Note: If you are asked to approve a change, and you notice the RFC needs edits, rework, or more information, do not reject the change. Rejecting indicates that the change won't be happening at this time, needs extensive additional planning or work, etc. Rejecting a change will fully close it and it cannot be opened or re-approved.
- To simply reject the change request, click the Click here to reject link in the email.
- If you’d like to first view more information about the change, log in to TechConnect and navigate to the My Approvals section of the Change Management Module. All change requests waiting for your approval are listed here.
- Click on a change to open and view that change request.
- If the change should not be rejected immediately but needs edits before approval, you can make them yourself and re-save the change request before approving, OR you can use the Work Notes to request that the Initiator make changes.
- To reject the change, scroll down to the Approvals section of the change request.
- In the row listing you as approver, double-click on the word Requested in the State column. You will see a drop-down menu.
- Select Rejected and click the green check mark to update that field.
- Then, Update or Save (by right-clicking in the top menu bar) the change request to save your Approval.
- After you reject the change, the RFC will be automatically closed.
Importantly, the change initiator that submitted the change request will not be automatically notified of the rejection. Make sure to reach out to the change initiator and let them know the change has been rejected
