A regular customer at sandwich chain Firehouse Subs in Ozark, Alabama, said that the store owner wished death upon her, following a dispute about her order.
Cinnamon Clarke told the outlet that she and her husband visited Firehouse Subs about once a week. But on this occasion, she noticed something was not right about her order.
Clarke said when she arrived home, her sandwich had hardly any meat in it. Disappointed, she called the shop and an employee told her to return so they could fix her order.
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The owner of the store, however, refused to substitute her order, according to Clarke. The situation prompted her to record her encounter.
She said the owner told her: "When I talk to God tonight, I'm going to see if he can come to your house and take you."
According to the outlet, Clarke said the owner's comments were another way of saying, "I'm going to pray that you die tonight." She added that she found it sad that anyone "would take Christ's name in vain."
Firehouse Subs did not immediately respond to Insider's request for comment.
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The company's corporate office told WRBL in a statement that it was "saddened to say that this guest was not treated with the heartfelt service we expect at one of our restaurants."
It added: "The behavior of the franchise owner at this location is not acceptable to us and is being addressed internally."
Heated incidents between customers and workers at chain restaurants frequently made headlines in 2021.
In October, a Waffle House employee pulled a gun on a customer during a dispute over his order. According to police reports, the incident stemmed from an argument over his "cheese eggs." The employee had apparently become enraged by the customer's complaint.
