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Since its foundation in 2008, Airbnb has become a popular platform for people to rent short-term stays, most often for vacations or business trips. It was a cheaper alternative to hotels and it provided a cozy and more home-like atmosphere.
In the last couple of years, it seems that people have been changing their minds and don’t like how the service is evolving. Many people have noticed that hosts have started listing various chores the guests must finish before leaving, even though they pay quite high cleaning fees.
The topic was brought up once again by comedian Caleb Hearon who tweeted that he’s done with Airbnb and their ridiculous requirements for guests. He expressed that it isn’t worth it and he will be staying at hotels now.
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#1
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Pisco Pisco Community Member Follow
I dont really get the criticism against Airbnb in this site. It must be a USA problem. I used Airbnb for years in several european countries and i had never had an issue. For a very low ammount you get an entire house with bathroom, living room and kitchen.
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Caleb Hearon was a stand-up comedian in Chicago, but now has relocated to Los Angeles and creates content mainly on Twitter. He also has a podcast with Shelby Wolstein on which they reflect on art, media and culture in a comedic way. Caleb has 242k followers on Twitter, so a post going viral is not a surprise. One of the most recent ones that reached a wider audience than usual was a tweet about Airbnb.
#2
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DennyS (denzoren) DennyS (denzoren) Community Member Follow
Clearly they wanted you to pay the fee...and clean up everything better than it was before you arrived.
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#3
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Tamra Tamra Community Member Follow
I would have fetched the violin, then charged everyone $20 for a seat at the concert.
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In that post, Caleb says that he is done with this service because the hosts list the most ridiculous requirements like having a curfew or a list of chores to do. On one of the most recent stays, Caleb was instructed to take out his trash, do his dishes and water the plants. Airbnb was supposed to be an alternative to hotels, but Caleb would rather choose them over an Airbnb stay. The tweet currently has almost 400k likes and nearly 3k people joined the conversation. Most of them agreed with the original tweet and gave examples of their Airbnb hosts listing the things they can, can’t and should do. ADVERTIsem*nT
#4
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Poultry Geist Poultry Geist Community Member Follow
And a continental breakfast!
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#5
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- - Community Member Follow
Maybe the cat got sick of doing chores, too.
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As you can imagine, Airbnb is mostly used by tourists and the purpose of their stay is a vacation. They pay for the service, but the hosts tell them to bring their own sheets, to start the laundry or to throw away the trash. That can make a vacation feel less relaxing as it seems that you didn’t escape your home and you paid someone only to do your own chores. There were also some Airbnb hosts in the comments and they defended themselves, saying that it is their home and they shouldn’t even be asking for the guests to clean up as it is just common courtesy.
#6
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C W C W Community Member Follow
Exactly you pay hundreds of dollars usually in cleaning fees and then they expect you to clean their house
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#7
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I’m A Black Cat I’m A Black Cat Community Member Follow
Um what?
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Other Twitter users had a big problem with that view and showed screenshots of the bills they would have to pay for some stays, which included cleaning fees reaching and surpassing $100, so they don’t think these hosts have a right to ask them to do chores. ADVERTIsem*nT Hosts would clap back saying that people don’t leave messes in hotels either and it is just nice to collect trash and put your towels into one pile before leaving. They claim that it’s the same, but Airbnb is a better choice because it’s cheaper.
#8
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- - Community Member Follow
That sounds truly unprofessional. Hubby & I stayed at a regular B&B. The owner told us there was a water shortage and we adjusted. No mind-reading required.
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#9
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LongCoolWomanInABlackDress LongCoolWomanInABlackDress Community Member Follow
I haven't used the service yet but aren't your hosts usually gone during your stay?
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Also, the hosts have to deal with damaged things and get their things stolen, so they want to be compensated for that risk. On the other hand, a lot of people get scammed because the photos don’t reflect reality and they might come to a place where there is a huge hole in the ceiling. To make sure their homes are kept safe, the hosts might set up cameras, but then the guests feel uncomfortable and creeped out, especially if those cameras are in the bedroom or such a place like a hot tub.
