Ally Financial class action claims bank charges unlawful fees to complete loans (2024)

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Anne Bucher|July 21, 2022

Category: Fees

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Ally Financial class action claims bank charges unlawful fees to complete loans (2)

Ally Financial class action lawsuit overview:

  • Who: Ally Financial is facing a class action lawsuit.
  • Why: Ally Financial allegedly charges borrowers unlawful fees to complete the loan process.
  • Where: The Ally Financial class action lawsuit was filed in Florida federal court.

Ally Financial charges borrowers unlawful fees in order to complete the loan process, according to an Ally Financial class action lawsuit filed July 19 in Florida federal court.

Plaintiff Karl Grossinger says he refinanced his home with Ally. When he began the financing process, Ally allegedly agreed to “lock” the offered mortgage interest rate for the loan he was seeking.

When the loan process was delayed through no fault of his own, Ally allegedly charged Grossinger a fee to continue to lock in the offered interest rate in violation of its own rate lock policies.

Ally Financial class action alleges bank improperly shifts blame for delays to borrowers

Typically, when a customer seeks a home mortgage or refinance, Ally will commit to fund the loan at a locked rate only if the loan closes within a specific period. The rate lock period is usually 30 to 90 days, the Ally Financial class action lawsuit explains.

If the closing does not take place within the rate lock period, it can be extended. If the delay is not due to the fault of the borrower, the bank is allegedly supposed to absorb the cost instead of requiring the borrower to pay the fee to extend the rate lock period.

“What happened to Mr. Grossinger is part of Defendants’ systematic effort to charge home loan and refinance borrowers fees to extend their mortgage interest rate lock periods when the Defendants, not the borrower, caused the need for that extension,” the Ally Financial class action lawsuit alleges.

Ally and its partner Better Mortgage Company allegedly shift the blame for delays to borrowers to justify charging rate lock extension fees, which can be about .0001 of the loan amount per day. Depending on the type of loan, these rate lock extension fees can be substantial, the Ally Financial class action lawsuit asserts.

Grossinger filed the Ally Financial class action lawsuit on behalf of himself and a proposed nationwide Class of persons who obtained an Ally Bank and/or Better Mortgage Company mortgage for a residential property in the last three years and were charged fees to extend a mortgage interest rate lock extension in violation of the defendants’ rate lock extension policy.

Ally is also facing a class action lawsuit alleging it wrongfully denies accounts to non-US citizens. The bank also settled an Ally Financial class action lawsuit that alleged it sent repossession notices to borrowers that did not comply with the relevant law.

What do you think about the allegations in the Ally Financial class action lawsuit? Join the discussion in the comments below!

Grossinger is represented by Ronald P. Weil and Marguerite C. Snyder of Weil Law Firm PA and Hirlye R. “Ryan” Lutz II and F. Jerome Tapley of Cory Watson PC.

The Ally Financial Class Action Lawsuit is Karl Grossinger v. Ally Financial Inc., et al., Case No. 1:22-cv-22228, in the U.S. District Court for the Southern District of Florida.

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  1. Hansel Brown says:

    July 25, 2023 at 10:09 pm

    Please add…discrepancy in original contract.

    Reply

    1. Alexis Schonfield says:

      August 27, 2023 at 11:42 am

      How do I join?

      Reply

  2. penny L caron says:

    June 8, 2023 at 2:42 pm

    Ally wrongfully charged fees and in end result repossessed my car after 5 yrs of paying and paying late fees that weren’t late.

    Reply

  3. Kevin Robertson says:

    June 1, 2023 at 10:28 pm

    I was taken for a ride from these crooks, they repo my car after paying over 35K for a 2015 Chevy Malibu and when I paid them what was owed except for late fees which came to $1400 they took it and sold it now they are saying that I owe them more than what was owed when the car was taken. I received a letter stating that they accelerated the amount owed and how can they do that and the contract was over? Please help me as I am filing a case against them.

    Reply

    1. Patrick Carmichael says:

      August 25, 2023 at 10:20 am

      I have a 2018 Nissan Sentra been paying on for four years and still owe$ 18.000.00 I need help I pay $532.00 monthly some months they take $290.00 in finance charges

      Reply

      1. Pat says:

        October 19, 2023 at 6:10 am

        Like you I’m in the same boat with my lease. I can’t even sell it to a dealer because they up the price by 4,000 . I’m not happy and this please needs to be taken down on fraud.

