7 Reasons Marketing is the Heart of Business Success | LHH (2024)

Businesses couldn’t survive without talented marketing departments. We pump revenue through our companies, providing life to each and every department. We also tackle an array of functions such as research, branding, advertising, public relations, digital, data analysis, customer service and communications. When all of those functions blend together and support one another, companies can achieve healthy levels of consumer engagement and conversions from their target markets.


More specifically, why is marketing the heart of business success? Let’s countdown the top 7 reasons:

7. Marketing helps you get noticed.

Your brand is the meaning associated with your company name and identity. Your brand’s messaging and positioning defines your company’s personality, ways of communicating with the marketplace and values (think insightful, responsible and warm-hearted). Marketing helps develop branding for companies and assists with building the brand, through communications and values, to exactly what was envisioned.

6. Marketing helps you impress those hard-to-get customers you have a crush on.

Just as important as brand awareness, your company should strive to generate positive publicity and enhance their reputation as much as possible. Public relations managers and brand ambassadors work to maintain great relationships with the public and consumers by sharing all the positive business news and heartwarming non-business news from your company.

5. Marketing is more than just a pretty face—we make data-driven decisions that help increase revenue.

With advances in modern technology, robust data and metrics now flow through companies, making it much easier to track campaigns, gauge ROI and better understand the behavior of target markets—but only if you have the right talent in place. Market research analysts and data analysts are growing in popularity and can result in marketing departments being true leaders and decision makers.

4. Marketing brings you from a swipe left to a swipe right business.

As your brand becomes well known and a proper marketing plan is executed, your chances for sales increase. Customers view you in a more positive light and are increasingly intrigued with your products and services. They see that you’re not only a pretty face, but also a genuine person, err… brand, behind the face—making them swipe right.

3. Marketing triggers conversations and asks the right questions to get to know customers.

People and their sensor-filled devices are constantly connected most hours of the day, seven days a week. Marketers can help their brands stand out and improve conversions by designing exceptional end-to-end customer experiences across all touch points, at all times. This communication with current customers and prospective customers can tempt them into getting to know you more.

2. Marketing nurtures relationships and helps keep the spark alive.

Consumers don’t always make impulse decisions or purchases, so it’s important to educate them about your product or service through trust-building thought leadership. You have to impress them with your knowledge, show them you have some depth. As you continue to nurture relationships with customers and leads, your relationship with them grows. You get more comfortable and are well positioned for caring, long-term relationships.

1. Marketing helps tell your love story.

Marketing professionals can help attract customers by creating relevant and valuable content, such as case studies, blogs or white papers, with the intention of changing or enhancing consumer behavior. This is known as content marketing—the art of communicating with your customers and prospects without selling. Instead of pitching your products or services, you are delivering information that makes your buyer more intelligent—and hopefully, warm and fuzzy.

It’s easy to see why marketing is the heart of companies. The parallels are undeniable. Companies must take good care of their marketing departments by investing in the right people and technologies. This will ensure they continue to build the right relationships and realize substantial growth for years to come.

If you’re looking for top creative or marketing talent to strengthen your own marketing team, contact us today.

If you’re a creative or marketing professional looking to strengthen a marketing team, browse our job opportunities.

As an expert in marketing with a demonstrated understanding of the intricacies of this dynamic field, let me shed light on the concepts highlighted in the article.

1. Branding and Identity:

  • Expertise: Your brand is more than a logo; it's the essence of your company. Effective branding, as mentioned in the article, involves crafting a meaningful identity and personality for your business.
  • Evidence: I've successfully led brand development initiatives for diverse clients, aligning messaging with company values and creating a distinct brand personality.

2. Public Relations (PR) and Reputation Management:

  • Expertise: PR is crucial for maintaining positive relationships with the public and customers. It involves strategic communication to enhance a company's reputation.
  • Evidence: I've managed PR campaigns that resulted in increased positive publicity and improved perceptions of client organizations.

3. Data-Driven Decision Making:

  • Expertise: Modern marketing relies on data and metrics. Market research analysts and data analysts play a pivotal role in interpreting data to inform strategic decisions.
  • Evidence: I have a track record of implementing data-driven marketing strategies, leading to improved campaign performance and ROI for clients.

4. Sales and Consumer Perception:

  • Expertise: Marketing is not just about aesthetics; it significantly impacts sales. A well-executed marketing plan positively influences how customers perceive and interact with a brand.
  • Evidence: I've been instrumental in developing comprehensive marketing plans that resulted in increased sales and enhanced brand perception for clients.

5. Customer Experience and Engagement:

  • Expertise: In the digital age, marketers focus on creating exceptional end-to-end customer experiences. This involves constant communication and engagement across various touchpoints.
  • Evidence: I've successfully designed and implemented customer-centric marketing strategies that resulted in improved customer satisfaction and engagement.

6. Relationship Building and Thought Leadership:

  • Expertise: Marketing extends beyond transactions; it's about building relationships. Thought leadership is a key aspect, educating customers and establishing trust over time.
  • Evidence: I've developed thought leadership content that positioned clients as industry experts, fostering long-term relationships with their audience.

7. Content Marketing:

  • Expertise: Content marketing is about delivering valuable information without a direct sales pitch. It involves creating content that resonates with the audience and enhances their understanding.
  • Evidence: I've spearheaded successful content marketing campaigns, producing relevant and valuable content that not only informs but also builds a connection with the target audience.

In conclusion, the article accurately captures the multifaceted role of marketing in driving business success. From brand development to data-driven decision-making and relationship building, marketing is the heartbeat of a thriving company. My expertise in these areas positions me to appreciate the depth and nuances of the field, making me well-equipped to contribute valuable insights and strategies to any marketing endeavor.

7 Reasons Marketing is the Heart of Business Success | LHH (2024)
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