318 – Your Relationship with Money. Take a Seat on the Couch with Connie Vanderzanden - Sue Monhait (2024)

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Gift biz unwrapped episode 318 Is going to have a thing

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that happens in their businesses like,

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Oh, attentive gifters bakers,

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resources, and the support you need to grow.

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Your gift biz.

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Here is your host gift biz gal Sue moon Heights.

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Hi there it's soon.

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And thanks for joining me here today.

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moving into the topic of today's show.

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I have to say,

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I have the utmost respect for you.

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If you love numbers,

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as our guest would say,

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if it's in your human design,

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but my hunch is your more like me and understand that

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numbers are a necessary part of running your business,

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but you'd much rather be creating or talking with customers.

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You're going to hear a down-home honest girl,

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chat all about things.

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Financial that will help you feel a little bit more friendly

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towards your budget.

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Today. We're going to be chatting with Connie Vander.

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Zanden Connie is a cashflow and business mentor.

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And even with her 35 plus years of accounting experience,

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it didn't prepare her for the monster of a business.

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She created,

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it had $50,000

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in debt and she didn't pay herself for six years.

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So what did she do?

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Connie crafted a solution with an easy system that worked to

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turn things around.

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Then she started sharing it with others.

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Now she works one-on-one with women entrepreneurs blending the how to,

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with the mindset to create a healthy,

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long lasting relationship with money.

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It's not about what your top line revenue is.

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It's what you do with it.

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That matters while a budget is the first step.

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You also have to look at what your natural style is

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with money and your subconscious beliefs.

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That way you can call those things out in the budget

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before they sidetrack your efforts.

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Tiny is a true Oregonian,

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born and raised in the Pacific Northwest,

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where she spends time with her husband of 35 years.

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And they're for baby.

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All right,

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you already have me up for a baby Connie.

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Welcome to the gift biz on rapt podcast.

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Thanks you.

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I am so excited to be here,

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but yes,

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my fur baby is just enough for us.

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Love it.

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Love it.

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What kind?

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He or she it's,

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she she's a black Lab mix with the Weimer Amer and

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German short hair.

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So she's got that the lab,

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ears and attention to this playfulness and the winery and her

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body though.

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So it's kind of a sleek body.

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And then the German short hair is like,

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she loves squirrels and balls.

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Absolutely love that.

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And all our life we've always had black dogs too.

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I've just gravitated to the black guys for some reason.

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I don't know if they're so,

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so super cute.

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At one point we were thinking of getting another dog and

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my kids wanted white and I'm like,

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Nope, we're not having two different colors of fur in the

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house. It's one or the other only.

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I like that.

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Yes. Yeah.

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One color is enough for me to handle,

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but anyway,

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let's do,

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what's become a tradition here and that is,

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have you share a different side of yourself by way of

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a motivational candle.

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So if you were to describe a candle that would be

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made just for you,

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Connie, what color would it be and what would be a

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quote on your candle?

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Yeah, so I've always got back to what my first life

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coach and I worked on.

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So when I was reached burnout,

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I reached out to a life coach and the work we

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did, the phrase came,

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the calm that cradles the universe.

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And I was like,

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it was hard to really dive into that piece,

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but that's,

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I think what the candle would be called.

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I think it's like you would look at it and you

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would like,

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just feel into the calm of whatever's chaos of whatever storm

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is around you and then just breathe.

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And there wasn't a full saying around it.

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It's just,

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I felt that that's what the candle wanted to be called

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today. I love it.

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And boy,

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we all need your candle.

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And my calm,

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like when I need to reset is going out into the

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Pacific Northwest,

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into the forest where there's lots of pine Douglas first.

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So it would be dark forest green.

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And the key piece would be getting that first smell because

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that forest smell can be very clingy and overwhelming in some

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candles. So I have to work really well with the smell

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ologist to get that.

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But I think there would also be some frankincense are clove

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and cinnamon and probably some spearmint to round out that first

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smell. Beautiful.

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That would be a candle I would buy for sure.

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You know,

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and there's always that piece in calming of getting into nature.

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We forget that often,

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so, okay.

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I cannot even start this conversation without understanding more about this

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business. They got you so heavily in debt.

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Like we can not just pass over that.

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You've got to tell us the story.

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The story was,

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I got married at 19 and this is kind of a

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little longer story,

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but at 19 I just thought I wanted to be married

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and eventually have kids.

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So I chose a career that was really easy for me.

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And so math had always been easy for me in school.

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And my math teacher was very unhappy with me,

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but I decided to go into bookkeeping and accounting.

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I think he thought I was going to be a teacher,

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which is funny because that's what I do now.

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So I went into bookkeeping,

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accounting, and that's what my mom did.

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And it was just going to be short-term.

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We were going to have kids and I had some infertility

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issues five years later.

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And the problem was,

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is I never changed the career.

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So we changed our dream or life dream.

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And I just continued into accounting and then founded a business

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of 19 years.

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And I was like,

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wait a minute.

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I got to be 52.

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And I was like,

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wait a minute.

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I do not like this.

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How does that even happen?

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Right. How do those numbers creep up?

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And we don't even realize it both in our age,

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but then also in our debt.

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I don't know.

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I don't get that.

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Well, I think it's because in the hustle phase,

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like a lot of times I work with business owners that

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are so much in the hustle phase of growth.

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So this didn't happen until I decided to grow my business,

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to expand what I was doing.

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And so I've been in business seven years before that happened

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and had this big dream.

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And the problem was I didn't create any plan.

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I just dove straight into it.

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And I drove straight into expenses and I created expenses in

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an office and all the things that went with it based

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on what I thought other people wanted.

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And I still continued to ignore the numbers.

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And I would like only pay attention to money.

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Like at one o'clock at night,

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1:00 AM in the morning,

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actually, because that's the only space I had that I wasn't

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running the business or managing the team or doing client calls

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or anything.

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It was very minimal paying attention to what was going on

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and the debt slowly and slowly increased until I hit a

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rock bottom moment.

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And I was like,

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wow, I can't do this.

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I think that the moment was when I pushed a W2

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across the table where my husband had to see it to

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our financial advisor and they were like,

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that's your W2?

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I was like,

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yeah, that's my W2.

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And I had been doing some figures for my business for

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a long time,

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but nothing was coming down to me.

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Everything was going out based on occupancy and to the team

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and everything else.

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But I wasn't feeding myself.