        Reply

  4. Teaya Wilson says:

    January 4, 2023 at 9:52 pm

    Add me they not only discrimination and charging 17% interest rates unknown fees also ruined my credit with their inaccurate information when I was buying my house.

    Reply

  5. Michael Ferguson says:

    November 16, 2022 at 7:50 pm

    Add me

    Reply

    1. Tammy Hall says:

      February 15, 2023 at 10:36 pm

      Add me. They wrongfully repoed my car. Took payments out of my checking and never posted to actual payment. Please help me. I only liked 3 months paying off and the come and got it. They would not help me fix their error. Charged me late fees when they had payments on time.

      Reply

      1. Alexis says:

        August 27, 2023 at 11:54 am

        Is the classaction lawsuit still open? My car was totaled and the remainder of the loan was paid in full. They are still trying to charge me and everytime I call they refuse to give me a supervisor. I have employees names and employee numbers and a case number promising they waived a fee. But it doesn’t show up on my credit report. Now when I call they hang up on me. They refuse to give me anything in writing that I can provide to help my credit score. They have not even posted accurate amounts or dates when payments are due. FEES APPEAR TO BE MADE UP. I AM AT A LOSS.

        Reply

« Previous191011

Leave a Reply

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114 thoughts onAlly Financial class action claims bank charges unlawful fees to complete loans

  1. Hansel Brown says:

    July 25, 2023 at 10:09 pm

    Please add…discrepancy in original contract.

    Reply

    1. Alexis Schonfield says:

      August 27, 2023 at 11:42 am

      How do I join?

      Reply

  2. penny L caron says:

    June 8, 2023 at 2:42 pm

    Ally wrongfully charged fees and in end result repossessed my car after 5 yrs of paying and paying late fees that weren’t late.

    Reply

  3. Kevin Robertson says:

    June 1, 2023 at 10:28 pm

    I was taken for a ride from these crooks, they repo my car after paying over 35K for a 2015 Chevy Malibu and when I paid them what was owed except for late fees which came to $1400 they took it and sold it now they are saying that I owe them more than what was owed when the car was taken. I received a letter stating that they accelerated the amount owed and how can they do that and the contract was over? Please help me as I am filing a case against them.

    Reply

    1. Patrick Carmichael says:

      August 25, 2023 at 10:20 am

      I have a 2018 Nissan Sentra been paying on for four years and still owe$ 18.000.00 I need help I pay $532.00 monthly some months they take $290.00 in finance charges

      Reply

      1. Pat says:

        October 19, 2023 at 6:10 am

        Like you I’m in the same boat with my lease. I can’t even sell it to a dealer because they up the price by 4,000 . I’m not happy and this please needs to be taken down on fraud.

        Reply

  4. Teaya Wilson says:

    January 4, 2023 at 9:52 pm

    Add me they not only discrimination and charging 17% interest rates unknown fees also ruined my credit with their inaccurate information when I was buying my house.

    Reply

  5. Michael Ferguson says:

    November 16, 2022 at 7:50 pm

    Add me

    Reply

    1. Tammy Hall says:

      February 15, 2023 at 10:36 pm

      Add me. They wrongfully repoed my car. Took payments out of my checking and never posted to actual payment. Please help me. I only liked 3 months paying off and the come and got it. They would not help me fix their error. Charged me late fees when they had payments on time.

      Reply

      1. Alexis says:

        August 27, 2023 at 11:54 am

        Is the classaction lawsuit still open? My car was totaled and the remainder of the loan was paid in full. They are still trying to charge me and everytime I call they refuse to give me a supervisor. I have employees names and employee numbers and a case number promising they waived a fee. But it doesn’t show up on my credit report. Now when I call they hang up on me. They refuse to give me anything in writing that I can provide to help my credit score. They have not even posted accurate amounts or dates when payments are due. FEES APPEAR TO BE MADE UP. I AM AT A LOSS.

        Reply

« Previous191011

Leave a Reply

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Ally Financial class action claims bank charges unlawful fees to complete loans (2024)

FAQs

Is there a lawsuit against Ally Financial? ›

Named plaintiff David De Medicis sued the bank in 2021, arguing that the security of his account and the proposed class members' accounts at Ally were compromised by a data breach in which a code error revealed Ally customers' names and passwords to third parties involved in business relationships with the bank.

