you be doing?
The role of the Brokerage Officer is to Broker care packages for Adult Social Care Services that ranges from Residential, Respite and Community based Care, Supported Living, Supported Accommodation and Support at Home, to do this you will have a range of providers that you will build goodworking relationships with and working closely with our Quality & Commissioning colleagues to ensure that positive outcomes are met.
About you
The ideal candidate will be able to commuciate at all levels and build goodworking realtionships.
You will need to be able to have positive team work ethics as well as be able to work on your own initiative.
The role requires you to be operational as well as transactional so IT skills are essential.
Our benefits
We offer a wide range of benefits to our employees, these include:
- Generous annual leave entitlement starting at 27 days annual leave per year, 28 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
- Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
- Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
- Cycle to Work scheme
- Car Lease scheme
- Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
- Ongoing training and development opportunities.
- A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
- Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
- Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.
The council is in the process of implementing a new pay structure and terms and conditions which will be applicable to this role. The outcome could result in a future variation to the advertised salary, and this will be discussed at interview.
About us
We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.
Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
When potential is unlocked, talent thrives.
Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.
West Northants Council, where careers thrive.
