Barron's Reviews - 1.5 Stars (2024)

Signed up for the month to month subscription.
Articles are sent via email.
Wasn't able to open them, so no value.
My fault for not cancelling sooner, but when I did at noticing the monthly charge about to post, they refused to refund that charge so now i have another USELESS month of a Barron's subscription.
POOR product, POORER customer service.

I did not receive my Barron's subscription for about a year. The charge was about $25 a month. I had called and asked for a refund for the past 12 months but they were unwilling to do so. They also had an introductory rate of $10 a month but they did not offer this either. Of course, I could have called earlier to address the delivery issue. But it nevertheless was disappointing.

I have lured by their initial 3 months subscription for $13.20. Their articles are brief and easy to read on my mobile phone. I haven't try their stock recommendations yet. I don't mind paying for good content. But when I find out the only way you can cancel is by phone, it really turns me off. I live it Australia and their phone number is connected to a service centre in Hong Kong. I am surprised for a respected news site, they have to make it so hard to cancel. Now I am stuck with them for a year at US$52.

I tried to send the Barron's magazine to my son in prison. I paid $12 for 3 months. He never received one issue. I called 6 times, "Ok, we will check with the postal service to see what the issue is." Then I am charged $29.99 for one month, called again, same response, still no magazine. Stupid me forgets until again, next month, $29.99 charge. What a hassle to just cancel. And they will only refund the last charge, even though they have it on record that I have complained over and over again. And I agree with the one reviewer, most of these people do not speak very good English :(

They have some good data and you can get some good ideas here but you will need to dig a bit more. Sentiment data is quite good as they cover several sources and it saves you money as they provide the data for free

I have been a loyal subscriber for many years. Good magazine, but the absolute worst customer service I have ever encountered. Obviously, Barrons doe not give a hoot about it customers, since there are constant complaints. My magazine is supposed to be delivered on saturday mornings, but never arrives until monday or tuesday. I have called customer service at least 10 times over the last 2 years but they are absolutely worthless. They say they will fix the problem but it never gets fixed. I suspect that the problem is that they have zero interaction with the delivery service. They cant call them, only send something via computer. The delivery service totally ignores them. Barrons does not care. The worst.

Both the service and contents are poor. I have been a subscriber for over three months and only received
Physical delivery about 3 times! I don't bother contacting "customer service" anymore because after reading the online magazine version I decided there is no value in either the print or the digital version. The content is really nothing to write home about, it's information readily accessible online for free. Besides, over the years I have noticed the Barrons' analysis to be FLAWED, for instance when Facebook went public Barrons' did not waste any time by calling a $15 value on the stock, we all know how Facebook skyrocketed in price though. Their customer service is poor and non-responsive. To their credit though, they did manage to send a free insulated beverage mug! Hence the one star, otherwise and minus star is warranted. Do not subscribe to this magazine.

Waited almost 3 months on my love seat just to have them show up with the wrong love seat. Wanted an electric one because I'm disabled and can't pull the lever and they were unprofessional and arguing with us that it was the right couch. Have bought from them 3 times and this was the first time I was very dissatisfied.

Very difficult to cancel your membership, can't do it on the website or over email for stupid reasons and the phone number for the Australian branch is only connected to local landlines. Such a hassle to get rid of, if I knew about this from the start I would've never gotten into this. Appalling customer service!

My subscription with Barron's was about to expire and my credit card information had expired. Because you can't cancel online and they hang up when you get the cancelation department, I purposely left my old credit card information on file thinking it would end my subscription. Somehow Barron's updated my new credit card (new expiration date) information and put through charges anyway. When I discovered the charges a week later and called, I was told no refunds. Anyone else manipulating credit card like this would be in jail. Don't do business with this corporation.

I called regarding their mishandling of my subscription. Wasted my time. DO NOT subscribe. Do not spend your money on this service. Also, articles completely lack rigor some are written at the 5th-grade level, lack any semblance of logic. For example the plight of BNB hosts who were suffering after 1 month of non-service... seriously?>>>. Customer service is quite bad. Not worth the trouble. Watch out for credit card charges.

Barron's makes it very difficult to cancel a subscription. If a company is willing to let you sign up online they should allow you to cancel online. Pure scam. Wasting peoples time in order to steal a couple dollars. Try putting out a decent product and it won't be necessary to use these types of tactics.

1) their service which is really just news, live news, but still second-hand resource, every damn time you get the news feed, the market has already reacted to it. You won't profit from it as a trader, long term investor, you don't need this $#*!. CNBC is the way to go, free and just as good if not better for news.
2) take forever to cancel. You have to call, and it takes forever, trying to cancel it right now, been on the phone for over 1 hour. I speak English, now just imagine if you have some language barrier or disability, this company doesn't have good will, btw they publish a good amount of bs biased articles too.

Trick you into subscribing online but then make it impossible to cancel. You can only do so by phone and they don't answer.

Think very carefully before signing up for a digital subscription of Barron's. You would think that dealing with a magazine that is owned by the Wall Street Journal would be a breeze. Instead what a NIGHTMARE. They could not make signing up easier, but when it comes to cancelling it is nearly impossible. As Peter S on 12/5/2020 has pointed out, you can only cancel by phone and no one ever answers. How is it possible to subscribe as online but only cancel by phone. Of course, so they can make it very difficult and help themselves to your money. Being only for 20 minutes already "due to heavy call volume we may take longer to answer your call" What a load of nonsense, what there are so many people canceling their subscription that they can't answer the call. This is a RIP OFF

Awful Customer Service. I was able to purchase the Digital Edition only via phone, because Barron's web platform would not accept my application. Barron's managed to double-charge me and after calling them 6 times, were able to solve my issue.