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I wasn't feeding my family and I had debt on the

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family and on the business and it just couldn't continue that

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way. So I had to have a moment where I had

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to pause and breathe and figure out what else to do

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next. And this happens all the time in businesses.

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We just get so busy in that hustle.

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We don't pay attention to what else is going on.

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Well, it's really true.

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And I appreciate you sharing this with us because someone who

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is a number of efficient natto to have that happen to

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you, I think it helps other people who might be listening,

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who are in a similar situation,

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get the fact that it's not about them and their lack

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of whatever the story is that they're trying to tell themself.

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Right? I see.

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So often people who are starting their businesses,

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they're doing one of a few things.

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First, they're saying,

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well, I have X amount of money and I'm going to

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start that way,

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but they're like,

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but I'm going to grow so slow.

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So there's that challenge.

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And then we have people who will say,

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well, I'm going to go and get it,

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take out a loan because then I'll have money.

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And then they run through their loan without really having produced

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anything that can start paying it back.

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So they get stuck there.

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Or there's the whole saying you have to spend money to

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make money.

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So they take savings and keep spending and keep spending and

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keep spending because they think the real turn is right around

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the corner.

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And then it leads into $50,000

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worth of debt.

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Like there's so many ways you can get there.

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And I'm also going to say that I think $5,000

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of debt for some people is way,

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way, way too much.

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50,000 is for some people,

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way, way,

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way too much.

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Everyone is different.

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So you've got to take all the conversation.

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I think in what we're going to talk about,

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Connie, I have no idea where we're going to get into,

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but it's very personal,

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I think.

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Would you agree?

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Yeah, it is.

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Everyone has a different set point for their numbers and yeah,

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5,000 can be just excruciating for one person.

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50,000 to me was the most heaviest thing I could carry

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and the things I had to learn to be okay with

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that and to like learn how to love and understand where

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my debt came from and love and understand the person that

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created that.

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Oh, that's interesting.

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Yeah, that was the interesting piece.

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Was there was no blaming,

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but that person just didn't know enough at that time.

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But now that I do know that I can look back

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and give them compassion,

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just like our younger self,

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when we do inner child work,

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is that understanding and giving love to that person because they

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didn't know anything.

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It took a while to get to this point where I

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could talk about it today.

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Right. But for you,

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we hear this often in the entrepreneurial world,

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don't we is,

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you've created a solution that now you can share forward to

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for others.

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So bring us to the hero.

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Part of your story with your first business,

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how did you get out of debt or just like the

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summary story of what happened with that and what led you

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to where you are today?

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First, my coach at the time gave me a book called

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profit first by Mike<inaudible> and was that light bulb moment.

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Everyone's going to have a thing that happens in their businesses

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like, Oh,

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and that was it.

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And so I started implementing it and then I saw all

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the places where I hit roadblocks.

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I stole from the accounts,

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I didn't follow the plan.

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So I found out that this wasn't the end all solution.

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There was some good pieces in it,

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but it wasn't the end all solution.

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So I had to like take a moment and pause and

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think, okay,

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what's going on?

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And I had to explore my own money habits,

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a little further realized I was a spender.

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I get a lot of pleasure from that.

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And that as a risk taker,

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as an entrepreneur,

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I can't create money.

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As I'm jumping off the cliff,

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I have to create some stability.

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That's such a scary Image,

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Right? Jump off the cliff.

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So the combination of the two is what happened.

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So it took a year for me to figure out,

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okay, what is going on with me?

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And then what kind of structure and pieces can I have

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in place and had to create a brand new relationship with

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me and money.

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And it's different for every business I work with.

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Every person has a different desire and goal.

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We call it their big dream and how is money going

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to show up and support that.

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But overall,

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they just need a little bit of structure,

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a way to talk to money and a way to know

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their numbers so that they can move forward.

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But it's going to look different depending on where everyone is

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in their journey.

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Yeah. What I'm hearing you saying if I were to summarize

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is textbook learning,

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isn't all of it.

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It's part of it,

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but then understanding who you are as a person where your

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sensitivities are,

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what motivates you and how you interact with money,

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wherever that came from is the additional component that you have

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to have to make sure that you're putting in place and

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then taking actions that are going to work for you.

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Yeah. That's a beautiful summary.

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All right,

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good. So this is an area that I am not as

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good at.

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I've always been good with money in terms of my Results,

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for the most part,

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like we all have our hiccups,

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right. But I also take the slow and careful approach.

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Most of the time we were talking a little bit as

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we were chatting before I pushed the record button,

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that a lot of the grounding that we have with money

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comes unconsciously as we're growing up.

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When we're young.

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Let's talk about that a little bit.

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Yeah. Our actual money mindset is actually put into our subconscious

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by the time we're around seven,

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maybe eight or nine.

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So whatever was going on in your family,

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it could be your parents.

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It could be your grandparents or your external family unit,

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whatever you saw,

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whatever languages you heard or fights you might've seen and heard

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that got set in your subconscious.

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So for me,

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my dad was actual,

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he stole money and he stole money,

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not from my brother and I,

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which is why my parents got divorced.

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And so there was a lot of fighting.

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And my mom,

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as a single mother,

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there was a lot of lack.

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And so those pieces got stuck in my subconscious.

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And even though I wasn't actively making decisions from there,

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they would always come up and influence those decisions as I

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was going through it.

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And so it's interesting to go back and not to blame

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our parents or our family units,

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but to actually be aware of it.

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My grandparents went through the depression.

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And so a lot of the things that I have in

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my household,

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I don't know if anyone's else's grandparents did that,

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but I always have to have a little extra toilet paper.

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Of course we've gone through COVID.

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So we always have a little extra,

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We were all impacted with this and our children are going

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to pay for this future.

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It sounds like those things influence Our buying behaviors and how

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we interact with money.

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And so we have to start there.

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And then once we're aware of that,

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we can grow from that.

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But a lot of us weren't like I had no entrepreneurial

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parents, no entrepreneurial relatives,

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all of them were employee mindset,

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which is very different when you go to being an owning

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your own business.

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But that's exactly the mindset I came into the business with,

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which was hard was that person,

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that boss almost killed me.

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Well, how did you get raised?

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What was the influences around you when you were in that

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young developing mindset?

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All my life.

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And even now,

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like there always seems to be money equals tension.

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Whether it's talk about money,

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having enough money,

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what you will spend your money on.

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All of that,

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it seems like there's such emotion and conflict around money.

