Employees
We believe our employees are our most valuable resource and strive to create an engaged workforce by having fair and equitable policies in place that enhance the working environment.
Our culture is clearly defined by education and we encourage and support our staff to further their education, develop a career path and maintain a healthy work/life balance. We have a strong reputation for caring for staff and attract and retain high quality employees with our flexible work practices, strong leadership programs, generous remuneration and attractive benefits. Our high Staff Satisfaction and Engagement Scores6 of 84% are a reflection of this.
Mature Age Worker Program
As part of the Federal Government’s Corporate Champions Program, we’ve implemented a Mature Age Worker Program to assist employee’s transition to retirement. Through a combination of in-house seminars and practical advice, the program is designed to assist employees in successfully transitioning to retirement, reducing the stress associated with this life changing decision and ensuring that they are aware of all the options available to them.
Development Education Conference
Since 1984, the international Development Education Conferences have encouraged and fostered the principles of the co-operative movement. In 2013, two employees proudly represented Teachers Mutual Bank at this annual event in Auckland, New Zealand. Since returning, they’ve been working together to promote the value of the co-operative movement, assisting with volunteer network development and expanding our involvement in the activities of the Credit Union Foundation of Australia (CUFA).
Australian HR Director of the Year Finalist
Our Chief Human Resources Officer, Helen O’Reilly, was a finalist in the Australian HR Director of the Year Awards in 2013. Her recognition and success is an indication of the level of care and commitment she has shown to the employees of Teachers Mutual Bank since joining us in 1990.
Emerging Leader Tertiary/Vocational Education Scholarship Awards
In 2013, Jazmin from our WA Office and Danielle from Human Resources were each awarded an Emerging Leader Tertiary/Vocational Education Scholarship. This award continues a proud tradition of recognising talent within the mutual sector. Both received scholarships to undertake further vocational or tertiary study, and to help make mutual banking home to the Nation’s best and brightest.
Institute of Financial Services Top Student Award
We’d like to congratulate Deborah from our Credit Department who won the Institute of Financial Services Top Student Award for 2013 for her outstanding results in completing the Certificate IV in Financial Services.
A great place to work
Our staff engagement rating is currently at 87%, and our employee satisfaction rating is 86%.
Diversity
We pride ourselves on being an employer of choice for women (EOCFW) and have policies and practices in place supporting women across the organisation, achieving positive outcomes for both women and the business. We are committed to satisfying the EOCFW criteria that includes;
- having effective processes and culture that are gender- inclusive and championed by the CEO, driven by senior executives and holds in-line managers accountable
- having strategies in place that remove barriers to women
- educating all employee on their rights and obligations regarding sex-based harassment
- delivering improved outcomes for women.
Training and development
Our culture is clearly defined by education, and aligned with this our employees are encouraged and supported to further their education, develop a career path and gain new skills. We have at least 10% of employees undertaking tertiary study.
We provide:
- study leave and financial assistance for certificates, diplomas, undergraduate and postgraduate courses and courses required to gain professional standing
- a Traineeship program for school leavers, employing up to 8 Trainees per year
- extensive internal training as well as opportunities to attend external training
- an annual formal performance review and development plan which links pay with performance.
Health and wellbeing
Along with our employee’s safety, we believe in focusing on their broader health and wellbeing. We provide:
- an Employee Assistance Program through IPS, an independent professional counselling organisation:
- subsidise bi-monthly massages and regular fitness classes
- provide annual flu immunisations
- encourage healthy diets through the continuous provision of fruit
- provide financial assistance to allow employees to quit smoking
- provide the quarterly health newsletter 'Well at Work'
- support our corporate sports teams
- have an active social club that organises fun and relaxing events for staff
- Hold a Healthy Living Expo at our head office, with information for staff on back care and posture, heart health and brain chemistry.
Recognition
We believe in recognising our employees and do this through:
- seeking and rewarding their ideas in our Bright Ideas Program, where all submissions are assessed by our Executive Management and receive a $50 gift voucher. There is also a $250 voucher awarded for the best idea per quarter our annual Staff Awards night.
Promoting flexibility
We aim to enrich the lives of all employees by providing opportunities for work/life balance. We:
- provide 1 paid rostered day off (RDO) every month for most full-time staff
- 8 weeks paid maternity leave, 2 weeks paid paternity leave and 14 days paid personal/carer’s leave
- allow staff to temporarily transfer to part-time work if requested
- promote job sharing and other flexible work practices such as working from home.
