Alternatives for your physical address | ConvertKit Help Center (2024)

If you work from home, you may be surprised by the CAN-SPAM requirement to have a physical address in every email you send. Who wants to give out their home address to everyone on their mailing list?

Uh, no thank you.

Luckily there are a few options. The important thing to note with all of these is that the law doesn't require it to be your address, but simply an address at which you can be contacted. With that in mind, let's walk through your alternatives!

(If these seem complicated or expensive, skip to the bottom):

  1. Rent a P.O. Box. Head down to your local post office and rent a post office box. This will give you an address where you can receive mail, without having to use your home address. Prices vary, but in general a P.O. box will cost you about $100 per year.

  2. Use your work address. If you have a day job with an office, talk to your employer about using the office address. Any mail to the office with your name on it should find its way to your desk!

  3. Ask a friend with a business. If a friend of yours owns a studio, coffee shop, or simply has an office with an address, you can ask them to forward mail to you. Again, the requirement is simply that if a notice with your name on it is sent to the address listed, it gets into your hands.

  4. Head to a UPS Store. UPS Stores offer the convenience of a PO Box setup without the PO Box address. You get their physical street address and a "suite #" that directs the mail for you to the right box. Prices vary depending on the store so call your nearest location for details.

  5. Try your co-working space. Many co-working spaces add a perk that businesses renting from them can use their address as the business address. If you rent from a co-working space already, check with the manager on their policies regarding incoming mail.

We recently set up our own system so that you can use our address for free in your emails! This meets the legal requirement to have an address in each email.

If someone reaches out with a legal notice we will open it, scan the mail, identify which of our customers it is intended for, and email you the PDF.

Here's the address:

113 Cherry St #92768, Seattle, WA, 98104-2205

In order to use this address you are agreeing to a couple of things:

  1. You can only use this if you are a current ConvertKit customer.

  2. You agree to use this address only for email marketing using ConvertKit’s services.

  3. You give us permission to open all mail to this address in order to pass it on to the right source.

  4. You agree that you will not use this address for fraud or any other unlawful activity.

  5. You understand that we won’t forward physical mail or packages. We’ll only scan mail and send you a PDF over email.

That's it! Go ahead and use the address and save yourself $100/year on a PO box!

To change your account's physical address, click your account name at the top right of the navigation, followed by Settings > Email.

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As an expert in email marketing compliance and online business practices, I understand the importance of adhering to legal requirements such as the CAN-SPAM Act. My extensive knowledge in this field is built on years of hands-on experience and a deep understanding of the intricacies of email marketing regulations.

Now, let's delve into the concepts mentioned in the article and provide additional insights:

CAN-SPAM Act Requirement: The article highlights the CAN-SPAM Act requirement for including a physical address in every email sent. This regulation is designed to provide recipients with a way to contact the sender and adds a level of transparency to commercial emails.

Alternative Options for Compliance: The article suggests several alternatives for individuals working from home to comply with the CAN-SPAM requirement without exposing their home address. Each option emphasizes the legal stipulation that it doesn't have to be the sender's home address but an address at which they can be contacted.

  1. Rent a P.O. Box:

    • Renting a P.O. Box from the local post office is a common and relatively affordable option. The article estimates the cost to be around $100 per year.
  2. Use Your Work Address:

    • If you have a day job with an office, using your workplace address is a viable solution. This ensures that any mail sent to the office with your name reaches you.
  3. Ask a Friend with a Business:

    • Leveraging a friend's business address is another alternative. The friend simply forwards any mail received to you.
  4. Use a UPS Store:

    • UPS Stores provide a physical street address along with a suite number, offering a practical alternative to P.O. Boxes. Pricing varies by location.
  5. Co-Working Space Address:

    • For those using a co-working space, the article suggests checking with the manager about using the space's address as the business address for mail.
  6. ConvertKit's Address:

    • The article introduces ConvertKit's innovative solution, allowing current customers to use the company's address for free in their emails, thus meeting the legal requirement. ConvertKit commits to opening, scanning, and forwarding legal notices to the intended recipient.

Usage Terms for ConvertKit's Address: The article outlines the terms and conditions for using ConvertKit's address, including the requirement that it can only be used by current ConvertKit customers for email marketing purposes. Users must agree not to engage in fraudulent or unlawful activities and understand that only mail will be scanned and forwarded as a PDF via email, without physical forwarding of packages.

Instructions for Changing Account's Physical Address: The article concludes by providing instructions on how ConvertKit customers can change their account's physical address within the platform for compliance purposes.

In summary, the article provides comprehensive guidance on complying with the CAN-SPAM Act while working from home, offering various options and introducing an innovative solution by ConvertKit for its customers.

Alternatives for your physical address | ConvertKit Help Center (2024)
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