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I'm trying to think of anybody who hasn't had,

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something like that.

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So I guess it's interesting just to understand for yourself where

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it came from and define for yourself what your thoughts are.

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I'm quite sure some people have never really thought about it

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before in that way.

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No, we haven't thought about it.

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And then we're adults.

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Now we get to choose.

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Now, if that mindset is serving you,

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you may not want to change it.

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But most of the time,

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if we've created debt and something about our relationship with money,

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isn't going the right way.

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We're actually using a subconscious belief and we have to like

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get underneath.

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And it's not always the most happy experience to get under

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there, but to get under there and see,

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what's really helping us make those decisions and then choose.

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What other things would you like to do if you would

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like to be more of a giver or more of a

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saver, let's say as a spender,

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I want to be more of a saber.

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What would that look like?

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And how could I get there?

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And what's that number that I would want to have.

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Those are things that we can take action on.

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All right.

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So let's circle this to people who are listening here and

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thinking about this in relation to their business.

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So I think the very first thing I'm hearing is you

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don't have some thinking about where your position on money could

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have originated.

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That could be very insightful and kind of define who you

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are. Like,

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I think everyone knows if they're a spender or a saver,

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right. I told my daughter the other day that I said,

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we'd probably be broke if the financial control was just up

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to me because of whatever,

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I'm not going to go into that.

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However, interestingly enough,

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all my businesses have been profitable.

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Number one,

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this is interesting.

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So analyze me,

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Connie. So on the personal side,

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I will spend not to get crazy in debt,

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but I will spend without too much worry because if I

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want something but not obnoxious,

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not crazy,

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but when it came to the business,

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I was very rigid.

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If I didn't have the money,

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I didn't spend the money.

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And so every single business that I've created is now three

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have always been profitable without ever alone.

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I have really a different mindset,

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personal versus business.

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Yeah. And that's pretty common.

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I mean,

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I think in that mindset is that we get so hung

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up. It's kind of the same thing.

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Why people have fear around the tax man or taxes,

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they want to do it right.

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And so sometimes when we get into business,

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it's all about,

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we got to do the right thing.

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We got to be the best steward of money.

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We've got to make the right choices with it.

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Now I will say,

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not a lot of businesses will do that.

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Maybe you're in the top 20% of the businesses I've worked

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with that,

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go in and say,

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okay, I'm going to not spend more than I have.

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But I think it's that,

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I don't know.

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Maybe did you have a family member that was like showed

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you how,

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what a budget was or showed you?

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What spin actual steward was Not a family member,

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but when I was in corporate,

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I was responsible for a budget worth millions and millions of

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dollars. And although it wasn't my own money,

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I knew my job would be at risk.

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If I didn't manage my budgets properly,

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I've always thought of it as I love the businesses that

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I have so much or else I would be doing something

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different that I want to make sure that they're healthy so

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I can keep going.

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Like I said earlier,

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I will grow slower so that I can sleep at night.

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Number one,

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not be worried about paying all the bills cause that's too

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stressful. And then just be healthier overall as business.

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I've always done it that way.

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So I don't know,

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but I understand how companies start and they raise money or

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they take out a loan because they have to for the

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product or the industry that they're going to be in.

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And then they recoup it and end up moving on to

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be a very successful business.

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That's just not me.

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And I'm thinking for our handmade creators here,

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that doesn't need to be them either.

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Right. It doesn't have to be that way.

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If I hadn't grown and gotten my commercial space and had

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to buy equipment for our team members,

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I could have done it differently.

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It's that growth phase of like,

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how are you going to get there?

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And I also did consider I wasn't friends with dad at

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the time as well.

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And so I hadn't considered the repayment plan.

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And my relationship with credit was interesting.

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Like one of my coaches said,

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why don't you freeze your credit card?

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And I felt like I was going to cut off my

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right arm.

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I was like,

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seriously, I went into some so much panic and that she's

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just like,

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you're just going to freeze it.

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It's still there.

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You can the prostate and use it.

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But it felt like I was so dependent.

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I had a co-dependency relationship with debt again,

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that came from how I was raised and how I learned

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about debt.

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And so my husband has not the same,

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a relationship with debt as I do.

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And so it was interesting to see both point of views.

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Yeah. But businesses don't have to do that way.

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And I think with the cash handling system too,

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is like,

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people are starting their business and they're like,

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okay, I don't want to go into debt.

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I want to be sustainable.

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I want to be profitable.

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And so what does mean it could mean like you are,

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as every sale comes out,

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that you're really exploring your costs.

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You're really calling out your value.

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When you put a price on your goods and you're creating

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some cash savings that will instantly make your business more sustainable.

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If you can keep some of the money in the business,

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which I think is different than the restaurants or the,

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that are just going in there trying to survive.

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COVID is that every money that comes in is right,

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going right back out.

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And they're not creating that savings that sustainability there.

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Yeah. We talk a lot about pricing,

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a product because as handmade product maker is one of the

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things we often leave out when we're just starting is production

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time for ourselves.

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We're paying ourselves for that time that we've put in.

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And considering that as being part of product creation,

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which it is because if ever that portion of your price,

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you're going to have to job out because you are growing

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and you need to hire somebody that would then be going

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to them.

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But the other portion of that is your margin.

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And the way I like to say it,

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tell me what you think,

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because you might help me.

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I'm going forward here too.

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But the other way I talk about this is your margin.

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Isn't just the dollars that go into your pocket.

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Like how profit first talks,

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but also a portion that gets reinvested in the company.

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And I think both those line items are important salary for

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yourself. I don't even care if it's a penny or a

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dime to start with,

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but like having this specific line items.

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So you see them from the start.

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And if it's,

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like I said,

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the smallest number that it could possibly be,

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but allocating certain numbers to those lines.

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So you get in the habit right?

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From the beginning.

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I love that piece because that's exactly how I got into

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debt is that I didn't consider that I went from being

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a solo preneur to having commercial space and team.

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And I forgot to add all those costs into my overhead

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and I didn't increase my pricing.

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And so that's a common thing to happen and I just

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fell into that cycle and it took a while to get

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back out.

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But yeah,

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that profit it's about being intentional with how you want to

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do your pricing and your resources.

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And it's like calling out the lines and don't be afraid

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to call it out.

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Nobody's going to see it.

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It's your work.

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When I go buy a really good gluten-free scone at my

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local bakery,

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I'm not asking,

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so what's your market here.