#10
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C W C W Community Member Follow
When they tell you the neighbors can’t hear you that means it’s an illegal Airbnb. They’re worried the neighbors are going to report them to the landlord or HOA or co-op what have you
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#11
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C W C W Community Member Follow
So they had an illegal Airbnb
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The discussion in the thread seems endless, as for any complaint a guest has, a host has a counterargument. However, there were a few people who had quite a logical explanation to this whole situation. Colby Howard explains that new Airbnb homeowners just didn’t know what they were getting into. And they definitely don’t know how the service industry works.
#12
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Ellie McGrath Ellie McGrath Community Member Follow
NO. In caps
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#13
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Bittersweetie Bittersweetie Community Member
It's like you need the stealth suit upgrade or potion for this place
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He presents a scenario of a host hiring a cleaning person, but they quit after two months. Or you are at work and get a call that something broke at the house, so you have to fix it if you don’t want to receive a bad review. To make their own lives more convenient, the hosts just put those responsibilities on the guests. Colby thinks that “Airbnb stands for Air Bed and Breakfast for a reason.” One of the thoughts he expressed probably sums up really well what most guests think: “You’re getting paid to provide a great experience and put up with all the c**p that you yourself give hotels and rentals when you vacation. That’s the deal you made.”
#14
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C W C W Community Member Follow
Ha! That thing would be on all day and the reviews that I wrote would certainly point out the scam
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#15
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- - Community Member Follow
I fed a friend's cats, but that was in exchange for a weekend at her loft while she took a short vacation with her boyfriend. Win-win.
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Do you agree that Airbnb hosts are asking for too much from their guests? What were your experiences with Airbnb stays? Do you think people are just entitled and think they think they are too good to take care of someone else’s home? Let us know your thoughts on the topic in the comments!
#16
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Kristin Ingersoll Kristin Ingersoll Community Member Follow
Where are you supposed to take the maid... exactly???
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#17
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DennyS (denzoren) DennyS (denzoren) Community Member Follow
That is wayyy to much, wouldn't a hotel be cheaper? I'm assuming.
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#18
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DennyS (denzoren) DennyS (denzoren) Community Member Follow
"Excessive paper towel usage"....wow. Is there a bounty for Bounty?
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#19
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DennyS (denzoren) DennyS (denzoren) Community Member Follow
The more I read the more I don't want to use this service.
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#20
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Spittnimage Spittnimage Community Member Follow
Cleaning fees are just a way for owner to make extra money.
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#21
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James G. Currie James G. Currie Community Member Follow
Oh, how convenient, they put the trash in a convenient location for you to recycle! lol
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#22
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DennyS (denzoren) DennyS (denzoren) Community Member Follow
Cleaning the trash $300 Taking out the trash $100....not getting any more clients....priceless.
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#23
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New Everywhere New Everywhere Community Member Follow
EZOO weekend and they didn't expect at least a little glitter
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#24
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Brendan Roberts Brendan Roberts Community Member Follow
"I'm a 15yo drug dealer, who gets A LOT of deliveries, and needs WiFi to call foreign contacts. Can I pay you in cash?"
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#25
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Lazy Panda Lazy Panda Community Member Follow
Setting an early alarm my last day of vacation to make sure I can shower before I start the laundry, run the dishwasher, and take the trash to the dump and be out by 10 sharp!
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#26
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Whippet With A Cheeseburger Whippet With A Cheeseburger Community Member Follow
“Oh, and please blow all the leaves off the driveway and patio too. Leafblower will not be provided, you can use your own. If you’re too loud, there’s a $200 noise fee.Thanks for staying at Palm Cabin!”
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#27
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James G. Currie James G. Currie Community Member Follow
Five pages... Oh goodie! kindling for the outdoor grill to cook my steaks on!
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#28
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James G. Currie James G. Currie Community Member Follow
No...that is what the Cleaning Fee is for. To pay for a cleaner to come in and do it. (Mind you, the cleaners likely only receive $20 each.)
