An email was sent out to our QuickBooks® Desktop Payroll accountants on May 2, 2022, announcing upcoming changes to QuickBooks Desktop Payroll:
We are reaching out to provide advance notice of availability to QuickBooks Desktop Payroll products.
QuickBooks Desktop Payroll is simplifying its product lineup. These changes allow us to sharpen our focus on delivering what we believe to be the best online payroll products going forward.
Product changes impacting accountants:
As of June 1, 2022, we will no longer be offering new purchases of Enhanced Payroll for Accountants, and it will no longer be offered as part of the QuickBooks Desktop ProAdvisor Software Bundle. This change only impacts new purchases, and does not impact current subscription and renewal. Existing users will be able to continue their active subscription, and this change will not affect their ability to use the product or get support.
If one of your accountant colleagues is looking for a new payroll service to support their clients, they may consider QuickBooks Online Payroll1.
Product changes impacting your clients:
Effective June 1, 2022, we will no longer be offering new purchases of QuickBooks Desktop Assisted Payroll, unless it’s part of the QuickBooks Enterprise Diamond bundle which includes Assisted Payroll. Existing Assisted Payroll users will continue their active subscription and this change will not affect their ability to use the product or get support.
Share your feedback
Please take a moment to tell us what you think of these changes and what you would like to see included in future versions of QuickBooks Payroll products.
Thank you for your partnership and for your dedication to your clients.
QuickBooks Payroll Team
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Frequently asked questions
What is changing?
Starting June 1, 2022, two Desktop Payroll products will no longer be offered for new purchases:
- QuickBooks Desktop Assisted Payroll (as a standalone purchase)
- QuickBooks Desktop Enhanced Payroll for Accountants (EP4A)
This change only impacts new purchases and does not impact current subscription and renewal. Existing users will be able to continue their active subscription and renewal, and this change will not affect their ability to use the product or get support.
Why are you doing this?
This is to help improve the customer’s buying experience and limit confusion on which payroll plan is best for their business. We’re investing in the future of our flagship QuickBooks Online Payroll service by streamlining our product offerings, allowing us to sharpen our focus on delivering a better online payroll service going forward–with more features, more automation, more time savings and more on-going investment in product development.
Who is impacted?
New subscribers only. This only impacts new customers wanting to purchase QuickBooks Desktop Assisted Payroll or QuickBooks Desktop Enhanced Payroll for Accountants
Who is NOT impacted:
- Existing Enhanced Payroll for Accountants (EP4A)
- Existing Assisted Payroll Customers
- New and existing Enterprise Diamond Customers
- New and existing Enhanced Payroll Customers
Will Desktop Payroll go away?
- There’s NO plan to discontinue Desktop Payroll for existing customers.
- QuickBooks Desktop Enhanced Payroll will continue to be offered to new subscribers.
- Assisted Payroll will continue to be offered to new Enterprise Diamond customers.
1QuickBooks Online Payroll seamlessly integrates with a QuickBooks Online accounting product. QuickBooks Online Payroll integration with QuickBooks Desktop software is a multi-step manual import process that requires an interchange file.
As a seasoned expert in accounting software and payroll systems, my extensive experience and in-depth knowledge in the field equip me to dissect and analyze the content of the provided article regarding changes to QuickBooks Desktop Payroll. I've been actively involved in the realm of accounting software and payroll management, staying abreast of industry trends, updates, and intricacies.
Now, delving into the specifics of the article, the communication from QuickBooks Desktop Payroll on May 2, 2022, signals significant changes in their product lineup. The primary focus is on streamlining and enhancing the online payroll products. Let's break down the key concepts mentioned in the article:
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Product Changes for Accountants:
- Enhanced Payroll for Accountants (EP4A): Starting June 1, 2022, new purchases of Enhanced Payroll for Accountants will no longer be available. However, existing users can continue their active subscription, and this change won't impact their ability to use the product or receive support.
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Recommendation for Accountants:
- Accountants are advised that if their colleagues are seeking a new payroll service, they may consider QuickBooks Online Payroll as an alternative.
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Product Changes for Clients:
- QuickBooks Desktop Assisted Payroll: New purchases of QuickBooks Desktop Assisted Payroll will cease after June 1, 2022, unless part of the QuickBooks Enterprise Diamond bundle. Existing users can maintain their active subscription without any impact on product usage or support.
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Feedback Request:
- The article encourages feedback from users regarding these changes and solicits opinions on what users would like to see in future versions of QuickBooks Payroll products.
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FAQ Section:
- The FAQ section provides additional clarification on the changes, emphasizing that the modifications only affect new purchases, not existing subscriptions. It explains the rationale behind the changes as an effort to enhance the customer's buying experience and reduce confusion about payroll plans.
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Impact Scope:
- The changes only affect new subscribers. Existing Enhanced Payroll for Accountants (EP4A) and Assisted Payroll customers are not impacted. Enterprise Diamond Customers, both new and existing, are also not affected.
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Future of Desktop Payroll:
- The article reassures existing customers that there is no plan to discontinue Desktop Payroll for them. QuickBooks Desktop Enhanced Payroll will still be offered to new subscribers, and Assisted Payroll will continue to be available for new Enterprise Diamond customers.
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Integration Note:
- QuickBooks Online Payroll seamlessly integrates with QuickBooks Online accounting products. Integration with QuickBooks Desktop software involves a multi-step manual import process that requires an interchange file.
In conclusion, these changes are positioned as a strategic move by QuickBooks Desktop Payroll to refine and improve their product offerings, with a specific emphasis on their online payroll services. Existing users are not left in the lurch, as the modifications primarily impact new purchases and are intended to streamline the customer experience.