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Right? I just want the product.

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If I'm really drawn to a piece of artwork,

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it's that emotional connection I'm making.

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I'm not thinking about what the back end of it is.

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So it's really up to us as the maker to call

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out what price is good that makes us sustainable so that

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we just show up and do it again.

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And again and again.

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And so I remember one coach I worked with,

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she was like,

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yeah, that profit margin.

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I want you to take all your costs and then add

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70% to that.

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And I couldn't do it,

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but I got up there.

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I got to like 40 to 50%.

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But there's that covering that?

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What if it takes longer?

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What if you're not creatively inspired to keep moving forward?

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What if there's a big issue?

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Is that covered a CYA?

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Yeah. Part of the budget as well,

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but it's also investing for taxes.

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It's investing for the future of the growth it's investing for

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the new machinery you might need to buy it's that overhead

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profit margin covers all those future things as well as what

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your existing costs are.

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Yeah. I remember when I started my first business,

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it was out of my house.

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So obviously the margins were a little different,

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but very,

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very quickly the business grew and I had to rent a

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facility for production.

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And luckily that all worked for me because I had landed

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a large account and that large account covered the lease a

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hundred percent.

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So I'm like,

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okay, this is great right now I'm at neutral.

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But any additional business that I have can go towards all

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these other expenses and et cetera,

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et cetera.

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But seriously,

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I was finding hidden costs coming left and right,

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like city permit,

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business permit,

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X amount of dollars,

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fire license,

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X amount of dollars,

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garbage hauling X amount of dollars,

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like things you don't even know.

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And then that goes to your email list grows.

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So all of a sudden your service provider is charging you

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more because you've got a bigger email list.

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Like there's things that no matter what you do are going

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to come out of the woodwork that you weren't considering.

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So again,

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because I told you,

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I like to sleep well at night.

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Yes. Having even just a little stash or knowing that you're

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going to need to fuel that stash at some point,

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because let's also bring it to reality.

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Sometimes you don't have the money for the stash yet,

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but recognizing that that should be in place.

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It just keeps you healthier.

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And when something comes up that you weren't expecting,

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you're like,

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okay, this is why I have that reserve ready to go.

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Great. And it depends on people's intention with money as well.

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It might be more than one account and you might need

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to give money an actual job,

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especially for businesses that require inventory,

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or they require to buy products to put on the shelves

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and like retail or items to build the product that you're

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doing. I don't have that as much.

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So sometimes you may need a savings counts just for that,

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because that will,

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especially in restaurants and bakery,

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they don't have the cash there to keep reinvesting and supplies

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can cause a lot of problems with the business,

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but have a savings account and give it a name,

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give it a job and break it up if you need

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to so that you can visually see it.

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And it makes more sense,

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okay. The savings accounts for this purpose,

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and this is for this purpose,

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again, create a better relationship so that you know how you're

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going to intentionally use those resources and then whatever number it

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is. So some of my clients like to co-mingle everything,

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but they have a set number that they need in those

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accounts. I need my accounts broken out because I need to

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see it that way.

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Yeah, no,

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that's good.

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Give your dollars a job.

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And if you need to the separate accounts so that you

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know that this is an,

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let's just say that this is the one that's going to

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be your safer emergencies.

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Once the money goes in,

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it does not come out unless it's for that particular thing.

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So I guess this circles back to our,

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I'm going to call it your money personality or your relationship

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with money,

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whether you need to have it separate,

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whether it can be mingled together and knowing yourself and how

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you manage money,

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being really honest with yourself,

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It does.

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And that's where the cash handling system works like that.

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And they've gonna go back to the profit first system.

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The things that it did get right was the cash handling

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system is like when money comes in,

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can we create paws around it so that we can intentionally

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move the money into the intentional accounts that we want before

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we spend it?

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Because a lot of the time we don't save for taxes

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because we've already spent the money to run the business in

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which we will get into tax liability issues.

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Or we haven't paid ourselves because we paid everybody else,

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but ourselves.

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So how can you flip those uses and intentionally pay yourself

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first or intentionally,

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say for taxes,

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as many comes in,

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creates a smaller bucket for operational,

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which again creates more sustainability so that you know,

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whether you can grow or not.

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And then the savings accounts can help you with those decisions

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about future growth and how to get there.

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That's where the pause in it.

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It helps and money loves that money.

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Loves it.

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If you hold onto it a little longer,

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you could throw some celebration in there with it and it

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helps just pay attention to it a little bit more.

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And sometimes depending on where you put it,

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it makes more money.

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Yes. That's a hard one right now,

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but yes.

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Yeah, for sure right now,

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but all right,

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so here's a question for you story.

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There's a woman,

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who's a knitter.

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She starts her business.

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Online customers are buying product from her in her community.

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All of a sudden,

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a cute little boutique opens up.

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She decides she's going to invest in it because she thinks

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it's a great idea to be able to sell her products

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there, start selling yarn.

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She can do little knitting circles cause she's very social.

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So people will come in and everything just sounds beautiful.

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So she gets started the first couple of months are pretty

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good because she's brand new.

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So everyone's coming in,

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checking her out.

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So she starts building inventory.

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So she takes that as a sign,

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that things are going really well.

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And then as the novelty wears off,

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numbers start to drop.

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And so she's still got all our costs and she goes

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month after month.

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And she tries to bring in more people.

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Some months are better than others,

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but the overall revenue is going down,

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which means she's now not covering her costs.

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What do you do when something like that happens from a

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mental standpoint because the challenge is always do I keep going?

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Cause it's just going to get better and I know next

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month will be better.

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And Oh,

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I'm just going to hang on one more month,

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but then you keep building up your debt.

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Is there any advice if someone gets themselves in a situation

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like this,

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of when you call it halt or you back off or

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whatever your options are that you choose to do,

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we'll hear Connie's advice when encountering a devastating situation like this,

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right after a quick break.

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Yes. It's possible.

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Increase your sales without adding a single customer.

Speaker:

How you ask by offering personalization with your products,

Speaker:

wrap a cake box with a ribbon saying happy 30th birthday,

Speaker:

Annie, or at a special message and date to wedding or

Speaker:

party favors for an extra meaningful touch.

Speaker:

Where else can you get customization with a creatively spelled name

Speaker:

or find packaging?

Speaker:

That includes a saying whose meaning is known to a select

Speaker:

to not only our customers willing to pay for these special

Speaker:

touches. They'll tell their friends and word will spread about your

Speaker:

company and products.