What is the Ally Bank controversy? ›

What is the Ally Bank controversy? In 2013, Ally Bank was ordered to pay $80 million in damages to their customers who were illegally discriminated against when they applied for loans. These borrowers with certain ethnicities were given higher markups on their loan rates than others.

Is Ally a predatory lender? ›

The Justice Department and the Consumer Financial Protection Bureau said an investigation into Ally's lending practices found that car dealers who arranged loans were allowed to mark up the interest rate over what would be justified by their credit profile. The dealers and Ally split the additional interest payments.

Is Ally Bank in financial trouble? ›

The volatility surrounding regional banks last year has impacted Ally Financial, but the stock has recovered nicely, gaining 77% since its March 2023 low. The bank stands to benefit from a pivot in the Federal Reserve's interest rate policy, but investors must also keep a close eye on its credit quality.

Can Ally be trusted? ›

Your money is safe with Ally Bank because it is FDIC-insured. This means that your funds in Ally deposit accounts are insured up to $250,000 per person, per ownership category if the bank goes out of business.

What bank is behind Ally? ›

In May 2009, GMAC Bank was rebranded as Ally Bank. In May 2010, GMAC re-branded itself as Ally Financial.

What is the downside of Ally Bank? ›

What are the disadvantages of Ally Bank? Ally Bank is an online-only bank without any physical branches or the ability to make cash deposits. If you need physical locations and the ability to deposit cash, then it's probably best to go with a traditional brick-and-mortar bank instead.

Is Ally Bank safe from collapse? ›

Money in an FDIC-insured bank, such as Ally Bank, is covered up to $250,000 (including principal and interest) per depositor, per qualifying account ownership category — but you could very well qualify for more than $250,000 in coverage if you mix and match accounts in different categories.

Who took over Ally Bank? ›

Synchrony and Ally Financial reach agreement on sale of Ally's point-of-sale financing business. Through this acquisition, Synchrony will create a differentiated solution in the industry -- simultaneously offering both revolving credit and installment loans at the point-of-sale in the home improvement vertical.

Is Ally a high risk Bank? ›

Ally hedges its interest rate risk with swaps, but is less asset sensitive than most banks. Asset Quality: Fitch views Ally's asset quality as solid for its rating category given the secured nature of most of its loan portfolio.

What is the risk rating for Ally Bank? ›

Rating History
Date :08-Mar-202430-Mar-2021
Rating :BBB-BBB-
Action :AffirmedAffirmed
1 more row

Why did Ally Financial get sued? ›

Sheridan v. Ally Financial, Inc.

A class action out of West Virginia claims Ally Financial, Inc. has “routinely” collected unlawful payment processing fees from borrowers who make monthly auto loan payments online or by phone. Ally Financial, Inc.

Is Ally Bank 100% safe? ›

Ally Bank FAQs

Yes, Ally is safe to use for online banking. It's an FDIC-insured financial institution, so up to $250,000 per depositor per ownership category is secure in a bank account.

Is my money in Ally Bank safe? ›

Ally Bank is a member of the Federal Deposit Insurance Corporation (FDIC). The FDIC protects your Ally Bank deposits up to $250,000 per depositor for each qualifying account ownership category. This means you can rest assured that your deposits are safe up to FDIC limits, no matter what's happening in the economy.

Is Ally Bank owned by the government? ›

Ally Bank, as a wholly-owned indirect subsidiary of Ally Financial Inc., is an award-winning digital direct bank that offers a variety of deposit and other banking products. Ally Bank has two businesses that meet the FDIC's definition of Core Business Lines: Automotive Finance and Direct Banking.

Is Ally Bank safe from failure? ›

Introduced in 1933 during the Great Depression, the FDIC continues to serve as a way to insure Americans' bank deposits in case of bank failure — ultimately guaranteeing the money stays in their possession. As an Ally Bank customer, your deposits are FDIC-insured up to the maximum allowed by law.

How do I get my money out of Ally Invest? ›

You can request a transfer by logging in and selecting Transfers. You can also wire funds to another account for a $30 fee or request a check for a $5 fee.

How much was the Ally Financial settlement? ›

The settlement provides $80 million in compensation for victims of past discrimination by one of the nation's largest auto lenders and requires Ally to pay $18 million to the CFPB's Civil Penalty Fund.

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