Are you prepared for the digital transformation that’s coming to the insurance industry? As artificial intelligence (AI), blockchain, machine learning (ML), and other technology trends bring disruptive innovations to the insurance sector, leaders are keeping a watchful eye to see today’s digital solutions in action.
2023 Insurance tech trends
The emergence of technological advancements is reshaping every industry, and insurers are quickly adapting to these tech trends and using them to reshape their business decisions. From leveraging AI to disrupting conventional claim and underwriting processes, modernizing their legacy landscapes to moving data and infrastructure to the cloud, insurers are on the journey to harness these trends for their business stakeholders and customers. They are using technology as a means to leapfrog their competition through continuous innovation and transformation.
This report provides an insurance-specific take on Deloitte’s Tech Trends 2023 report, spotlighting the accelerating technology trends most likely to cause disruption over the next 18–24 months. We explore which trends may be most relevant for insurers and share some examples of how insurers have already started adapting to these shifts by using technology as a business enabler.
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Relevance and readiness scale:
We looked at each trend and assigned a valuefrom one (low) to five (high) based on the trend’s relevance and readiness of adoption by insurers.
- Relevance:How impactful would it be if insurers adopted the trend?
- Readiness:How ready are insurers to adopt the trend?
Insurance Tech Trends 2023
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Get in touch
Karl Hersch
Vice chair and US leader | Insurance
khersch@deloitte.com
+1 908 377 6365
Karl is Deloitte’s US Insurance Leader responsible for leading the firm’s overall insurance sector strategy, bringing the firm’s practice areas together to serve Deloitte’s portfolio of insurance clie... More
Akash Tayal
Cloud Engineering Offering Leader
aktayal@deloitte.com
+1 213 675 8497
Akash is a principal and market offering leader for Cloud Strategy, Architecture, & Transformation at Deloitte Consulting. He has over 18 years of experience with technology management and business pr... More
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