Speaker:

You can create personalized ribbons and labels in seconds,

Speaker:

make just one or thousands without waiting weeks or having to

Speaker:

spend money to order yards and yards print words in any

Speaker:

language or font,

Speaker:

add logos,

Speaker:

images, even photos,

Speaker:

perfect for branding or adding ingredient and flavor labels.

Speaker:

To for more information,

Speaker:

go to the ribbon print company.com.

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It's a hard space to be in.

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So first is really know your numbers.

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And oftentimes I will say it is helpful at that point

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to bring somebody in who is not so emotionally attached to

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your numbers,

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but is very tied to your outcome.

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I'd be like,

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they're your cheerleader.

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They're going to support you.

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So oftentimes we'll reach out to our CPA or our bookkeeper,

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but they are so number focused that you may not get

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the exact answer you need.

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So usually this will be a coach or a strategic advisor,

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or maybe accountability partner,

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have them sit with you as you walk through your numbers.

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And a lot of it's going to be you,

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where is your pain point?

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Where is your risk factor?

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Are you willing to go four months?

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If you were to finance that,

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would you be willing to carry that?

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Do you have the resources to do that?

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A lot of the time it's the answer will be no.

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And so that's a good thing.

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So like I worked with a lot of clients through COVID

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and when it first happened,

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and that was what we talked about is like,

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well, if you have to be closed,

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do you have enough expenses or enough resources to stay close

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to pay for these things?

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And if the answer still is no,

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what would it take to wrap the business up?

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Could you find some other type of way to innovate it?

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Could you move home?

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Could you do it virtually to think about all those things?

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And that's why it's so hard to do it on your

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own. And especially if you're a woman entrepreneur or business owner,

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we tend to need to talk things through more often.

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So find somebody that you can do that with,

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but look at all the options and you're going to have

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to know your numbers to do that,

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then play with them.

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What would it look like to do this or do that,

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and then really look at where your own personal risk factor

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is because everyone's different.

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Okay. Right.

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So the answer really lies in the numbers and how different

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numbers could play out and the reality of that actually happening.

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Yeah. And so for that client or that story that you're

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telling, the things that we would want to look at is

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innovation. Of course,

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retail is hard because again,

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it's about getting people to you,

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finding you.

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And I think COVID has given us this opportunity though,

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that a lot of things can be virtual.

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A lot of things we can bring in from outside,

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from all over the country,

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it doesn't have to be just local,

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but finding a good retail spot can be difficult because it's

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all about being seen.

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So how can you create more innovation to be found in

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a wider spectrum?

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So like,

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I buy a lot of my stuff from a maker in

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Canada. I do a lot of apothecaries all over someone in

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Eugene for this,

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which is about a couple hours from where I live.

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So again,

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I found them through Instagram and through different channels that I

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would never have done because I would not go to those

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locations. And that you would have never been their customer if

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it was location-based only either.

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Yeah. Right.

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Yeah. It's interesting.

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And I wasn't even thinking about bringing this up,

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but in a VIP call that I had this morning,

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we were talking about the pros and cons of brick and

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mortar, like a commercial production space,

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because you've just overgrown your house or home-based.

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And part of that conversation was,

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and I'll relate it back to the story.

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I just told ebbing and flowing and adjusting your business structure

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is a solution.

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Like, it doesn't mean that if you had a brick and

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mortar and all of a sudden you went back and were

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home-based for some time that you're a failure,

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it's just an adjustment.

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And many times people do that because they thought that they

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were really going to like it,

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but they don't like to have to staff the store 24

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six, or how,

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you know,

Speaker:

what, what is it like 10,

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six, or whenever that equation would be,

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or hire staff to do it,

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but they didn't want to feel tied down.

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So when they thought they would like a brick and mortar

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shop, it ends up that they really don't.

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And so they do some other type of a model.

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So changing the way you're doing business is absolutely fine.

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And I think that goes back to though what you were

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saying, Connie is looking at your numbers,

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understanding what they're saying and being realistic about where it's trending

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and whether that could turn around or not.

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If it was trending down and then being creative and making

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adjustments, it doesn't mean if it's trending down that you have

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to close up shop,

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there are other options out there.

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Yeah. And I think that creativity and innovation is key.

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It's how we used to do business even five years ago

Speaker:

is not necessarily how businesses need to react going forward.

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There's so much innovation we can do with pop-up shops and

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coworking space.

Speaker:

And here we have a lot of shared commercial space for

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kitchens. So there's a lot of different ways that 20 years

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ago were not available before 20 years ago.

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It was,

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you had to have brick and mortar.

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You had to do it on your own,

Speaker:

but that is not the case.

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We are more community Wren.

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Now we are more,

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if it can't be your own brick and mortar.

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Great. But you're just getting to that point of like growth

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is like just a few feet out than from where you're

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at. There's lots of different options.

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We just have to be willing to be creative for sure.

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Sure. And especially with this community,

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because there are a lot of artists in co-ops where you

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have retail space,

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your own retail space,

Speaker:

but you're not carrying the full load of the lease and

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the building and water.

Speaker:

And like all the things that,

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that includes.

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So there are quite a few options.

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Let's take it back to someone who is starting.

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And you were saying earlier that you have to just be

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considering everything from the start.

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And part of what you've talked about is you need the

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budget. You need to figure all that out.

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What advice would you give somebody who's just starting or is

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a few months in maybe a year in now and is

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really kind of going off the cough they're selling money's coming

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in. They're kind of applying it where the bills fall,

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Call my people,

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your people talk to your people.

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Oh my gosh.

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Yes, no,

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I know these people.

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Well, yes.

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Cause budget to a lot of people that are listening is

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a four letter word.

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So it is also why I don't use it in my

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business. I call it a financial plan.

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It's like for any good adventure,

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we're going to need some type of roadmap.

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If you're going to go from Portland to New York,

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you pull the map out.

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So you kind of relatively know the way you're going.

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The same thing with business and the map is our numbers.

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Our numbers help us build that.

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And we,

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aren't going to know all the numbers for all the places

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on the financial plan,

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but we can give it a guess.

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And that's again,

Speaker:

where bringing in a mentor or a coach or somebody who's

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has a little bit experience in your industry can help fill

Speaker:

in some of the blanks.

Speaker:

But I always recommend somebody when they're doing their financial plan,

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look at it in three stages.