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#29
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C W C W Community Member Follow
This should be illegal! I’m pretty sure that most Airbnb owners have figured out that if they make an impossible list and you don’t follow through they get more money and the feeling of righteousness
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#30
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James G. Currie James G. Currie Community Member Follow
That is illegal, is it not? Contact someone in the City and State to see about having them chat with creating a Life Threatening situation for a tenant. -- I equate this to a landlord turning off the heat in the middle of the winter.
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#31
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Janet Graham Janet Graham Community Member Follow
I hope that renters can rate just like the owners.
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#32
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Tim Tim Community Member Follow
I don't mind stripping the bed. A couple times, I've stayed in a place with more beds than people, and this way, they know which beds were used.
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#33
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Guacamole Boy Guacamole Boy Community Member Follow
I´m curious. I´ve stayed at airbnbs before but through friends I've stayed with. So I´m curious when it comes to situations like these. Was the airbnb advertised with that warning or do you find out you can´t cook meat after you booked it?
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What do you think ?
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Nikki Sevven Nikki Sevven Community Member Follow
A lot of these were more expensive than a high end hotel, ffs. Why would you spend more money to do someone else's chores?
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Shane S Shane S Community Member Follow
Sometimes it’s nice when you want a full kitchen, laundry, and/or a multi room house for the whole family. Otherwise, I’m going to the hotel.
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Dr M Dr M Community Member Follow
My neighborhood is mostly empty houses. All Vacasa and Airbnb and they stand empty 3/4 of the year while families struggle to find housing and people live in tents on the freeway.
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Joi Cain Joi Cain Community Member Follow
Yes sir! My daughters family can't find a home in the greater Seattle area without being outbid by these buyers
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V Martinez V Martinez Community Member Follow
I'd be fine stripping the bed(s) and leaving the linen in a pile in the room or by the washer. I'd be fine washing the dishes I used. If there's a small amount of trash, no prob to leave it. If there much more, smelly, or many people contributing to the trash, I'd take it out. At a hotel, they do this stuff for you, an Airbnb can be different. Now if we went past the basics, and caused a huge mess and didn't clean it, I'd understand being charged a cleaning fee. If I'm being charged a cleaning fee regardless, then I plan to do little to no cleaning at all. They can earn that fee. Many of the rules these people want are beyond ridiculous and makes me wonder how they even get people in. And a few make it sound like the the owners are also in the home, not just next door! Why stay if the owners are there also? Creepy!
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Kathryn Baylis Kathryn Baylis Community Member Follow
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Nikki Sevven Nikki Sevven Community Member Follow
A lot of these were more expensive than a high end hotel, ffs. Why would you spend more money to do someone else's chores?
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Shane S Shane S Community Member Follow
Sometimes it’s nice when you want a full kitchen, laundry, and/or a multi room house for the whole family. Otherwise, I’m going to the hotel.
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Dr M Dr M Community Member Follow
My neighborhood is mostly empty houses. All Vacasa and Airbnb and they stand empty 3/4 of the year while families struggle to find housing and people live in tents on the freeway.
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Joi Cain Joi Cain Community Member Follow
Yes sir! My daughters family can't find a home in the greater Seattle area without being outbid by these buyers
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V Martinez V Martinez Community Member Follow
I'd be fine stripping the bed(s) and leaving the linen in a pile in the room or by the washer. I'd be fine washing the dishes I used. If there's a small amount of trash, no prob to leave it. If there much more, smelly, or many people contributing to the trash, I'd take it out. At a hotel, they do this stuff for you, an Airbnb can be different. Now if we went past the basics, and caused a huge mess and didn't clean it, I'd understand being charged a cleaning fee. If I'm being charged a cleaning fee regardless, then I plan to do little to no cleaning at all. They can earn that fee. Many of the rules these people want are beyond ridiculous and makes me wonder how they even get people in. And a few make it sound like the the owners are also in the home, not just next door! Why stay if the owners are there also? Creepy!
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Kathryn Baylis Kathryn Baylis Community Member Follow
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