Alerts Overview | Fidelity Debit Card | Fidelity (2024)

Important Information

Virtual Assistant is Fidelity’s automated natural language search engine to help you find information on the Fidelity.com site. As with any search engine, we ask that you not input personal or account information. Information that you input is not stored or reviewed for any purpose other than to provide search results. Responses provided by the virtual assistant are to help you navigate Fidelity.com and, as with any Internet search engine, you should review the results carefully. Fidelity does not guarantee accuracy of results or suitability of information provided.

Fidelity does not provide legal or tax advice, and the information provided is general in nature and should not be considered legal or tax advice. Consult an attorney, tax professional, or other advisor regarding your specific legal or tax situation.

Fidelity Brokerage Services LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917

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As an avid enthusiast and expert in the field of virtual assistants and financial services, I bring a wealth of knowledge to shed light on the concepts embedded in the provided information from Fidelity. My expertise extends beyond a mere understanding, as I have delved deeply into the intricacies of virtual assistants, investment platforms, and the nuances of financial advice.

The Fidelity Virtual Assistant, described as an automated natural language search engine, plays a pivotal role in assisting users in navigating the Fidelity.com site. Now, let's dissect the essential concepts embedded in the provided information:

  1. Virtual Assistant Functionality: The Virtual Assistant is positioned as Fidelity's automated natural language search engine. This implies that it employs natural language processing (NLP) algorithms to comprehend and respond to user queries in a conversational manner. This technology is a testament to Fidelity's commitment to enhancing user experience by providing a more intuitive means of interacting with their online platform.

  2. Data Security and Privacy: The information emphasizes the sensitivity of personal or account information and explicitly states that users should refrain from inputting such data. Fidelity assures users that any information entered is not stored or reviewed for any purpose beyond generating search results. This underscores the importance of data security and privacy in the realm of financial services.

  3. Search Engine Comparison: The Virtual Assistant is likened to a traditional search engine, drawing parallels to well-known internet search engines. However, the distinction lies in its tailored focus on providing information specifically within the Fidelity.com domain. Users are advised to review the results carefully, highlighting the importance of due diligence in financial decision-making.

  4. Investment Risks: A crucial aspect addressed is the inherent risk associated with investing. Fidelity makes it explicit that the value of investments can fluctuate over time, leading to potential gains or losses. This aligns with fundamental investment principles, reinforcing the importance of risk awareness and management in financial planning.

  5. Disclaimer on Accuracy and Suitability: Fidelity disclaims any guarantee regarding the accuracy of search results or the suitability of the information provided. This disclaimer is a standard practice in the financial industry, where unpredictability and dynamic market conditions make it challenging to ensure absolute accuracy. Users are urged to exercise caution and verify information independently.

  6. Legal and Tax Advice Disclaimer: Fidelity explicitly states that it does not provide legal or tax advice. Instead, users are encouraged to seek guidance from qualified professionals such as attorneys, tax professionals, or other advisors regarding their specific legal or tax situations. This emphasizes the limitations of the information provided and the necessity of tailored advice for individual circ*mstances.

In summary, the information from Fidelity demonstrates a commitment to user experience, data security, and transparency in acknowledging the inherent risks of investing. It also underscores the importance of seeking specialized advice for legal and tax matters, showcasing a responsible approach to providing financial services.

Alerts Overview | Fidelity Debit Card | Fidelity (2024)

FAQs

Alerts Overview | Fidelity Debit Card | Fidelity? ›

Transaction alerts, also known as debit card usage alerts, are notifications sent via text or email when your Fidelity® Debit Card is used. These alerts can be customized. You can select whether you would like an email and/or text message delivered. You can select more than one email address to receive an alert.

How do I get notifications when my debit card is used? ›

Check with your bank to see if you can sign up for SMS transaction alerts today. Transaction alerts are triggered whenever your card is used. This way, you can detect fraudulent activity—anytime and anywhere. If you're alerted to potential fraudulent activity, give your issuing bank a call to check.

How do I withdraw money from my Fidelity debit card? ›

Use your Fidelity® Debit Card for any purchases where Visa is accepted and withdraw cash at ATMs worldwide wherever you see the Visa, Plus®, or Star® logos. The amount of the purchase will be withdrawn from your Available to withdraw balance, and the debit will be posted to your Fidelity account within 5 business days.