Speaker:

And right now that's a good,

Speaker:

better, best is the best way I can explain it.

Speaker:

So good would be like your bare minimum.

Speaker:

What do you need today to survive or to keep moving

Speaker:

forward better would be like,

Speaker:

if you've got some growth and you've got some more bigger

Speaker:

clients in or bigger sales in,

Speaker:

what would that look like?

Speaker:

And then best would be your big dream.

Speaker:

Where would you like to go and just plug some numbers

Speaker:

in play with them a little bit,

Speaker:

a financial plan is not set in stone.

Speaker:

It changes as things around us in our world change,

Speaker:

or as innovation comes into play,

Speaker:

those numbers will change.

Speaker:

So we're constantly going to go back and make them our

Speaker:

friend, and really look at them and change them quarterly or

Speaker:

every six months,

Speaker:

but really lean into that plan and just have fun with

Speaker:

it. And I know that's weird.

Speaker:

That's coming from somebody who numbers were easy and that is

Speaker:

actually my human design.

Speaker:

That's my gift.

Speaker:

My purpose in this world is to make numbers easy for

Speaker:

people. So sometimes you,

Speaker:

again might need somebody to help guide that spreadsheet,

Speaker:

but once you have it lean into it and find a

Speaker:

ritual and a habit around paying attention it.

Speaker:

Yeah, For sure.

Speaker:

So I'll be curious to what you think about this.

Speaker:

So I have a program that I introduce annually.

Speaker:

It's called maker's MBA.

Speaker:

It is now closed or just closed like a few days

Speaker:

ago. But when I get to that financial section,

Speaker:

what I do is for brand new people who are starting

Speaker:

their business,

Speaker:

I break it into year one expenses and then moving forward

Speaker:

expenses, some of those are duplicated,

Speaker:

but when you're starting your business,

Speaker:

there are some things that are expenses that are one time,

Speaker:

like when you're registering your business as an LLC,

Speaker:

for example,

Speaker:

or a lot of different types of things that are one

Speaker:

time expenses.

Speaker:

Only that just to your point,

Speaker:

when you put in numbers,

Speaker:

the first year is pretty much standard.

Speaker:

You know what it is,

Speaker:

you're going to pay it.

Speaker:

You have to have the money to pay it.

Speaker:

And then that goes away forever more.

Speaker:

But then that second year and forward you learn more over

Speaker:

time, right?

Speaker:

And if you overlay that on top of sales,

Speaker:

that's kind of like a P and L statement,

Speaker:

but it also helps you,

Speaker:

like, if you try to anticipate the sales that you need

Speaker:

to cover the expenses that you already know,

Speaker:

you have,

Speaker:

it helps you understand what you need to be doing moving

Speaker:

forward. Do you agree with that?

Speaker:

Oh yeah.

Speaker:

I do agree with that.

Speaker:

A lot of the times people start with the sales and

Speaker:

they randomly pick a number out of the air because it

Speaker:

sounds good.

Speaker:

Or if you're in a mastermind or something,

Speaker:

everyone else says they want to make 10,000.

Speaker:

So that sounds like a great number a month I want

Speaker:

to do.

Speaker:

Right. And actually though,

Speaker:

it's the expenses you have to start with.

Speaker:

How do you want money to support you?

Speaker:

How do you want money to support the business?

Speaker:

And then what does it support you and your lifestyle and

Speaker:

include that because then that generates,

Speaker:

okay, this is the revenue I need to bring in.

Speaker:

So what does that look like then?

Speaker:

And then you can break it into however you want to

Speaker:

create that revenue.

Speaker:

And it can be different streams.

Speaker:

It feels to me like a big puzzle then too,

Speaker:

because if you know how much you can sell,

Speaker:

and for us that starts with,

Speaker:

if you're a one person business,

Speaker:

how much of your product you could even make?

Speaker:

Like if you were to say 10,000,

Speaker:

but there's no way you could make 10,000

Speaker:

worth of your product.

Speaker:

Well, you already know that that's on achievable unless you bring

Speaker:

in people to help you.

Speaker:

Right? So let's start and just say,

Speaker:

you are the only person.

Speaker:

So you,

Speaker:

at some point are maxed on how much you could make

Speaker:

just by the bounding of product you could create.

Speaker:

So then you lay out exactly what you were saying.

Speaker:

It also helps you understand what types of services you can

Speaker:

afford or the variance of services.

Speaker:

So for example,

Speaker:

like a customer management system,

Speaker:

those range from free to hundreds of dollars a month.

Speaker:

So based on the way you play your numbers,

Speaker:

you're able to tell,

Speaker:

well, I don't need that.

Speaker:

Super-duper crazy expensive client management system,

Speaker:

even though some other people I know are using it and

Speaker:

love it,

Speaker:

I'm going to go with something more fitting for where I

Speaker:

am right now.

Speaker:

And I can look at that later.

Speaker:

Or like,

Speaker:

I think of all the social media apps that are out

Speaker:

and all the filters and all the fun,

Speaker:

little things that you can do.

Speaker:

And you know,

Speaker:

it's $50 there,

Speaker:

29 here,

Speaker:

seven 99 a month here,

Speaker:

all that stuff starts to add up.

Speaker:

And so I think that there's a lot of hidden money

Speaker:

that we don't even know is there because some of these

Speaker:

apps we spend money for,

Speaker:

and then we don't even ever use them.

Speaker:

We forget we have them,

Speaker:

but they're coming up on our charge card.

Speaker:

Yeah, it does.

Speaker:

I use my calendar to remind me when those charges are

Speaker:

coming up so I can give some thought to it again.

Speaker:

That's why you create the plan,

Speaker:

right? You can identify what those are.

Speaker:

I also think too,

Speaker:

if you haven't identified that you're a spender and where your

Speaker:

risk factor is when it comes to money,

Speaker:

we will tend to not only buy those tools or buy

Speaker:

that CMS tool.

Speaker:

I'm thinking of one in particular that I invested in because

Speaker:

everyone else was doing it.

Speaker:

And it seemed like it was the perfect fit,

Speaker:

but again,

Speaker:

it was outside what my money could support at the time.

Speaker:

And I didn't think about all the other support that was

Speaker:

needed to implement that big tool,

Speaker:

all the other,

Speaker:

the qualified team member that knew the tool already that can

Speaker:

help support it.

Speaker:

So if you know that you're a spender,

Speaker:

can you put some pauses in your spending as well?

