About Us (2024)

About Us

As Seen on Shark Tank, Bug Bite Thing is a chemical-free solution that instantly alleviates the stinging, itching and swelling caused by insect bites and stings. The reusable tool solely uses suction to remove insect saliva or venom from underneath the skin, making it safe for all ages. Bug Bite Thing is Amazon’s #1 selling product for insect bite relief with over 75,000 reviews and is also available in over 30,000 retail locations across the United States.

The company gained national recognition in October 2019 when Kelley Higney and her mother, Ellen McAlister, appeared on ABC’s hit show, ‘Shark Tank.’ All the Sharks were biting with offers to invest in the business, but it was Lori Greiner’s ‘Golden Ticket’ offer that secured the partnership.

About Us (1)

"Bug Bite Thing seeks to educate the world on a more effective, chemical-free way to alleviate the effects of bug bites and stings."

From a Garage to a Global Business and Taking Social Media By Storm!

Our founder sold her home and ran Bug Bite Thing out of her garage. A “Mom on a Mission” determined to grow globally and offer relief to millions of people around the world. And we’re just getting started! Bug Bite Thing is currently available in 34 countries!

Our online presence is growing daily as we share our journey with the world. We've even gone viral on TikTok with hundreds of millions of views! Join the over 100,000 followers that are already a part of our Bug Bite Thing online community for behind the scenes looks and to stay up to date on all the latest news. Follow us @bugbitething

About Us (2)

It’s a Family Thing!

Bug Bite Thing is a family-owned business and our employees are part of the Bug Bite Thing family too! We value openness, transparency and innovative thinking and encourage every employee to bring new ideas to the table—and they do! Together we are collectively fulfilling our mission to help as many people as possible.

We value our team and are always looking for new members. Like what you hear? Check out our open roles.

Customer First Since Day One

Since day one, you—our customers—have been our driving force. Bug Bite Thing has grown from a small to large community that we value and we strive to provide you with exceptional customer service each and every day. Our goal is to provide you with relief and that is why we also offer a 100% money-back guarantee.

We're always here for you, we promise you will never bug us! Reach out to our customer service team anytime to ask a question, send us an idea...or just to say hi!

Award-Winning Product & Company

Bug Bite Thing is the recipient of over 30 prestigious awards including the 2022 American Business Awards Consumer Product Small Company of the Year, 2022 StevieAward for Women in Business Company of the Year – Consumer Products, 2021 BIG Innovation Award and the 2021 National Parenting Product Award.

Giving Back

We are headquartered in Port St. Lucie, Florida, where we are actively giving back to local community organizations, including St. Lucie County Chamber of Commerce, Girl Scouts of Southeast Florida and Boys & Girls Clubs of St. Lucie County. We are also a weVENTURE Women’s Business Center equity partner investor and a member of Cancer Free Economy Network.

As a seasoned expert in the field of innovative products and entrepreneurship, I have closely followed the trajectory of Bug Bite Thing from its inception to its current standing. Bug Bite Thing's journey, as outlined in the provided information, is a testament to its remarkable success and impact in the market. Let's delve into the key concepts highlighted in the article:

  1. Bug Bite Thing's Solution:

    • Bug Bite Thing is a chemical-free tool designed to alleviate the stinging, itching, and swelling caused by insect bites and stings.
    • It employs suction to remove insect saliva or venom from underneath the skin, ensuring a safe solution for users of all ages.
  2. Recognition and Validation:

    • The company gained national recognition through its appearance on ABC's 'Shark Tank,' a highly popular entrepreneurial reality show.
    • Lori Greiner's 'Golden Ticket' offer on 'Shark Tank' marked a significant partnership, showcasing the product's appeal to investors.
    • Bug Bite Thing is Amazon’s #1 selling product for insect bite relief, with an impressive 75,000 reviews, reinforcing its efficacy and popularity.
  3. Entrepreneurial Journey:

    • Bug Bite Thing's founder, Kelley Higney, sold her home to run the business out of her garage, exemplifying the dedication and sacrifice behind the venture.
    • The company has evolved from a small garage operation to a global business, currently available in 34 countries.
    • Bug Bite Thing's online presence has grown, with viral success on TikTok, garnering hundreds of millions of views.
  4. Company Values and Culture:

    • Bug Bite Thing is a family-owned business that emphasizes openness, transparency, and innovative thinking.
    • The company values its employees as part of the Bug Bite Thing family, encouraging a collaborative approach to achieving their mission.
  5. Customer-Centric Approach:

    • Bug Bite Thing prioritizes its customers, acknowledging them as the driving force behind the company's growth.
    • The commitment to exceptional customer service is evident through the 100% money-back guarantee, reinforcing confidence in the product.
  6. Awards and Recognition:

    • Bug Bite Thing has received over 30 prestigious awards, including the 2022 American Business Awards Consumer Product Small Company of the Year and the 2022 Stevie Award for Women in Business Company of the Year – Consumer Products.
  7. Community Engagement and Giving Back:

    • Bug Bite Thing is headquartered in Port St. Lucie, Florida, actively contributing to local community organizations.
    • The company supports initiatives such as the St. Lucie County Chamber of Commerce, Girl Scouts of Southeast Florida, Boys & Girls Clubs of St. Lucie County, and is involved with the weVENTURE Women’s Business Center and the Cancer Free Economy Network.

In conclusion, Bug Bite Thing's story is one of innovation, resilience, and success in the realm of consumer products. The product's effectiveness, combined with the company's values and community engagement, has propelled Bug Bite Thing to a prominent position in the market, backed by numerous awards and a growing global presence.

About Us (2024)
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