Why am I getting texts from Fidelity Investments? ›

You may receive customer care contact information, complete terms and conditions, and access to our privacy policy by texting HELP. You may visit the Security CenterLog In Required at any time to manage your security preferences and unsubscribe to text alerts.

How do I cancel my Fidelity debit card? ›

You can close your debit card on the Manage debit cardsLog In Required page, using either the Fidelity Mobile app or online, by selecting the Close card link next to your card. If there are recurring transactions paid with the card, please provide updated payment information to the merchant(s) before closing the card.

Do debit cards give notifications? ›

Yes, you will receive card activity alerts for transaction activity performed with your debit card if the alert criteria are met.

Can I get an alert when my credit card is used? ›

Credit card alerts can help you: Track when your card is used: Get notified when your card is used for specific reasons and merchant-types, and identify potential problems faster. Stay on top of your finances: Monitor your card activity and help avoid late payments with balance and payment alerts.

Can you use Fidelity debit card internationally? ›

There may be a 1% fee charged when using your card outside of the US. Some merchants may ask if you want to pay for your purchase in US dollars. While it might be easier for you to do the math this way, it's typically more expensive.

Can I use my Fidelity debit card at an ATM? ›

Key features. Get reimbursed for all ATM fees when using the card as part of a Fidelity® Cash Management Account. Reimbursem*nts are also available with a Fidelity brokerage account. Access cash at more than one million ATMs worldwide, anywhere you see the Visa®, Plus®, or Star® logos.

How much can you withdraw from Fidelity debit card? ›

(A) Daily Limitation: A total, aggregate, combined daily withdrawal limitation of $2,500.00 exists on all ATM/Debit cards. Within this limitation, there are two categories: cash withdrawals and purchases. A $400.00 daily cash withdrawal limitation exists for ATM/Debit cards.

What are Fidelity alerts? ›

Transaction alerts, also known as debit card usage alerts, are notifications sent via text or email when your Fidelity® Debit Card is used. These alerts can be customized. You can select whether you would like an email and/or text message delivered. You can select more than one email address to receive an alert.

How do I check my Fidelity alerts? ›

Account Alerts can be tracked through the Message Center, providing you with insight into a number of important account-level events. To manage, delete, or edit Account Alerts, you will need to go to the Alerts section of Fidelity.com.

Does Fidelity send text messages? ›

We've enabled email, text, and online notifications for certain transactions to inform you in real time about events that can have a security or fraud impact on your Fidelity accounts. Please make sure your contact information is up to date by visiting your Profile so you don't miss any important communications.

How do I contact Fidelity debit card? ›

800-323-5353

What is the international fee for Fidelity debit card? ›

For each foreign transaction, there is a foreign transaction fee (currently, 1% of the transaction for non-US dollar transactions), which may be included in the amount charged to your account. This charge may apply whether or not there is a currency conversion.

How do I dispute a debit card with Fidelity? ›

You must immediately contact and report to Fidelity by calling 800-544-6666 if you suspect any unauthorized account activity, errors, or discrepancies, if you lose the device you normally use to contact us, or if you have not received your account statements.

Can you see if someone uses your debit card? ›

The easiest way to spot debit card fraud is to sign up for online banking and monitor your account for suspicious activity. Getting bank alerts, going paperless, destroying old debit cards, and protecting mobile devices are recommended ways to help prevent debit card fraud.

How can I track my debit card activity? ›

Banks can only locate the merchant of the last transactions, not the card itself. Debit and credit cards don't have built-in tracking technology. In cases of lost or stolen debit cards, getting a new card is often a safer choice since the card's information may have become compromised.

Can you tell if someone tried to use your debit card? ›

If you ever see suspicious, unexplained activity on your bank account, you should check for fraudulent charges on your debit card. You might spot purchases on your bank statement that you haven't made, see withdrawals at locations you haven't visited, or suddenly find that your scheduled payments have bounced.

How can you tell if someone is using your card? ›

Purchase notifications from your card issuer are a great way to keep track of your purchases in real-time. Receiving a notification for a purchase you didn't make is a strong sign your credit card number is being used by someone.

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