Speaker:

Like for me,

Speaker:

I have to get myself at least 72 hours before I

Speaker:

make a decision.

Speaker:

Especially if it's over a certain dollar amount,

Speaker:

because if it's under $197,

Speaker:

I'll say yes and just do it.

Speaker:

So I need to create some pauses in that for me.

Speaker:

So again,

Speaker:

here we come back to knowing what your style is and

Speaker:

where your risk factor is,

Speaker:

and then also what your numbers can support.

Speaker:

Yeah. I like that pauses in your spending.

Speaker:

That makes a lot of sense.

Speaker:

The other place we're talking a little bit of tips now,

Speaker:

we're just going off the cuff.

Speaker:

Right. And talking some tips.

Speaker:

The other thing I think,

Speaker:

where we can do some,

Speaker:

what I'll call blind spending is when you sign up for

Speaker:

something that's like seven day free trial,

Speaker:

and then you still have to enter your credit card,

Speaker:

but seven day free trial,

Speaker:

you may try it.

Speaker:

You may forget that you should try it,

Speaker:

but then all of a sudden you start getting charged for

Speaker:

it. And you don't know.

Speaker:

So those are things to keep your eye on as well.

Speaker:

Yes. And sometimes,

Speaker:

I mean,

Speaker:

you're like,

Speaker:

Oh, lesson learned,

Speaker:

okay, I'll eat it.

Speaker:

But go back sometimes and ask for a refund.

Speaker:

I did that with one of my tools and they went

Speaker:

back and said,

Speaker:

Oh yeah,

Speaker:

you haven't used it at all.

Speaker:

And gave me a full refund.

Speaker:

So, but yeah,

Speaker:

again, put reminders in.

Speaker:

If you're going to test it out,

Speaker:

there's a new tool we're looking at right now.

Speaker:

And I'm like,

Speaker:

I don't have time to test it fully.

Speaker:

So I'm not going to do the 14 day trial because

Speaker:

by the time we're done,

Speaker:

I'm not going to have decision made.

Speaker:

I'm going to end up paying for it.

Speaker:

And it probably be two months before I make a decision.

Speaker:

So what's your bandwidth.

Speaker:

When you're looking at tools,

Speaker:

how much time we actually devote to figuring out if it's

Speaker:

a good buyer or not.

Speaker:

So maybe a free trial is at your best option at

Speaker:

the time.

Speaker:

Yeah. I did get caught in this where I went through

Speaker:

a, I started this a year and a half ago or

Speaker:

so. And like,

Speaker:

I didn't even remember all that I had out there with

Speaker:

between apps and tools and you know,

Speaker:

all that stuff.

Speaker:

And so what I started doing is every time I'm diligent

Speaker:

on my credit cards,

Speaker:

I look at every single line item,

Speaker:

make sure it's actually mine first off.

Speaker:

And then when something would come up,

Speaker:

I would look at it.

Speaker:

And then I was putting it in my daytimer because of

Speaker:

the auto renewals.

Speaker:

Right. So I was putting in my day-timer like,

Speaker:

what am I paying for monthly?

Speaker:

What am I paying for annually?

Speaker:

So I'd write down what it was and how much I

Speaker:

was paying.

Speaker:

And I did something similar to you in a way,

Speaker:

like, if this is something that's annualizing and shoot,

Speaker:

I really am not using it.

Speaker:

I have asked,

Speaker:

Oh my gosh,

Speaker:

this just auto renewed.

Speaker:

I'm not using it.

Speaker:

I need to cancel this for now.

Speaker:

Love your app.

Speaker:

Maybe back,

Speaker:

sometimes that works.

Speaker:

Sometimes that doesn't work,

Speaker:

but now I have a really good understanding of what I'm

Speaker:

using. But then I think the next layer on top of

Speaker:

that is what's the value and the return for what you're

Speaker:

using. Like I'm thinking of something that I'm using as an

Speaker:

add-on to my emails right now.

Speaker:

And part of me is saying,

Speaker:

you know what,

Speaker:

it's pretty expensive.

Speaker:

Like, do I really need that to get the same result?

Speaker:

Because it's not boosting Results and it costs $37 a month.

Speaker:

So I'm like,

Speaker:

that's a lot of money over the course of a year.

Speaker:

Do I really need that?

Speaker:

So going back and analyzing,

Speaker:

but you can't analyze something you don't know about.

Speaker:

That's just the way I managed it,

Speaker:

because I think there's a lot of hidden dollars that we

Speaker:

just forget about.

Speaker:

And then when you find them and you recoup them,

Speaker:

that's new money.

Speaker:

Yes. That's fun money.

Speaker:

Yes. Yeah.

Speaker:

That's awesome.

Speaker:

And evaluating sometimes in the world we're in right now,

Speaker:

things are apps and things.

Speaker:

A lot of people get stuck in,

Speaker:

Oh, it will take too much time for me to change

Speaker:

this app or change this tool.

Speaker:

And so we continue to pay for these things that aren't

Speaker:

serving us anymore.

Speaker:

I did this with a project management tool recently we're in

Speaker:

the process of changing back to a free tool.

Speaker:

So again,

Speaker:

where's your innovation,

Speaker:

where's your ability to change that.

Speaker:

And a lot of us aren't willing to be that innovative.

Speaker:

So if you are going to buy a tool,

Speaker:

consider that it's not your permanent end all tool,

Speaker:

there may be a time to change.

Speaker:

Yeah. And your business changes over time too.

Speaker:

Your focus may be different.

Speaker:

You may need different tools,

Speaker:

either more weighty tools or lighter tools.

Speaker:

You never know.

Speaker:

I go back to what you said earlier,

Speaker:

which is give your money a job,

Speaker:

but then be very intentional with what you are looking at,

Speaker:

doing next to just being super in control of your business

Speaker:

and having the projection.

Speaker:

Don't let actions of other things or unintentional actions guide your

Speaker:

business, know where you're trying to go be intentional with what

Speaker:

you're doing to get there specifically as it relates to money

Speaker:

for this conversation.

Speaker:

Oh my gosh.

Speaker:

This has been so interesting.

Speaker:

Kind of just had like a little girl chat all about

Speaker:

money, a little less structured.

Speaker:

But I think that that's really helpful because we brought up

Speaker:

different points that I think are going to resonate with different

Speaker:

people. But what would you say to somebody overall about money?

Speaker:

If they've listened to everything we've said,

Speaker:

because we've talked about beginning people,

Speaker:

people who have been in business for a while,

Speaker:

home-based brick and mortar,

Speaker:

like all over the place,

Speaker:

right? What would you say to somebody to make sure they've

Speaker:

got the right mindset coming out of this conversation?

Speaker:

What we were taught about numbers and money may not be

Speaker:

true and you can choose,

Speaker:

you're an adult.

Speaker:

You can choose not always choose a new reality or,

Speaker:

and so money and numbers can be super easy.

Speaker:

And if you would like that to happen,

Speaker:

then make that choice.

Speaker:

And your action step will be to ask for a little

Speaker:

help and then just keep that faith that it can be

Speaker:

easy and numbers can support your lifestyle because that's what they're

Speaker:

here for.

Speaker:

Money is really here to support us.

Speaker:

So it's the way we currently exchange energy.

Speaker:

You have a product or service and somebody else would like

Speaker:

to purchase it.

Speaker:

That's our current exchange rate.

Speaker:

That's all it is.

Speaker:

There's not good or bad there.

Speaker:

And numbers are not good or bad either.

Speaker:

It's just the way we're keeping score for our business.

Speaker:

And so you are in charge of what you'd like to

Speaker:

create, and you have a gift that you'd like to get

Speaker:

out in the world.

Speaker:

So numbers and money are going to be your best friends

Speaker:

to do that.

Speaker:

So lean into that and try to find a new way

Speaker:

of being with them in your space.

Speaker:

And how do you help people like us.

Speaker:

Get that done.

Speaker:

Tell us a little bit more about what you provide and

Speaker:

what you offer.

Speaker:

Sure. Well,

Speaker:

first off,

Speaker:

I always want people to have their next step.

Speaker:

So if you have any questions or anything,

Speaker:

we give them a 30 minute free conversation of like,

Speaker:

okay, I was confused about this,

Speaker:

or I need more steps on this.

Speaker:

That's what I'm here for.

Speaker:

That's my purpose again,

Speaker:

to make numbers easy for people.

Speaker:

So what I normally do is clients will have a conversation

Speaker:

with me and if they need more support in creating their

Speaker:

financial plan,

Speaker:

we do a strategy session.

Speaker:

And then longer term,

Speaker:

I work with business owners.

Speaker:

One-on-one usually weekly to talk about what's going on in their

Speaker:

business, more of a business mentoring role.

Speaker:

And then how does number support that?

Speaker:

And we configure it based on whatever their business model is.

Speaker:

And it could go for six months.

Speaker:

Sometimes it goes longer.

Speaker:

There's not a really big structure there around it.

Speaker:

It's I don't bring a set plan.

Speaker:

We kind of like created as we go.

Speaker:

So that is very custom,

Speaker:

but it's all going to be with knowing your numbers.

Speaker:

First, the financial plan is key.

Speaker:

Being intentional with words,

Speaker:

action, and resources,

Speaker:

the cash handling system will be the next step.

Speaker:

And then nurturing your relationship with money is looking at how

Speaker:

you're interacting with it,

Speaker:

what your mindset is around it.

Speaker:

And what are you saying every day around it?

Speaker:

So like one of my key phrases that somebody else had

Speaker:

to point out to me was just make enough.

Speaker:

And that is exactly what I was doing.

Speaker:

I was just making barely enough to keep the business open,

Speaker:

but nothing extra.

Speaker:

And so sometimes it's about the words we say,

Speaker:

unconsciously, that is stopping us.

Speaker:

And so those are my pillars that I share in my

Speaker:

business. This is so interesting because the combination of numbers with

Speaker:

that overlay,

Speaker:

that personality overlay is so,

Speaker:

so important.

Speaker:

And I don't hear a lot of people talking about that.

Speaker:

So thank you for sharing all that you know,

Speaker:

with us and giving us some little tidbits insights and all

Speaker:

of it.

Speaker:

I just appreciate you so much.

Speaker:

Thank you,

Speaker:

Connie. Thank you.

Speaker:

Bye. See,

Speaker:

I talk about numbers.

Speaker:

Doesn't have to be dry or stiff at all.

Speaker:

That was fun.

Speaker:

Wasn't it take some time to think about Connie's question.

Speaker:

Are you just making enough that can help you squeak by

Speaker:

month after month,

Speaker:

but you deserve so much more.

Speaker:

I'm thrilled to say that after a short delay,

Speaker:

next week,

Speaker:

we'll be bringing Pinterest back up to the top of the

Speaker:

list. It's actually been a good thing that this episode got

Speaker:

postponed because a lot has been going on over in Pinterest

Speaker:

territory, and now you'll have the latest and the greatest that'll

Speaker:

be up and available for you next Monday.

Speaker:

First thing,

Speaker:

thanks so much for spending time with me today.

Speaker:

If you'd like to show support for the podcast,

Speaker:

a rating and review would be fabulous.

Speaker:

That helps the show get seen by more makers,

Speaker:

and it's a great way to pay it forward.

Speaker:

Also make sure to follow the show.

Speaker:

So podcasts automatically get downloaded to your phone.

Speaker:

That way you don't miss a thing.

Speaker:

Do you know that those who subscribe and follow are the

Speaker:

first ones to get downloads and people who don't have to

Speaker:

wait several hours later until the shows are available to them.

Speaker:

You're special.

Speaker:

I want you to get it first and now be safe

Speaker:

and well,

Speaker:

and I'll see you again next week on the gift business,

Speaker:

Unwrapped podcasts.

Speaker:

I want to make sure you're familiar with my free Facebook

Speaker:

group called gift is breeze.

Speaker:

It's a place where we all gather and our community to

Speaker:

support each other.

Speaker:

Got a really fun post in there.

Speaker:

That's my favorite of the week.

Speaker:

I have to say where I invite all of you to

Speaker:

share what you're doing to show pictures of your product,

Speaker:

to show what you're working on for the week to get

Speaker:

reactions from other people and just for fun,

Speaker:

because we all get to see the wonderful products that everybody

Speaker:

in the community is making my favorite post every single week,

Speaker:

without doubt.

Speaker:

Wait, what,

Speaker:

aren't you part of the group already,

Speaker:

if not make sure to jump over to Facebook and search

Speaker:

for the group gift biz breeze don't delay.

318 – Your Relationship with Money. Take a Seat on the Couch with Connie Vanderzanden - Sue Monhait (2024)
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